2007 TOYOTA PRIUS Vehicle Speed Control Problems

117 NHTSA complaints on file

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Vehicle Speed Control Issues in the 2007 TOYOTA PRIUS

117 vehicle speed control complaints have been filed with NHTSA for the 2007 TOYOTA PRIUS. Of these, 37 involved a crash, 1 involved a fire, and 12 resulted in injury.

117
Complaints
37
Crashes
1
Fires
12
Injuries
1
Deaths

All Vehicle Speed Control Complaints

#11519356 | Crash
Unknown I had just financed the vehicle 2-3 days prior.
#11492035 |
Instrument panel cluster failure. Panel goes black while driving and lose power. Vehicle won’t start or shut off. My vehicle was getting serviced at the dealership and they couldn’t start the vehicle. I was told the instrument panel cluster was the problem. I contacted Toyota Customer Service, and was told they were aware of the issue. They had issued an extended warranty and sent out a letter to all owners this warranty has expired in 2016. If you purchased your vehicle after 2016 you would not have received any notice regarding this. While driving you can’t see you speed, your gear selection, fuel level, lights and no warning lights. The warning is that your vehicle won’t start or shut off.
#11436694 |
instrument cluster panel goes completely out and blank, speedometer lost, and dash lights gone and causing other issues such as not being able to turn off vehicle, loss of cruise control, unable to open trunk, navigation screen unable to turn off, backup camera not functioning, front lights going on and off while driving at night.
#11326272 |
FOR A MONTHS THE CAR IM DRIVING HAS BECOME MORE AND MORE DANGEROUS FROM STEERING TO SPEED ,BRAKING AND DRASTIC WOBBLING OF ENTIRE CAR I'VE TAKEN PICTURES AND VIDEO ITS UNBELIEVABLE AND OUTRAGEOUS. *TR
#11316457 |
THE MAIN DASH.DISPLAY, SPEEDOMETER, WILL NOT SHOW UP DUE TO ELECTRIC PROBLEM. POWER FROM REAR, AUX, BATTERY IS INTERRUPTED SOME HOW. THE CRUISE CONTROL WILL BE INOP IN THIS SITUATION. THERE IS NO WAY OF KNOWING WHEN THE CONDITION WILL SHOW UP, BUT WHEN DOOR IS OPENED, THE INDICATOR LIGHT WILL NOT COME ON. CAR WILL HAVE BEEN PARKED, TURNED OFF. DIFFERENT FIXES ON THE NET. MY FIX IS TO IN PLUG REAR BATTERY'S 2 CONNECTIONS, WAIT THEN HOPE, AND TRY AGAIN
#11221550 | Crash
TAKA INFLATOR, I WAS IN A CAR ACCIDENT AND NONE OF THE AIR BAGS DEPLOYED. IT WAS HEAD ON ACCIDENT. ALSO MY CAR JUST STARTED TO SPEED UP. I ENDED UP HITTING A BILLBOARD.
#11003900 |
I WAS DRIVING ABOUT 35 MPH ON A CITY STREET WHEN THE CAR SUDDENLY SHIFTED INTO NEUTRAL. I TRIED TO PUT IT BACK IN DRIVE, BUT IT KEPT SHIFTING BACK INTO NEUTRAL. LUCKILY THERE WAS ENOUGH DISTANCE BETWEEN ME AND THE CAR BEHIND ME WAS THAT IT DIDN'T RESULT IN AN ACCIDENT. I HELD THE GEARSHIFT IN DRIVE WITH MY RIGHT HAND AND STEERED WITH MY LEFT UNTIL I WAS ABLE TO TURN OFF OF THE STREET INTO A PARKING LOT. I COULD NOT PUT THE CAR IN PARK. I PRESSED THE PARK BUTTON AND NOTHING HAPPENED. I TURNED THE CAR OFF, WAITED A MINUTE AND STARTED IT AGAIN. I COULD SHIFT INTO REVERSE, BUT IT CONTINUED TO POP BACK INTO NEUTRAL WHEN IN DRIVE. I HAD TO DRIVE HOME HOLDING THE GEARSHIFT IN DRIVE WITH ONE HAND.
#10991702 |
THE DASHBOARD WENT BLACK WITH NO VISIBILITY TO SPEED, FUEL TANK GAUGE, OR OTHER INSTRUMENTS IN THIS PANEL. ALSO, CAR WOULD NOT POWER OFF. THE INSTRUMENT PANEL WENT DARK WHILE I WAS DRIVING ON A CITY STREET. THE ENGINE POWER DOWN PROBLEM OCCURRED IN MY DRIVEWAY UPON MY RETURN FROM MY CITY USE.
#10982950 |
ON WARMER DAYS THE CAR WILL NOT STAY IN GEAR AND WILL MOVE INTO NEUTRAL BY ITSELF. THIS HAPPENS IN DRIVE AND REVERSE. IT ALSO DOES NOT GO INTO PARK FROM NEUTRAL. THIS HAPPENS REGULARLY, AND HAPPENS MOST OFTEN WHEN THE CAR IS STARTING TO MOVE FROM A STANDSTILL AND DRIVE OR REVERSE ARE FIRST ENGAGED. THE CAR STARTS TO MOVE AND THEN POPS INTO NEUTRAL AND STOPS ACCELERATING.
