NHTSA Complaint #11492035 — 2007 TOYOTA PRIUS

Instrument panel cluster failure. Panel goes black while driving and lose power. Vehicle won’t start or shut off. My vehicle was getting serviced at the dealership and they couldn’t start the vehicle. I was told the instrument panel cluster was the problem. I contacted Toyota Customer Service, and was told they were aware of the issue. They had issued an extended warranty and sent out a letter to all owners this warranty has expired in 2016. If you purchased your vehicle after 2016 you would not have received any notice regarding this. While driving you can’t see you speed, your gear selection, fuel level, lights and no warning lights. The warning is that your vehicle won’t start or shut off.