2013 TOYOTA PRIUS V — Problems, Recalls & Safety Data
5/5
Safety Rating
159
Owner Complaints
3
Recalls
53
Service Bulletins
0
Investigations
Overview of the 2013 TOYOTA PRIUS V
The 2013 TOYOTA PRIUS V has received a total of 159 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with HYBRID PROPULSION SYSTEM, HYBRID PROPULSION SYSTEM: INVERTER, EXTERIOR LIGHTING:TAIL LIGHTS. 53 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Service Brakes (61 complaints), Engine (15 complaints), and Electrical System (14 complaints).
Recalls for the 2013 TOYOTA PRIUS V
NHTSA has recorded 3 recalls for the 2013 TOYOTA PRIUS V, potentially affecting up to 916,362 vehicles.
Recall 18V684000 — HYBRID PROPULSION SYSTEM
| 807,329 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service...
View full details →Recall 15V449000 — HYBRID PROPULSION SYSTEM: INVERTER
| 108,624 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2012-2014 Prius V vehicles manufactured August 22, 2011, to June 30, 2014. A component within the hybrid inverter assembly may overheat, causing the hybrid system to reduce output power allowing the vehicle to only drive a short distance. In some circumstances, the hybrid system may shut down causing the...
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unti (ECU) and the hybrid control ECU, free of charge. The recall began on July 30, 2015. Owners may contact Toyota customer service at...
View full details →Recall 13E070000 — EXTERIOR LIGHTING:TAIL LIGHTS
| 409 vehicles affected
Defect: Genera Corporation (Genera) is recalling certain aftermarket replacement tail lights, model 11-6468-00 (driver-side), and model 11-6467-00 (passenger-side), sold for use on 2012-2013 Toyota Prius V vehicles. The brake light and tail light circuits are switched causing the brake lights to be illuminated continuously until the brake pedal is pressed, when the brake lights will go out.
Consequence: The reversed tail lamp function reduces the ability to warn other motorists of the driver's intentions, increasing the risk of a crash.
Remedy: Genera will notify owners and provide replacement aftermarket tail lamps, free of charge. The recall began on January 23, 2014. Owners may contact Genera at 1-888-963-9888. This recall is being conducted by Genera Corporation, not by Toyota Motor Corporation.
View full details →Owner Complaints for the 2013 TOYOTA PRIUS V
159 complaints have been filed with NHTSA for the 2013 TOYOTA PRIUS V. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 61 | 3 | 0 | 6 | 0 |
| Engine | 15 | 0 | 0 | 0 | 0 |
| Electrical System | 14 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 9 | 2 | 0 | 2 | 0 |
| Unknown Or Other | 8 | 0 | 1 | 0 | 0 |
| Exterior Lighting | 7 | 0 | 0 | 0 | 0 |
| Power Train | 6 | 1 | 0 | 0 | 0 |
| Vehicle Speed Control | 6 | 1 | 0 | 0 | 0 |
| Air Bags | 5 | 3 | 0 | 3 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 4 | 0 | 0 | 0 | 0 |
| Suspension | 4 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 3 | 1 | 0 | 1 | 0 |
| Structurebody | 3 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 2 | 0 | 0 | 0 | 0 |
| Hybrid Propulsion System | 2 | 0 | 0 | 0 | 0 |
| Seat Belts | 2 | 0 | 0 | 0 | 0 |
| Electrical System Instrument Clusterpanel | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Equipment Adaptivemobility | 1 | 0 | 0 | 0 | 0 |
| Hybrid Propulsion System Inverter | 1 | 0 | 0 | 0 | 0 |
| Parking Brake | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Spontaneous failure of brake actuator system.
Upon a hard (but not emergency) brake, my ABS and brake warning lights came on and my car began whirring once every few seconds. I immediately took the car to the Toyota dealership, who informed me that my master brake cylinder and booster had to be replaced, and that issues with the booster were something they had seen frequently in this generation of Priuses. I paid $5095 for repairs and inspection, but I had no other choice, as my brakes could have gone out at any moment whilst I was on the road and caused a very serious accident.