#10924179 |
DRIVING ON A RAINY DAY, ABS AND VSC LIGHTS ON DASH CAME ON. MY CAR VIOLENTLY FISHTAILED ALMOST 180 DEGREES, BACK AND FORTH 6 TIMES ON A CURVE GETTING OFF A FREEWAY (ABOUT 45 MPH) NEARLY CRASHED. I PROCEEDED VERY SLOWLY TO SIDE STREET. CAR SHIMMIED TO RIGHT MAKING A LEFT TURN. FELT LIKE I WAS DRIVING ON ICE. CALLED A TOW TRUCK. DEALERSHIP FOUND RODENT DAMAGE TO WIRES TO WHEEL SPEED SENSOR. I DISCOVERED MANUFACTURERS USING SOY OIL ON WIRING. $1300 REPAIR. *TR
#10917288 |
COMBINATION METER FAILURE WHILE DRIVING. UNABLE TO VIEW SPEEDOMETER OR DASH LIGHTS. CAR SOMETIMES LOCKS UP, UNABLE TO VIEW ABS SIGNAL BECAUSE DASHLIGHTS BECOME INOPERABLE. UNABLE TO TURN CAR OFF DURING DASHBOARD/COMBINATION METER FAILURE. *TR
#10909836 |
THE ELECTRONIC DASH (HEADS UP INSTRUMENT DISPLAY) ON OUR 2007 PRIUS HAS INTERMITTENTLY FAILED TO LIGHT OVER THE LAST YEAR. YESTERDAY, IT FAILED AND ALSO WOULDN'T TURN OFF. WE ALWAYS USE THE REMOTE (KEYLESS) IGNITION SYSTEM. BUT, AFTER THE FAILURES YESTERDAY I PUT THE ELECTRONIC KEY FOB INTO THE HOLE IN THE DASH THINKING THAT MIGHT HELP. INSTEAD, I COULDN'T REMOVE IT. I TRIED EVERY COMBINATION OF PRESSING BUTTONS (THE PARK AND POWER BUTTONS) AND OTHER CONTROLS, BRAKES PEDAL, SHIFTER AND IT STILL WOULDN'T SHUT OFF OR LIGHT UP THE DISPLAY. AFTER HOLDING THE POWER BUTTON IN FOR AN EXTENDED AMOUNT OF TIME, IT TURNED OFF AND EJECTED THE KEY FOB. BUT THEN THE CAR WOULDN'T LIGHT UP THE INSTRUMENT DISPLAY OR START. THIS MORNING, AGAIN, IT WOULD NOT START. I WAS TOLD BY AN EXPERIENCED PRIUS MECHANIC (ALSO AN OWNER) THAT THESE WERE CLASSIC SYMPTOMS OF A FAILING POWER...
#10850888 |
AFTER SPEEDING UP TO PASS ANOTHER CAR ON A SLIGHT UPGRADE (2 LANE COUNTRY ROAD), MY PRIUS CONTINUED TO ACCELERATE. I COULD NOT SLOW THE CAR DOWN TO THE SPEED LIMIT USING THE BRAKE PEDAL. FOR ABOUT FIFTEEN MINUTES, I KEPT TRYING TO SLOW THE CAR DOWN, LOOKING FOR A PLACE TO PULL OVER WHERE I WOULDN'T HIT ANYTHING. THE ACCELERATOR PEDAL WAS NOT STUCK & NO FLOOR MAT WAS TOUCHING EITHER PEDAL. THE ONLY WAY I COULD STOP WAS WITH THE EMERGENCY BRAKE. I THOUGHT THE CAR MIGHT EXPLODE, BUT LATER REALIZED THE SMOKE WAS POURING OUT FROM MY BRAKES. I MANEUVERED TO THE BERM OF A BRIDGE OVER A LAKE, JUST BEFORE THE ROAD WENT DOWN TO ONE LANE FOR CONSTRUCTION. THEN I TURNED THE CAR OFF. TEN MINUTES AFTER THIS ORDEAL (VEHICLE WAS STATIONARY), I RESTARTED THE CAR, BUT THE ENGINE BEGAN RACING AGAIN WITHOUT ANY TOUCH...
#10850616 |
THE TRACTION-CONTROL SYSTEM IN THE PRIUS IS, I BELIEVE, DANGEROUS. WHEN THE SLIGHTEST DEGREE OF WHEEL SLIP IS DETECTED, IT ESSENTIALLY SHUTS OFF POWER TO THE WHEELS FOR A MOMENT. ON A NUMBER OF OCCASIONS, WHEN ACCELERATING TO MERGE IN WITH TRAFFIC ON A WET ROAD, THE SYSTEM'S REACTION HAS SLOWED ME DOWN TO WHAT I BELIEVE IS A DANGEROUS EXTENT. ON A COUPLE OF OCCASIONS, I HAVE ENDED UP STUCK IN SNOW BECAUSE THE SYSTEM IS SO EAGER TO KEEP ME FROM SPINNING WHEELS AT ALL. I CONTACTED TOYOTA, AND THEIR REPLY WAS TO THE EFFECT THAT THIS SYSTEM IS DESIGNED TO PROTECT THE DRIVE TRAIN, AND THAT THEY ARE NOT GOING TO DO ANYTHING TO REMEDY WHAT I SEE AS A DANGEROUS FLAW. THE ONLY CONCEIVABLE WAY SUCH A SYSTEM COULD BE PROTECTING THE DRIVE TRAIN WOULD BE BY LIMITING ENGINE RPM TO A SAFE POINT; HOWEVER, THE...
#10809920 | Crash
I GOT UNINTENDED HIGH SPEED AND I COULD NOT STOP THE CAR. IT STOPPED BECAUSE THE WHEEL WAS HIT BY THE CURBE
#10787599 | Crash
WHILE BACKING SLOWLY INTO A PARKING SPOT OF AN INNER CITY SUPERMARKET IN A BUSY RESIDENTIAL AREA THE CAR SUDDENLY ACCELERATED. IT WENT OVER A 1 FT CONCRETE CURB LIMITER INTO THE STREET AND AFTER A 180 DEGREE LOOP IN REVERSE I FINALLY HIT THE E-BRAKE HARD WHILE AT THE SAME TIME I RAN OVER A PEDESTRIAN TRAFFIC LIGHT AND HIT A TREE WITH THE REAR PASSENGER SIDE TO A FULL STOP. AIR BAGS DID NOT DEPLOY. DURING ALL THIS PERIOD OF PROBABLY LESS THAN 10 SECONDS THE FOOT BRAKE WAS NOT RESPONDING ANY MORE. AFTER IMPACT THE ENGINE DID NOT START ANYMORE AND THE CAR WAS TOWED FROM THE SCENE.
