2017 TOYOTA PRIUS V — Problems, Recalls & Safety Data

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N/A

Safety Rating

14

Owner Complaints

3 Crashes

1

Recall

ACTIVE RECALL

19

Service Bulletins

0

Investigations

Overview of the 2017 TOYOTA PRIUS V

The 2017 TOYOTA PRIUS V has received a total of 14 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with HYBRID PROPULSION SYSTEM: INVERTER. 19 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Exterior Lighting (4 complaints), Unknown Or Other (2 complaints), and Air Bags (1 complaint).

Recalls for the 2017 TOYOTA PRIUS V

NHTSA has recorded 7 recalls for the 2017 TOYOTA PRIUS V, potentially affecting up to 1,866,466 vehicles.

Recall 20V369000 — HYBRID PROPULSION SYSTEM: INVERTER

| 266,638 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced,...

View full details →

Recall 20V369000 — HYBRID PROPULSION SYSTEM: INVERTER

| 266,638 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced,...

View full details →

Recall 20V369000 — HYBRID PROPULSION SYSTEM: INVERTER

| 266,638 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced,...

View full details →

Recall 20V369000 — HYBRID PROPULSION SYSTEM: INVERTER

| 266,638 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced,...

View full details →

Recall 20V369000 — HYBRID PROPULSION SYSTEM: INVERTER

| 266,638 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced,...

View full details →

Recall 20V369000 — HYBRID PROPULSION SYSTEM: INVERTER

| 266,638 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced,...

View full details →

Recall 20V369000 — HYBRID PROPULSION SYSTEM: INVERTER

| 266,638 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced,...

View full details →

Owner Complaints for the 2017 TOYOTA PRIUS V

14 complaints have been filed with NHTSA for the 2017 TOYOTA PRIUS V. Below is a breakdown by vehicle component.

Most Recent Complaints

#11620875 | TIRES | | N/A miles
While driving I heard noises, like “flap,flap,flap”. Pulled over to look at the tire and saw that the tire was peeling. Changed to the donut spare tire and went to “Firestone” 5 days later to have a new tire put on because the original service shop, “Mr King auto services center”, would not take any responsibility for a the tire that was purchased and installed by them 6 months prior. I went to Mr Tire 2 days after this happened and was basically told there was nothing they could do and said it was the alignment. Firestone said my alignment was fine and gave me paperwork to show what was checked. Cooper P215/50R17 (90W)
The contact owns a 2017 Toyota Prius V. The contact stated that while her husband was driving approximately 70 MPH, there was a loud explosion coming from the rear of the vehicle. The contact stated that after stopping to inspect the vehicle, it was discovered that the passenger’s side rear hatch strut had exploded into pieces. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 180,000.
#11353170 | EXTERIOR LIGHTING | | 120,000 miles Crash
SINCE WE HAD PURCHASE OUR CAR PRIUS V FOUR WITH DRL (DAY RUNNING LIGHTS)(VERTICAL LED UNIT IN BUMPER) THEY NEVER WORKED PROPERLY-HENCE NOT VISIBLE IN OUR ACCIDENT.. UNLIKE OTHER EARLIER MODELS THE USER COULD ADJUST THE SENSOR AND TURN THIS FEATURE ON OR OFF-BUT NOW THE FEATURE CAN ONLY BE PERFORMED BY A TOYOTA SERVICE MECHANIC. THE FEATURE ALSO OPERATES OFF A DAY LIGHT SENSOR THAT ALSO CANNOT BE ADJUSTED BY THE OWNER OF THE VEHICLE. HENCE SINCE THIS IS A SAFETY FEATURE NOTED IN FAQ ON TOYOTAS SITE IT SHOULD BE CONSIDERED FOR A RECALL.
#11310321 | EXTERIOR LIGHTING | | N/A miles
I PURCHASED MY 2017 PRIUS V II IN MAY 2017. APPROXIMATELY 9 MONTHS OR SO AFTER PURCHASE MY HEADLIGHTS BURNT OUT, FIRST THE DRIVER'S SIDE THEN PASSENGERS SIDE. I AM NOW REPLACING, PURCHASING NEW HEADLIGHTS EVERY 3-4 BECAUSE THEY CONTINUE TO BURN OUT. I'VE TRIED VARIOUS BRANDS INCLUDING BUYING DIRECTLY FROM TOYOTA BUT THEY STILL BURN OUT. THIS IS DANGEROUS ESPECIALLY FOR NIGHT DRIVING. LUCKILY THE HEADLIGHTS DO NOT BURN OUT TOGETHER AT THE SAME TIME. TOYOTA DEALER WON'T GIVE ME AN ANSWER EXCEPT TO PURCHASE A NEW LIGHTING SYSTEM FOR MY HEADLIGHTS
#11210079 | VEHICLE SPEED CONTROL | | 14,500 miles Crash
I WAS SLOWLY ( < 5MPH) APPROACHING A STOPLIGHT AT A BUSY INTERSECTION IN A 25 MPH ZONE ON A 4 LANE STREET THERE WERE 2 VEHICLES AHEAD OF ME. EVERYTHING SEEMED FINE UNTIL MY VEHICLE SUDDENLY ACCELERATED RAPIDLY AND I WAS UNABLE TO STOP IT. THE PATH OF LEAST RESISTANCE WAS TO DRIVE IT INTO THE CAR IN FRONT OF ME AND NOT TO SWERVE. ONCE I HAD STOPPED AND CAUGHT MY BREATH, I PUT THE CAR INTO REVERSE TO BACK AWAY FROM THE CAR I HAD HIT, AND ONCE AGAIN THE CAR RAPIDLY ACCELERATED BACKWARD INTO THE CAR BEHIND ME. UNTIL THIS TIME I HAVE HAD ABSOLUTELY NO PROBLEMS WITH THE VEHICLE. IT ONLY HAS BEEN DRIVEN 14,500 MILES.