Upon a hard (but not emergency) brake, my ABS and brake warning lights came on and my car began whirring once every few seconds. I immediately took the car to the Toyota dealership, who informed me that my master brake cylinder and booster had to be replaced, and that issues with the booster were something they had seen frequently in this generation of Priuses. I paid $5095 for repairs and inspection, but I had no other choice, as my brakes could have gone out at any moment whilst I was on the road and caused a very serious accident.
The brake actuator and compressor is having repeated problems and causing the brakes to lock up completely while driving both in city and ON THE HIGHWAY. Abs/parking/normal brakes The lights on the dash all start flashing and beeping. ABS / emergency brake / exclamation warning / sliding / lights all on It also caused the speedometer to stop working and most of the lights of the computer part of my dash to not display information Problem code 1391 confirmed by mechanic This is a danger to me and other drivers and Toyota needs to take responsibility for these repairs because it can cost us our lives.
The brake actuator and compressor is having repeated problems and causing the brakes to lock up completely while driving both in city and ON THE HIGHWAY. Abs/parking/normal brakes The lights on the dash all start flashing and beeping. ABS / emergency brake / exclamation warning / sliding / lights all on It also caused the speedometer to stop working and most of the lights of the computer part of my dash to not display information Problem code 1391 confirmed by mechanic This is a danger to me and other drivers and Toyota needs to take responsibility for these repairs because it can cost us our lives.
Safety Rating for the 2013 TOYOTA PRIUS V
The 2013 TOYOTA PRIUS V received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2013 TOYOTA PRIUS V
Toyota Motor Corporation has issued 53 technical service bulletins (TSBs) for the 2013 TOYOTA PRIUS V. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
T-SB-0039-24 — STRUCTURE:BODY
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid,...
23TE02 — ELECTRICAL SYSTEM
DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the intelligent power module (IPM). The specific condition covered by this Customer Confidence Program 23TE02 is failure of the IPM located...
T-SB-0036-16 Obs — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE January 12, 2021: This bulletin is now obsolete. Please see T-SB-0003-21.
20TE07 - Dealer — SERVICE BRAKES
DP: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New...
T-SB-0171-13 Obs — ELECTRICAL SYSTEM
TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.
ZJB_Dealer Packa — SERVICE BRAKES
Dealer Package: Toyota has received reports about certain internal malfunctions of the brake booster assemblies in some of the subject vehicles. Although the brake booster and brake booster pump assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), Toyota is now...
ZJB_Dealer Packa — SERVICE BRAKES, HYDRAULIC
Dealer Package: Toyota has received reports about certain internal malfunctions of the brake booster assemblies in some of the subject vehicles. Although the brake booster and brake booster pump assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), Toyota is now...
ZJB_Dealer Lette — SERVICE BRAKES, HYDRAULIC
Dealer Letter: March 7, 2019 ZJB Phase 2 Launch for Certain 2011 ? 2015 Model Year Prius Vehicles and Certain 2012 ? 2015 Model Year Prius PHV vehicles. Toyota has received reports about certain internal malfunctions of the brake booster assemblies in some of the subject vehicles. Although the brake...
T-TT-0403-16-Rev — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: Some Prius PHV customers may notice a change in the displayed EV Distance or have a concern about the HV Battery performance based on this value.
ZH1-Toyota POL17 — POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the vehicle may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25-50 mph.
Showing 10 of 53 technical service bulletins.
NHTSA Investigations for the 2013 TOYOTA PRIUS V
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA PRIUS V
- 2011 TOYOTA PRIUS V — 1 complaint
- 2012 TOYOTA PRIUS V — 285 complaints
- 2013 TOYOTA PRIUS V (current)
- 2014 TOYOTA PRIUS V — 111 complaints
- 2015 TOYOTA PRIUS V — 31 complaints
- 2016 TOYOTA PRIUS V — 24 complaints
- 2017 TOYOTA PRIUS V — 14 complaints
- 2018 TOYOTA PRIUS V — 3 complaints
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