#10779688 | Crash
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHICH RESULTED IN A CRASH IN THE GARAGE. THE FAILURE OCCURRED ON TWO OCCASIONS. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,626. UPDATED 01/21/16*LJ *AS
#10775959 |
WHEN APPLYING THE BRAKES IN TRAFFIC ON A CITY ROAD WITH A POSTED 35 MPH SPEED LIMIT, THE CAR FELT AS THOUGH IT SURGED FORWARD BRIEFLY AND ACCELERATED FOLLOWED BY THE ANTI-LOCK BRAKE DASHBOARD LIGHT COMING ON AND OFF AND THEN THE BRAKES FINALLY STARTED WORKING TO SLOW THE CAR DOWN. THIS HAS HAPPENED ABOUT 10 TIMES THE LAST FEW WEEKS AND HAS NEARLY CAUSED ME TO REAR-END OTHER VEHICLES ON THE ROAD.
#10745974 | Crash
ON TUESDAY, MAY 26, 2015 AT 5:04 PM WHILE TRAVELING AT ABOUT 57 MPH SOUTH ON HI WAY 101 AT ABOUT THE MILE POST 255.5, MY 2007 TOYOTA PRIUS SUDDENLY AND WITHOUT ANY CHANGE IN STEERING BY ME, VEERED TO THE RIGHT OFF THE ROAD AND INTO THE GUARDRAIL. THERE SEEMED TO BE NO REACTION TO MY FRANTIC STEERING AND BRAKING IN THE ATTEMPT TO RETURN THE CAR TO THE ROAD. AFTER THE CAR HIT THE GUARDRAIL IT TRAVELED ABOUT 15 FEET SPUN BACK OUT INTO THE SOUTHBOUND LANE AND WAS HIT ON THE REAR RIGHT SIDE BY A CAR TRAVELING IN THE SOUTHBOUND LANE. THIS CAUSED THE CAR TO BE PROPELLED ACROSS 2 NORTHBOUND LANES OF TRAFFIC AND COME TO REST WITH REAR OF MY CAR EMBEDDED INTO THE FAR SIDE GUARDRAIL. MIRACULOUSLY NO ONE WAS HURT. THE POLICE WERE CALLED AND MY 61 YEAR PERFECT DRIVING RECORD WAS...
#10734085 |
ON MAY 16, 2015, WHILE DRIVING MY SECOND-GENERATION 2007 TOYOTA PRIUS ON THE FREEWAY, I EXPERIENCED A SUDDEN LOSS OF POWER, ALONG WITH THE ILLUMINATION ON THE INSTRUMENT PANEL OF THE MALFUNCTION INDICATOR LIGHT, MASTER WARNING LIGHT AND HYBRID WARNING LIGHT. I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD AND SUMMON EMERGENCY HELP. A NEARBY TOYOTA DEALERSHIP REPLACED THE HYBRID INVERTER WATER PUMP, WHICH FIXED THE PROBLEM. HOWEVER, THE DEALERSHIP DID NOT ADVISE ME OF A SAFETY RECALL. TOYOTA CUSTOMER EXPERIENCE CENTER TODAY STATED THAT THE ORIGINAL HYBRID INVERTER WATER PUMP WAS REPLACED ON APRIL 7, 2011, UNDER TOYOTA LIMITED SERVICE NOTICE A0N; HENCE, TOYOTA REFUSED MY PHONE REQUEST FOR REIMBURSEMENT OF MY MAY, 2015, REPAIR EXPENSE. THE 2011 "A0N" REPLACEMENT PUMP APPEARS TO HAVE FAILED BY THE SAME FAILURE MECHANISM LEADING TO RECALL CAMPAIGN "C0U", WHICH IS DIFFERENT FROM THE A0N FAILURE MECHANISM.
#10722730 |
WHILE DRIVING UPHILL ON A CURVED, SHOULDER-LESS ROAD, MY CAR SPONTANEOUSLY SHIFTED INTO NEUTRAL, CAUSING IT TO LOSE ALL POWER AS WELL AS POWER BRAKE. I ATTEMPTED TO PHYSICALLY HOLD THE GEAR SHIFT IN "DRIVE", BUT THIS DID NOT BRING POWER BACK, NOR DID IT CHANGE THE LIGHT ON THE DASH FROM "NEUTRAL". AT FIRST THE CAR WOULD SHIFT INTO REVERSE, AND I WAS ABLE TO BACK INTO A WIDER PART OF THE ROAD. IT THEN STOPPED SHIFTING INTO ANY GEAR. I ENDED UP HAVING THE CAR TOWED HOME IN NEUTRAL, WITH POOR (NON-POWER) BRAKING. I'VE SINCE DONE A GOOGLE SEARCH AND SEE THAT THIS IS A RECURRENT PROBLEM WITH 200-SOMETHING PRIUSES, BASED ON CONSUMER AFFAIRS, TOYOTA NATION, PRIUS ONLINE, AND CAR PROBLEM ZOO.
