NHTSA Complaint #10324934 — 2007 TOYOTA PRIUS

1. MY PARTNER LEFT WORK AT @ 4 PM AND STARTED TO DRIVE HOME. IT WAS A CLEAR DAY WITH NO PRECIPITATION. HE WAS ABOUT A MILE AWAY FROM WORK PROCEEDING WEST ON NJ STATE ROUTE 561 WHEN HE CAME TO A STOP 1-2 FEET BEHIND A TRUCK AT A STOPLIGHT. HE HAD HIS FOOT ON THE BRAKE. 2. HE WAS CAUGHT OFF GUARD AS THE CAR ACCELERATED FORWARD INTO THE TRUCK AHEAD OF HIM WITHOUT HIS DOING ANYTHING TO THE ACCELERATOR. DAMAGE WAS CAUSED TO THE TRUCKS BUMPER AND TO THE PRIUS' BUMPER AND HOOD. WE HAD NEVER HAD THIS OCCUR IN THE CAR AND HAD NO OTHER PROBLEMS PRIOR TO THIS INCIDENT. 3. IN THE SPLIT-SECOND HE HAD TO REACT, HE JAMMED HIS FOOT ON THE BRAKE AND TRIED TO DEPLOY THE P BUTTON ON THE DASH, BUT THE P BUTTON DID NOT ENGAGE NOR LIGHT UP AS GREEN. A POLICE REPORT WAS MADE AND THE CAR WAS DRIVEN HOME. THE LOCAL TOYOTA DEALER, WHERE THE CAR WAS PURCHASED AND SERVICED, WAS CONTACTED AND THEY ASKED US TO CONTACT TOYOTA "EXPERIENCE," AND WE GAVE A FULL REPORT AND RECEIVED A CASE #: 1004081978. WE THEN BROUGHT THE CAR TO THE DEALER'S BODY SHOP THE NEXT DAY AND AWAITED OUR INSURANCE CLAIMS ADJUSTER AND THE "EXPERIENCE" TEAM TO COME AND GET THE DATA OFF THE COMPUTER TO SEE WHAT MIGHT HAVE CAUSED THE ACCIDENT. WE WILL HAVE THE PHYSICAL DAMAGE TO THE CAR REPAIRED (DAMAGE TO BUMPER AND HOOD) AS SOON AS THE "EXPERIENCE" TEAM IS ABLE TO GET THE DATA. *TR