1992 TOYOTA PICKUP Steering Problems

I RECENTLY PURCHASED THIS VEHICLE AND NOTICED IT HAS AN INCOMPLETE RECALL

TL* THE CONTACT OWNS A 1992 TOYOTA PICKUP. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 05V389000 (STEERING: LINKAGES: ROD: RELAY: CONNECTING) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE CONTACT STATED THAT THE DEALER ONLY REPLACED THE STEERING RELAY ROD BUT DID NOT PERFORM AN ALIGNMENT AND REINSTALL THE SKID PLATE ON THE VEHICLE. THE CONTACT STATED THAT THE DEALER REFUSED TO MAKE THE ADDITIONAL REPAIRS ON THE VEHICLE TO COMPLETE THE RECALL. THE FAILURE MILEAGE WAS 140,000.

I TOOK MY TOYOTA PICKUP TO KENDALL TOYOTA (MIAMI, FL) IN REGARD TO NHTSA CAMPAIGN ID NUMBER: 05V389000. APPARENTLY THEY DID NOT WANT TO DO THE SERVICE. THEY GAVE ME MANY PROBLEMS ON THE PHONE WHEN I CALLED TO TRY TO MAKE AN APPOINTMENT FOR THE SERVICE. AFTER MANY CALLS AND COMPLAINTS, THEY AGREED THAT I COULD BRING IT IN THE NEXT DAY. BUT ON MARCH 4, 2011 THEY KEPT ME WAITING A LONG TIME, DID NOT COMPLETE THE RECALL SERVICE, DID NOT BOLT THE ENGINE SHIELD BACK ONTO THE BOTTOM OF THE VEHICLE, AND REFUSED TO COMPLETE THE WORK. I ASKED TO SPEAK TO THE SERVICE MANAGER AND THE GENERAL MANAGER. THEY BOTH REFUSED TO TALK TO ME. I CALLED TOYOTA MOTOR SALES, USA AND FILED A COMPLAINT WITH THEM. I WAS PROMISED A CONTACT FROM AN APPROPRIATE REPRESENTATIVE AT TOYOTA MOTOR SALES, USA WITHIN ONE BUSINESS DAY, AND...

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I OWN A 1992 4X4 TOYOTA PICKUP (VIN #[XXX]) I READ AN ARTICLE LAST WEEK IN THE WASHINGTON POST SAYING THAT THIS YEAR TOYOTA PICKUPS HAVE BEEN RECALLED FOR FAULTY STEERING AND LINKAGE RODS. I ALSO READ A PRESS RELEASE ON NHTSA WEBSITE ABOUT IT. I CALLED TOYOTA, AND BOTH THE DEALERSHIP AND THE 800 HOTLINE TELL ME THAT MY VIN # IS NOT COVERED BY THE RECALL. MY PICKUP HAS ALWAYS MADE BINDING NOISES WHEN I MAKE HARD TURNS. SO GIVEN THE QUESTION OF TOYOTA'S VERACITY IN ADDRESSING THIS PROBLEM, I WANT TO REPORT THE COMPANY'S REFUSAL TO DO THE RECALL WORK. I HAVE SEEN NO OTHER INFORMATION FROM NHTSA OR ANYWHERE ELSE THAT SOME VIN NUMBERS ARE EXEMPTED. MY QUESTION IS WHETHER THE NHTSA WILL CONFIRM TOYOTA'S ASSERTION THAT MY VIN IS EXEMPTED FROM THIS...