#10640070 |
2007 PRIUS DASHBOARD LIGHTS MALFUNCTION - COMPLETELY DARK. SEE NHTSA # 10544698 AND MANY OTHER COMPLAINTS REGARDING DASHBOARD LIGHTS/CLUSTER GOING COMPLETELY DARK AND ENGINE WILL NOT SHUT OFF. THIS IS AN EXTREMELY SERIOUS SAFETY ISSUE AND DEALERSHIPS WILL NOT REPAIR FOR FREE. THE PART NEEDED IS A COMBINATION METER/CLUSTER THAT COSTS AROUND $1000 TO REPAIR FROM THE DEALER. PLEASE EVERYONE - PUSH FOR NATIONAL RECALL AS THIS IS AN EXTREMELY DANGEROUS SAFETY ISSUE. *TR
#10631722 |
WHILE DRIVING THE CAR, THE DASH SYMBOLS VSC, ABS AND THE (!) TURNED ON AND THE CAR STARTED TO BEEP INSIDE. ALARMED AT WHAT WAS HAPPENING, I HIT THE BRAKES TO FIND THAT THEY WERE NOT WORKING AND THERE WAS NO RESISTANCE WHEN PUSHING DOWN ON THE BRAKE PEDAL. I WAS IN A PARKING LOT WHEN THIS HAPPENED AND HAD TO SWERVE TO AVOID HITTING PEOPLE WALKING AROUND. AFTER A MINUTE OR 2 OF COASTING I WAS APPROACHING A DEAD END AND CHOSE TO LITERALLY STAND ON MY BRAKES WHICH DIDN'T IMMEDIATELY STOP THE CAR. AFTER STANDING ON THE BRAKES WITH MY FULL WEIGHT, THE CAR SLOWLY CAME TO A ROLLING STOP WHERE I PROCEEDED TO PUT THE CAR IN PARK AND TURN IT OFF. *TR
#10608004 |
I WAS TRAVELING AT 50MPH WHEN AN ALARM SOUNDED IN THE CAR AND 4 LIGHTS LIT UP ON THE DASHBOARD ? THE BRAKE SYSTEM WARNING LIGHT, MASTER WARNING LIGHT, VSC AND MALFUNCTION INDICATOR LAMP. THE VEHICLE WAS TAKEN TO A TOYOTA DEALERSHIP WHERE THEY ADVISED THE HYBRID WATER PUMP NEEDED REPLACING. I THEN DISCOVERED THERE IS A RECALL ON THE HYBRID WATER PUMPS BUT WAS ADVISED MY VEHICLE WAS NOT ON THE LIST FOR THE RECALL. THE DETAILS OF MY MISHAP CORRELATE TO THE TOYOTA RECALL NOTICE THAT TOYOTA PUT OUT REGARDING THE HYBRID WATER PUMPS. I BELIEVE MY VEHICLE SHOULD HAVE BEEN ON THE RECALL LIST TO HAVE THIS SAFETY ISSUE ADDRESSED AND THAT THE RECALL NOTICE DOES NOT ADEQUATELY COVER ALL TOYOTA VEHICLES WITH THIS POSSIBLE ISSUE. *TR
#10598883 |
WHILE DRIVING ON THE FREEWAY, SUDDENLY NOTICED SLIGHT JOLT AND ILLUMINATION OF VARIOUS WARNING LIGHTS IN THE INSTRUMENT PANEL (CHECK ENGINE, LARGE WARNING SIGN, EMERGENCY CAR DANGER SIGN, VSC SIGN). HYBRID SYSTEM CEASED FUNCTIONING, LEADING THE CAR TO DRIVE USING GASOLINE ENGINE ONLY. DEALERSHIP DETERMINED HYBRID ELECTRIC WATER PUMP WAS NO LONGER FUNCTIONING, NEEDED REPLACEMENT AT COST OF $570. *TR
#10586183 |
I HAD MY CAR IN FOR 110,000 MILE SERVICE ON APRIL 25. THEY CHANGED THE OIL, ROTATED THE TIRES, INSTALLED A NEW AIR FILTER AND SAID THAT I NEEDED NEW FRONT BRAKES AND THEY CLEANED AND ADJUSTED THE BACK BRAKES. YESTERDAY AFTER BACKING OUT OF THE GARAGE THE BRAKE LIGHT WARNING LIGHT ALONG WITH THE ABS AND VSC LIGHT CAME ON BRIEFLY. ON INTERSTATE 90 NEARING DOWNTOWN CLEVELAND ALL OF THESE LIGHTS CAME ON AGAIN ALONG WITH A NOISE. I CALLED THE TOYOTA DEALER AND TALKED TO THE SERVICE ADVISOR AND ASKED IF IT WAS SAFE TO GO TO CLEVELAND AND BACK AND HE SAID IF THE BRAKES WORK, IT PROBABLY JUST A SWITCH AND IT WOULD BE OK TO BRING IT IN TOMORROW. WHILE I STILL HAD HIM ON THE PHONE, WE LOST ALL POWER TO THE VEHICLE AND IT DECELERATED DOWN TO 30 BEFORE WE WERE ABLE TO...
#10584528 |
WHILE DRIVING ON HIGHWAY ABOUT 60MPH, VEHICLE SUDDENLY LOST BRAKES. BRAKE, ABS AND VSC IDIOT LIGHT WENT ON. INSIDE VEHICLE BUZZER SOUNDED. VERY LITTLE HYDRAULIC BRAKING. WAS ONLY ABLE TO STOP VEHICLE BECAUSE I WAS GOING UP HILL. *TR
#10579214 | Crash
PARKING MY PRIUS, MY FOOT ON THE BRAKE PEDAL, I HIT A VERY SMALL PATCH OF BLACK ICE WITH THE RIGHT FRONT WHEEL. THE CAR SLANTED BRIEFLY TO THE LEFT--THEN THERE WAS A SUDDEN SURGE OF ENGINE POWER. THE CAR RUSHED OVER A MOUND OF ICE AND SNOW, JUMPED THE CURB, RUSHED FORWARD BETWEEN A WALL AND A TREE, NARROWLY MISSING IT, AND CRASHED INTO A PARKED TOYOTA TRUCK FACING OUTWARD FROM THE CURB. MY PRIUS HIT THE HEAVY TRUCK WITH ENOUGH FORCE TO KNOCK IT SIX FEET FOR THEIR NORTH AND THREE FEET TO THE WEST. AFTER IMPACT, THE ENGINE CONTINUED TO MAKE A LOT OF NOISE, A SOUND I'VE NEVER HEARD BEFORE IN SEVEN YEARS OF DRIVING THE CAR. IT WAS ATTEMPTING TO SURGE PAST THE TRUCK, WHICH I BELIEVE CAUSED THE MOST DAMAGE TO THE FRONT LEFT BUMPER OF THE CAR. I WAS STUNNED AND DIDN'T THINK...
