2014 TOYOTA PRIUS V — Problems, Recalls & Safety Data
5/5
Safety Rating
111
Owner Complaints
4
Recalls
53
Service Bulletins
0
Investigations
Overview of the 2014 TOYOTA PRIUS V
The 2014 TOYOTA PRIUS V has received a total of 111 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 10 recall campaigns affecting this vehicle, covering issues with HYBRID PROPULSION SYSTEM: INVERTER. 53 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Service Brakes (32 complaints), Electrical System (13 complaints), and Engine (12 complaints).
Recalls for the 2014 TOYOTA PRIUS V
NHTSA has recorded 10 recalls for the 2014 TOYOTA PRIUS V, potentially affecting up to 2,787,390 vehicles.
Recall 20V369000 — HYBRID PROPULSION SYSTEM: INVERTER
| 266,638 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced,...
View full details →Recall 20V369000 — HYBRID PROPULSION SYSTEM: INVERTER
| 266,638 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced,...
View full details →Recall 20V369000 — HYBRID PROPULSION SYSTEM: INVERTER
| 266,638 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced,...
View full details →Recall 20V369000 — HYBRID PROPULSION SYSTEM: INVERTER
| 266,638 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced,...
View full details →Recall 20V369000 — HYBRID PROPULSION SYSTEM: INVERTER
| 266,638 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced,...
View full details →Recall 20V369000 — HYBRID PROPULSION SYSTEM: INVERTER
| 266,638 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced,...
View full details →Recall 20V369000 — HYBRID PROPULSION SYSTEM: INVERTER
| 266,638 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced,...
View full details →Recall 18V684000 — HYBRID PROPULSION SYSTEM
| 807,329 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service...
View full details →Recall 15V449000 — HYBRID PROPULSION SYSTEM: INVERTER
| 108,624 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2012-2014 Prius V vehicles manufactured August 22, 2011, to June 30, 2014. A component within the hybrid inverter assembly may overheat, causing the hybrid system to reduce output power allowing the vehicle to only drive a short distance. In some circumstances, the hybrid system may shut down causing the...
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unti (ECU) and the hybrid control ECU, free of charge. The recall began on July 30, 2015. Owners may contact Toyota customer service at...
View full details →Recall 15V013000 — AIR BAGS
| 4,971 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014-2015 Toyota Prius V vehicles manufactured November 7, 2013, to January 7, 2015. The occupant classification system (OCS) that activates or deactivates the passenger seat air bag system may be improperly calibrated. As a result, the passenger air bag may not deploy in a vehicle crash. As such, these...
Consequence: If the air bag does not deploy as intended, there is an increased risk of injury in the event of a crash.
Remedy: Toyota will notify owners, and dealers will re-calibrate of the OCS system, free of charge. The recall began February 12, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
View full details →Owner Complaints for the 2014 TOYOTA PRIUS V
111 complaints have been filed with NHTSA for the 2014 TOYOTA PRIUS V. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 32 | 1 | 0 | 0 | 0 |
| Electrical System | 13 | 0 | 2 | 0 | 0 |
| Engine | 12 | 0 | 2 | 0 | 0 |
| Unknown Or Other | 12 | 0 | 2 | 0 | 0 |
| Fuelpropulsion System | 9 | 0 | 1 | 0 | 0 |
| Vehicle Speed Control | 7 | 2 | 1 | 0 | 0 |
| Service Brakes Hydraulic | 5 | 1 | 0 | 1 | 0 |
| Power Train | 4 | 0 | 1 | 0 | 0 |
| Structurebody | 3 | 1 | 1 | 0 | 0 |
| Wheels | 3 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Air Bagsfrontaldriver Clockspringspiral Cassette | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemhorn | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Hybrid Propulsion System | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulicfoundation Componentsdisccaliper | 1 | 0 | 0 | 0 | 0 |
| Tirestreadbelt | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Brake booster is not working
Brake booster is not working
Brake booster is not working
The contact owns a 2014 Toyota Prius V. The contact stated that while driving approximately 35 MPH, the brake light, tire pressure, traction control, battery, and other warning lights were illuminated. While attempting to depress the brake pedal, there was more resistance than normal, making it difficult to slow the vehicle. The contact was able to drive the vehicle to the nearest mechanic; however, the vehicle was not diagnosed. The vehicle was then taken to the residence. The vehicle was taken to another certified mechanic, who diagnosed and determined that the brake master cylinder and actuator assemblies had failed. The brake master cylinder and brake actuator assemblies were in the process of being repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 220,000.
