NHTSA Complaint #11310321 — 2017 TOYOTA PRIUS V

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11310321
Vehicle	2017 TOYOTA PRIUS V
Component	EXTERIOR LIGHTING
Date of Incident	February 10, 2020
Date Filed	February 20, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I PURCHASED MY 2017 PRIUS V II IN MAY 2017. APPROXIMATELY 9 MONTHS OR SO AFTER PURCHASE MY HEADLIGHTS BURNT OUT, FIRST THE DRIVER'S SIDE THEN PASSENGERS SIDE. I AM NOW REPLACING, PURCHASING NEW HEADLIGHTS EVERY 3-4 BECAUSE THEY CONTINUE TO BURN OUT. I'VE TRIED VARIOUS BRANDS INCLUDING BUYING DIRECTLY FROM TOYOTA BUT THEY STILL BURN OUT. THIS IS DANGEROUS ESPECIALLY FOR NIGHT DRIVING. LUCKILY THE HEADLIGHTS DO NOT BURN OUT TOGETHER AT THE SAME TIME. TOYOTA DEALER WON'T GIVE ME AN ANSWER EXCEPT TO PURCHASE A NEW LIGHTING SYSTEM FOR MY HEADLIGHTS

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