#10573314 | Crash
MY VEHICLE WAS HIT BY A FAULT DRIVER AND MY VEHICLE AIR BAGS NEVER EXPLODED. I HAVE SUSTAINED INJURIES TO MY NECK, WRIST AND BACK AFTER THIS ACCIDENT. MY VEHICLE HAS GAS PEDAL ACCELERATION AFTER THE ACCIDENT AND WHEN I PUT THE BRAKES TO STOP OR SLOW DOWN THE VEHICLE MY VEHICLE JUMPS UP AND INCREASES THE SPEED. I FEAR THAT THIS FAULTY PARTS OF BRAKE OR GAS PADDLE COULD RESULT IN ANOTHER SERIOUS ACCIDENT. THIS IS MY VERY VALUED ASSET BECAUSE IT TAKES ME TO WORK AND BRINGS ME BACK. I HOPE THAT TOYOTA WILL INVESTIGATE MY PROBLEM VERY SERIOUSLY AND VERY CAREFULLY. MY INJURIES ARE VERY SERIOUS AND LONG LASTING AND I AM SEEING DOCTORS FOR THE LAST 13 MONTHS. I NEED HELP VERY VERY SOON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
#10564279 |
FOR A LONG TIME MY PRIUS HAS HAD PAUSES IN ACCELERATION OCCASIONALLY WHEN LEAVING A STOPPED POSITION. YOU PRESS ON THE GAS AND THERE IS A COUPLE OF SECOND PAUSE BEFORE IT ACCELERATES. YOU HAVE TO BE CAREFUL WHEN PULLING OUT INTO TRAFFIC BECAUSE WHEN IT LOOKS LIKE YOU HAVE TIME TO GO, WITH THE PAUSE IT IS NO LONGER SAFE TO PULL OUT. I CALL IT STALLING OUT. THERE IS A RECALL FOR PRIUS THAT BEGAN ON JANUARY 17,2013. IT STATES: THE CORRODED WIRE MAY BREAK AND THE WATER PUMP COULD STOP. IT COULD CAUSE A SHORT CIRCUIT BETWEEN COIL WIRES AND A POSSIBLE OPEN FUSE, CREATING A STALL LIKE CONDITION. THE REMEDY IS THAT TOYOTA WILL REPLACE THE ELECTRIC WATER PUMP AT NO CHARGE. I HAVE THE STALL LIKE CONDITION AND DURING MY LAST SERVICE AT A TOYOTA DEALERSHIP HE TOLD ME I NEEDED A NEW WATER PUMP....
#10562050 |
MY CRUISE CONTROL LEVER BROKE OFF RIGHT AT THE BASE. THERE'S NOTHING BUT THE WIRES KEEPING IT ON. I HAD TO TAPE IT TO THE STEERING WHEEL SO IT WOULDN'T MAKE NOISES FROM FLOPPING AROUND WHEN I MADE TURNS.I HAVE NEVER USED EXCESSIVE FORCE, AND MY HANDS AREN'T ALL THAT STRONG. THE CRUISE CONTROL LEVER IS SUPPOSED TO BE USED REGULARLY AND THEREFORE SHOULD BE CONSTRUCTED IN A WAY TO WITHSTAND REGULAR USE. HOWEVER, IT'S OBVIOUS TOYOTA USED FAULTY CHEAP PARTS HERE THAT DON'T WITHSTAND THE INTENDED USE. THERE ARE NUMEROUS COMPLAINTS HERE AND ON OTHER WEBSITES REGARDING THIS ISSUE AFFECTING NUMEROUS CARS SO IT'S NOT A RAMDON BUT RATHER COMMEN ISSUE. TOYOTA SHOULD OFFER A CUSTOMER SUPPORT PROGRAM TO REPLACE THIS PART FREE OF CHARGE. *TR
#10524449 |
WHILE TRAVELING ON THE HIGHWAY AT 55 MPH, THE POWER WAS LOST AND THE ACCELERATOR DID NOT RESPOND TO BEING DEPRESSED. THE CAR WAS STEERED FROM THE MIDDLE LANE ON A THREE LANE HIGHWAY TO GRADUALLY COAST INTO THE SAFETY LANE OFF THE HIGHWAY WHERE THE BRAKE WAS USED TO STOP THE VEHICLE. THE POWER BUTTON WAS THEN DEPRESSED AND THE ENGINE RESTARTED AND WE REENTERED THE HIGHWAY. THIS WAS THE ONLY SUCH INCIDENT IN SEVEN YEARS OF OWNERSHIP OF THIS VEHICLE. THIS INCIDENT HAS NOT RECURRED. *TR
#10514171 | Crash
AT APPROXIMATELY 11:20 AM, I WAS WAITING TO HAVE MY CAR WASHED AT A DRIVE THROUGH CAR WASH. A CHEVROLET PICKUP TRUCK HAD COMPLETED BEING WASHED AND WAS STOPPED AT THE EXIT. THE GREEN LIGHT CAME ON AT THE START OF THE CAR WASH FOR ME TO PROCEED. I MOVED FORWARD WHEN SUDDENLY THE CAR LURCHED FORWARD AT WHAT SEEMED TO BE TOP SPEED. I JAMMED MY FOOT OF THE BRAKE PEDAL AND HELD IT DOWN BUT THE CAR CONTINUED SPEEDING. I EASED THE CAR INTO THE LEFT SIDE WALL OF THE CAR WASH TO SLOW DOWN THE MOMENTUM, BUT TO NO AVAIL. I CRASHED INTO THE BACK OF THE TRUCK. THE HOOD OF THE PRIUS WENT UNDER THE TRUCK REAR BUMPER. THE AIR BAGS DID NOT DEPLOY. THE PRIUS HAS BEEN DECLARED AT TOTAL LOSS. *TR THE CONSUMER STATED NEITHER THE LETTER FROM TOYOTA NOR THE BOSCH REPORT INDICATED...