The contact owns a 2014 Toyota Prius V. The contact stated that while driving approximately 35 MPH, the brake light, tire pressure, traction control, battery, and other warning lights were illuminated. While attempting to depress the brake pedal, there was more resistance than normal, making it difficult to slow the vehicle. The contact was able to drive the vehicle to the nearest mechanic; however, the vehicle was not diagnosed. The vehicle was then taken to the residence. The vehicle was taken to another certified mechanic, who diagnosed and determined that the brake master cylinder and actuator assemblies had failed. The brake master cylinder and brake actuator assemblies were in the process of being repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 220,000.
Safety Rating for the 2014 TOYOTA PRIUS V
The 2014 TOYOTA PRIUS V received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2014 TOYOTA PRIUS V
Toyota Motor Corporation has issued 53 technical service bulletins (TSBs) for the 2014 TOYOTA PRIUS V. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
20TE10D — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DP: Customer Support Program 20TE10 has been superseded by 23TE03
Class Action_DD_ — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DD: Toyota is involved in a class action settlement involving certain 2010-2015 Toyota Prius and certain 2012-2017 Prius V vehicle?s inverters. The settlement provides a Customer Confidence Program and a Loaner/Towing Program (under certain circumstances) involving an enhancement to the warranty for the IPM or Inverter for 20 years with...
20TE10 - FAQ - P — EQUIPMENT ADAPTIVE/MOBILITY
FAQ: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Customer Support Program to extend the coverage for repairs related to failure of the Intelligent Power Module (IPM). The vehicles covered under this Customer Support Program must first have Safety Recall 20TA10 (launched in...
Customer Support — EQUIPMENT
RE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New...
Customer Support — EQUIPMENT ADAPTIVE/MOBILITY
RE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New...
20TE07 - Dealer — EQUIPMENT
DP: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New...
20TE07 - Region — EQUIPMENT
RL: This Customer Support Program provides coverage as it applies to Brake Booster and Brake Booster Pump Assemblies. The specific condition covered by this program is related to certain internal malfunctions of the Brake Booster Assembly.
20TE07 - Region — SERVICE BRAKES
RL: This Customer Support Program provides coverage as it applies to Brake Booster and Brake Booster Pump Assemblies. The specific condition covered by this program is related to certain internal malfunctions of the Brake Booster Assembly.
T-SB-0076-19 — EQUIPMENT
TSB: Some 2009 ? 2019 model year Toyota vehicles with super chrome wheel finishes may become discolored and/or damaged when aftermarket cleaners, polishes, or brake dust removal products are used on wheels with super chrome finishes. Wheel cleaners and polish that contain acidic substances may damage the clear coat of...
T-SB-0134-16-Rev — ENGINE
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions...
Showing 10 of 53 technical service bulletins.
NHTSA Investigations for the 2014 TOYOTA PRIUS V
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA PRIUS V
- 2011 TOYOTA PRIUS V — 1 complaint
- 2012 TOYOTA PRIUS V — 285 complaints
- 2013 TOYOTA PRIUS V — 159 complaints
- 2014 TOYOTA PRIUS V (current)
- 2015 TOYOTA PRIUS V — 31 complaints
- 2016 TOYOTA PRIUS V — 24 complaints
- 2017 TOYOTA PRIUS V — 14 complaints
- 2018 TOYOTA PRIUS V — 3 complaints
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