View all Exterior Lighting complaints →

Safety Rating for the 2017 TOYOTA PRIUS V

NHTSA has not yet tested the 2017 TOYOTA PRIUS V in its New Car Assessment Program.

Technical Service Bulletins for the 2017 TOYOTA PRIUS V

Toyota Motor Corporation has issued 19 technical service bulletins (TSBs) for the 2017 TOYOTA PRIUS V. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

K0P_TISdownload_ — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

DP: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates...

23TE06 Dealer Pa — FUEL SYSTEM, GASOLINE

DP: Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake...

20TE10 - RL- Pub — ELECTRICAL SYSTEM

RL: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system. This condition is indicated by hybrid system diagnostic trouble codes...

20TE10 - DD - Pu — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DD: Customer Support Program 20TE10 Dealer Letter now available on TIS.

T-TT-0600-20 — EQUIPMENT:ELECTRICAL

TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update...

K0P - Dealer Pac — AIR BAGS

The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for...

T-SB-0234-17_Obs — EQUIPMENT

TSB: OBSOLETE NOTICE January 04, 2019: This bulletin is now obsolete. Please see T-SB-0003-19 .

T-SB-0201-17_Rev — POWER TRAIN

TSB: REVISION NOTICE May 08, 2017 Rev1: * Applicability has been updated to include 2017 - 2018 model year vehicles. * The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. Some 2016 - 2018 model year RAV4 vehicles equipped with 2AR-FE engines may...

T-TT-0484-18 Rev — EQUIPMENT:ELECTRICAL

TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update...

T-SB-0103-16 Rev — UNKNOWN OR OTHER

TSB: REVISION NOTICE October 14, 2016 Rev1: Applicability has been updated to include 2017 model year Prius V vehicles. Any previous printed versions of this bulletin should be discarded.

Showing 10 of 19 technical service bulletins.

NHTSA Investigations for the 2017 TOYOTA PRIUS V

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the TOYOTA PRIUS V

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Other TOYOTA Models

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Check any vehicle history by VIN - Free vehicle history report