#10510033 | Crash
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 7 MPH AND PULLING INTO A PARKING SPACE, HE ATTEMPTED TO ENGAGE THE BRAKES AND IT FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE KEPT MOVING FORWARD, WENT OVER A DIVIDER, AND CRASHED INTO TWO VEHICLES. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLES FRONT BUMPER WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 112,000. *TR UPDATED 06/25/13 *LJ
#10412510 |
I USE MY CRUISE CONTROL AS OFTEN AS POSSIBLE, SO I BELIEVE THAT IF THE LEVER IS FLEXED EVEN A LITTLE BIT 20-30 TIMES A DAY THE STRESS WILL EVENTUALLY BREAK IT. MINE DIDN'T JUST SNAP, IT REFUSED TO FUNCTION FOR A DAY OR TWO WHEN THE AMOUNT OF FLEX IN THE NEARLY BROKEN LEVER DIDN'T MAKE THE CANCEL SWITCH ENGAGE. IT BROKE COMPLETELY WHILE ENGAGING IT. I FOUND OUT THAT OTHERS ARE HAVING THE SAME ISSUE BY DOING A SIMPLE SEARCH ON THE WEB.
#10380202 | Crash
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 TO 15 MPH SHE APPLIED THE BRAKES AND THE VEHICLE CONTINUED TO SURGE FORWARD CAUSING HER TO CRASH INTO A GATE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHO ADVISED HER THAT THEY COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE CONTINUED TO HAVE THE SAME FAILURES FOR TWO YEARS ON AN INTERMITTENT BASIS. EACH TIME THE VEHICLE WAS TAKEN TO THE DEALER THEY CONSTANTLY INFORMED HER THAT THEY COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED BY MAIL AND REPLIED BY SAYING THEY HAVE INSPECTED THE VEHICLE AND FOUND NO KNOWN FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. UPDATED 3/11/11 *CN UPDATED 1/3/11 *CN
#10370426 | Crash
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED OVER A CONCRETE CURB AND ONTO THE SIDEWALK. THERE WERE NO INJURIES. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO COULD FIND NOTHING WRONG. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,100.
#10365780 | Crash
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE UNINTENDED ACCELERATION AS THE VEHICLE PROCEEDED OVER A SLAB OF CONCRETE BARRIERS AND CRASHED INTO THE BRICK WALL OF A BUILDING. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED MODERATE INJURIES. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 09V388000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) PRIOR TO THE CRASH. THE CONTACT CALLED THE MANUFACTURER AND WAS AWAITING A RESPONSE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 17,000.
#10358098 | Crash
PULLING INTO PARKING LOT STOPPED HAD BRAKES ON (WITNESS TO BRAKES ON). REMOVED SEATBELT REACHED TO TURN CAR OFF. THE CAR ACCELERATED ON ITS OWN COULD NOT STOP BY APPLYING BRAKES. HIT TWO PARKED PICKUPS WHICH STOPPED MY CAR. *TR
#10352703 |
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 65 MPH SHE TOOK HER FOOT OFF OF THE ACCELERATOR AND THE VEHICLE CONTINUED TO ACCELERATE. SHE ENGAGED THE BRAKES AND THEN TAPPED THEM SLOWLY IN ORDER TO SLOW THE VEHICLE DOWN. SHE WAS FORCED TO SHIFT INTO NEUTRAL GEAR TO STOP THE VEHICLE. THE CONTACT STATED THAT SHE EXPERIENCED THE ACCELERATION FAILURE THREE TIMES IN ONE WEEKEND AND DURING THE LAST TWO FAILURES THE VEHICLE DID CORRECT ITSELF. THE FLOOR MATS WERE NOT NEAR THE ACCELERATOR PEDAL DURING THE FAILURES. SHE CALLED THE DEALER AND WAS ADVISED THAT HER VEHICLE WAS NO LONGER UNDER WARRANTY AND SHE WOULD HAVE TO PAY FOR THE VEHICLE TO BE REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 42,502.
#10348201 | Crash
TOYOTA PRIUS 2007 -- WHILE STUCK IN HEAVY TRAFFIC, MY CAR LURCHED FORWARD AND STRUCK THE CAR IN FRONT OF IT, WHICH IN TURN HIT THE CAR IN FRONT. MY FOOT WAS ON THE BRAKE SINCE TRAFFIC WAS AT A STANDSTILL. APPLYING THE BRAKE HARDER DID NOT STOP THE CAR IN TIME TO PREVENT THE ACCIDENT. THERE WERE NO INJURIES. THIS NEVER OCCURRED BEFORE. THE CAR HAS 19,000 MILES. SPOKE WITH TOYOTA DEALERSHIP (SMITHTOWN TOYOTA). THEY DENIED THAT THERE IS A PROBLEM AND SAID WE HAD A SIMPLE ACCIDENT. TOYOTA SAID THAT THIS PROBLEM DOES NOT AND HAS NEVER EXISTED. *TR
#10345954 |
2007 TOYOTA PRIUS ACCELERATED TO 93MPH WHEN TRYING TO ENGAGE CRUISE CONTROL. *TR
#10343225 | Crash
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT ATTEMPTED TO PARK THE VEHICLE INTO THE RESIDENCE GARAGE, DRIVING AT APPROXIMATELY 2 MPH. SUDDENLY, THERE WAS AN UNINTENDED ACCELERATION. THE BRAKES WERE ENGAGED AND THE VEHICLE CONTINUED TO ACCELERATE CAUSING THE VEHICLE TO CRASH INTO A CLOSET IN THE GARAGE. THE CONTACT SUFFERED INJURY TO THE NECK AREA. THE VEHICLE FRONT BUMPER SUSTAINED DAMAGES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE IDENTICAL FAILURES OCCURRED ON TWO SEPARATE OCCASIONS WITH NO INJURIES. IN ADDITION, THE CONTACT EXPERIENCED MALFUNCTIONS WITH THE AUTOMATIC IGNITION SWITCH, WINDSHIELD WIPERS, AND THE FRONT DRIVER AND PASSENGER SIDE AUTOMATIC WINDOW MECHANISM. THE FAILURES OCCURRED SPORADICALLY. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. THE VIN WAS UNAVAILABLE.
#10342219 |
2007 TOYOTA PRIUS. CONSUMER STATES ACCELERATOR AND BRAKE PROBLEMS *TGW THE CONSUMER STATED WHILE DRIVING THE VEHICLE, AT TIMES IT WOULD FEEL LIKE EITHER THE BRAKES MOMENTARILY DISENGAGED AND/OR THE VEHICLE WOULD SUDDENLY SURGED SLIGHTLY FOR A SECOND. *JB
#10332724 |
YESTERDAY I WAS DRIVING BACK FROM DROPPING OFF MY SON AT SCHOOL, GETTING ON THE FREEWAY, MY GAS PEDAL WAS ABOUT 1/2 WAY DEPRESSED, THE NEXT THING I KNOW THE GAS PEDAL IS LEAVING MY FOOT AS IF IN CRUISE CONTROL AND FLOORING ITSELF, THE CAR ENGINE IS RACING FULL SPEED, FORTUNATELY I HAD RUN THIS THROUGH MY HEAD BEFORE, AND I WAS COMPETENT ENOUGH TO APPLY THE BRAKES AS HARD AS I COULD, PUT THE CAR IN NEUTRAL AND SAFELY PULL OFF THE FREEWAY AND TURN OFF THE CAR. SO I WAS TOWED INTO TOYOTA, GIVEN A LOANER CAR AND TOLD THAT SOMEONE FROM THE FACTORY WOULD COME OUT TO RUN SOME TESTS. FIRST LET ME STATE, THAT AFTER THIS WAS OVER I DID LOOK DOWN TO SEE IF MY FLOOR MAT WAS A FACTOR IN THIS, BUT ALSO KNOWING THAT THE PEDAL HAD LEFT MY FOOT AND HEADED...
#10330198 |
SUMMARY: MY CAR BEGAN ACCELERATING WHILE I WAS IN PARK. I OWN A 2007 TOYOTA PRIUS. TWO DAYS AGO, I DROVE TO MY DESTINATION, PULLED INTO A PARKING SPOT, AND TURNED OFF THE CAR. I WAS EARLY, SO I TURNED THE CAR BACK ON (SO I COULD LISTEN TO THE RADIO WHILE I WAITED). THE CAR WAS IN PARK AND I DID NOT HAVE MY FEET ON ANY PEDALS. THE CAR WAS ON FOR LESS THAN A MINUTE WHEN IT BEGAN TO DRIVE FORWARD. I BOTH HEARD THE SOUND OF THE MOTOR ENGAGING AND VISUALLY PROCESSED THAT THE CAR WAS MOVING. I IMMEDIATELY STEPPED ON THE BRAKE HARD AND THE CAR IMMEDIATELY CAME TO A STOP. MY 4-YEAR-OLD WAS DISTRESSED BECAUSE THE ROLLING AND HARD STOP MADE A BIG JOLT. THE CAR WAS STILL IN PARK. I RELEASED THE BRAKE PEDAL AND THE CAR STAYED STILL. I DO NOT KNOW...
#10325891 |
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING AT SPEEDS OF 30 MPH, THE VEHICLE EXHIBITED ABNORMAL SURGING AND THE HEADLIGHTS BECAME INOPERABLE. THE VEHICLE HAD NOT BEEN RECEIVED ANY REPAIRS TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 18,195 AND THE CURRENT MILEAGE WAS 18,200.
#10324926 |
I HAVE EXPERIENCED TWO EPISODES WHERE MY 2007 PRIUS ACCELERATED UNCONTROLLABLY. ONE WAS WHILE BACKING OUT OF A DRIVEWAY BY MY CLASSROOM ONTO THE STREET. I PUT MY FOOT ON THE ACCELERATOR AND THE CAR LITERALLY TOOK OFF BACKWARDS LIKE A ROCKET. I REMOVED MY RIGHT FOOT FROM THE GAS PEDAL AND APPLIED THE BRAKES--NOTHING HAPPENED!! I ENDED UP WITH BOTH FEET ON THE BRAKE ACROSS THE STREET IN PARKING SPACES BY THE LIBRARY. THIS HAPPENED DEC. 22 AT 2:15, WE WERE DISMISSED EARLY FOR CHRISTMAS BREAK, IF IT HAD BEEN ANY OTHER DAY THIS STREET IS USED BY TEACHERS TO TRANSFER ELEMENTARY STUDENTS TO THE LIBRARY FOR THE AFTER SCHOOL PROGRAM. MY HUSBAND CALLED THE TOYOTA DEALERSHIP AND REPORTED THIS, HE WAS TOLD OUR CAR WAS NOT ON THE RECALL LIST. THE LATEST INCIDENT WAS LAST WEEK, APRIL 7 AT 7:35 IN THE MORNING. I PULL INTO THE SCHOOL...
#10324934 | Crash
1. MY PARTNER LEFT WORK AT @ 4 PM AND STARTED TO DRIVE HOME. IT WAS A CLEAR DAY WITH NO PRECIPITATION. HE WAS ABOUT A MILE AWAY FROM WORK PROCEEDING WEST ON NJ STATE ROUTE 561 WHEN HE CAME TO A STOP 1-2 FEET BEHIND A TRUCK AT A STOPLIGHT. HE HAD HIS FOOT ON THE BRAKE. 2. HE WAS CAUGHT OFF GUARD AS THE CAR ACCELERATED FORWARD INTO THE TRUCK AHEAD OF HIM WITHOUT HIS DOING ANYTHING TO THE ACCELERATOR. DAMAGE WAS CAUSED TO THE TRUCKS BUMPER AND TO THE PRIUS' BUMPER AND HOOD. WE HAD NEVER HAD THIS OCCUR IN THE CAR AND HAD NO OTHER PROBLEMS PRIOR TO THIS INCIDENT. 3. IN THE SPLIT-SECOND HE HAD TO REACT, HE JAMMED HIS FOOT ON THE BRAKE AND TRIED TO DEPLOY THE P BUTTON ON THE DASH, BUT THE P BUTTON DID NOT ENGAGE NOR LIGHT UP AS...
#10324233 |
2007 TOYOTA PRIUS. CONSUMER STATES UNINTENDED ACCELERATION. *TGW THE CONSUMER STATED HE WAS PARKING THE VEHICLE AND WHEN HE SHIFTED THE GEAR FROM DRIVE TO NEUTRAL, WITH HIS FOOT ON THE BRAKE, THE RPM ACCELERATED TO APPROXIMATELY 4000, SO HE PUSHED THE POWER OFF BUTTON TO TURN THE VEHICLE OFF.

Other 2007 TOYOTA PRIUS Problem Areas

Exterior Lighting 979 complaints Electrical System 235 complaints Service Brakes Hydraulic 130 complaints Service Brakes 127 complaints Structurebody 96 complaints Exterior Lightingheadlights 86 complaints Unknown Or Other 67 complaints Service Brakes Electric 59 complaints Structure 44 complaints Air Bags 43 complaints Traction Control System 38 complaints Engine 37 complaints Electronic Stability Control Esc 34 complaints Latcheslockslinkages 34 complaints Steering 31 complaints Power Train 27 complaints Structurebodyhatchbackliftgate 19 complaints Equipment 14 complaints Visibility 14 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 12 complaints Fuelpropulsion System 11 complaints Seat Belts 11 complaints Engine And Engine Cooling 10 complaints Fuel System Gasoline 10 complaints Power Trainautomatic Transmission 10 complaints Structurebodydoor 9 complaints Visibilitywiper 8 complaints Structurebodytrunk Lid 7 complaints Suspension 7 complaints Air Bagsfrontal 6 complaints Vehicle Speed Controlaccelerator Pedal 6 complaints Air Bagssidewindow 5 complaints Electrical System Instrument Clusterpanel 5 complaints Electrical System12v24v48v Battery 5 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 5 complaints Structurebodyhatchbackliftgatehinge And Attachments 5 complaints Tires 5 complaints Engine And Engine Coolingengine 4 complaints Equipment Adaptivemobility 4 complaints Structurebodytailgate 4 complaints Engine And Engine Coolingcooling System 3 complaints Fuel System Other 3 complaints Latcheslockslinkageshatchbackliftgatelock 3 complaints Latcheslockslinkagestrunk Lidlock 3 complaints Exterior Lightingbrake Lights 2 complaints Hybrid Propulsion System 2 complaints Latcheslockslinkagesdoorslatch 2 complaints Parking Brake 2 complaints Power Traindriveline 2 complaints Tirespressure Monitoring And Regulating Systems 2 complaints Tiressidewall 2 complaints Tirestemporaryemergency Spare Tire 2 complaints Tirestreadbelt 2 complaints Visibilitydefrosterdefoggerhvac System 2 complaints Wheels 2 complaints Back Over Preventionwarningsexternalpedestrian Alert 1 complaint Child Seat 1 complaint Electrical Systempropulsion Systemtraction Battery 1 complaint Electrical Systemsoftware 1 complaint Electrical Systemwiringfuses And Circuit Breakers 1 complaint Equipmentapplianceair Conditioner 1 complaint Equipmentelectrical 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Equipmentelectricalradiotape Deckcd Etc 1 complaint Exterior Lightingtail Lights 1 complaint Forward Collision Avoidance Automatic Emergency Braking 1 complaint Fuel System Gasolinestorage 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap 1 complaint Fuel System Otherdelivery 1 complaint Fuel System Otherstorage 1 complaint Fuel System Otherstoragefuel Gauge System 1 complaint Interior Lighting 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Power Trainautomatic Transmissionlever And Linkagefloor Shift 1 complaint Power Traindrivelinedifferential Unit 1 complaint Seats 1 complaint Service Brakes Air 1 complaint Service Brakes Airantilockcontrol Unitmodule 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 1 complaint Service Brakes Hydraulicfoundation Components 1 complaint Service Brakes Hydraulicfoundation Componentsmaster Cylinder 1 complaint Steeringcolumn 1 complaint Steeringelectric Power Assist System 1 complaint Structurebodydoorhandleexterior 1 complaint Structureframe And Membersunderbody Shields 1 complaint Suspensionfront 1 complaint Tiresbead 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibilityrear Window Wiperwasher 1 complaint Visibilitysunmoon Roof Assembly 1 complaint Visibilitywindshield 1 complaint
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