2020 TOYOTA COROLLA — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

376

Owner Complaints

35 Crashes 2 Fires 1 Death

3

Recalls

ACTIVE RECALL

23

Service Bulletins

0

Investigations

Overview of the 2020 TOYOTA COROLLA

The 2020 TOYOTA COROLLA has received a total of 376 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 6 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 23 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Engine (104 complaints), Unknown Or Other (75 complaints), and Power Train (32 complaints).

Recalls for the 2020 TOYOTA COROLLA

NHTSA has recorded 6 recalls for the 2020 TOYOTA COROLLA, potentially affecting up to 5,070,222 vehicles.

Recall 23V865000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

| 999,901 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be...

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Recall 23V865000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

| 999,901 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be...

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Recall 20V682000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 1,525,742 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019...

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be...

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Recall 20V682000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 1,525,742 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019...

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be...

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Recall 19V877000 — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

| 9,468 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers...

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Recall 19V877000 — SEAT BELTS:REAR/OTHER

| 9,468 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers...

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Owner Complaints for the 2020 TOYOTA COROLLA

376 complaints have been filed with NHTSA for the 2020 TOYOTA COROLLA. Below is a breakdown by vehicle component.

Engine
Complaints: 104 1 Crash 1 Fire 2 Injuries
Unknown Or Other
Complaints: 75 4 Crashes 4 Injuries
Power Train
Complaints: 32 1 Crash 3 Injuries
Electrical System
Complaints: 28 1 Fire
Service Brakes
Complaints: 21 6 Crashes 3 Injuries
Air Bags
Complaints: 17 9 Crashes 12 Injuries
Visibilitywiper
Complaints: 15
Fuelpropulsion System
Complaints: 14 2 Injuries
Structurebody
Complaints: 9 2 Crashes 3 Injuries
Steering
Complaints: 8 1 Crash
Seat Belts
Complaints: 7 2 Crashes 4 Injuries 1 Death
Wheels
Complaints: 7 3 Crashes 1 Injury
Electronic Stability Control Esc
Complaints: 4 1 Crash
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 4 2 Crashes 3 Injuries
Exterior Lighting
Complaints: 3
Forward Collision Avoidance Warnings
Complaints: 3 1 Crash 2 Injuries
Vehicle Speed Control
Complaints: 3 1 Crash 1 Injury
Back Over Prevention Warnings
Complaints: 2 1 Crash 3 Injuries
Fuel System Gasoline
Complaints: 2
Tires
Complaints: 2
Carry Handle Shell Base
Complaints: 1
Engine And Engine Coolingexhaust System
Complaints: 1
Forward Collision Avoidance
Complaints: 1
Forward Collision Avoidance Adaptive Cruise Control
Complaints: 1
Lane Departure Assist
Complaints: 1
Lane Departure Warning
Complaints: 1
Latcheslockslinkagesdoorslatch
Complaints: 1
Seat Beltsfront
Complaints: 1
Structure
Complaints: 1
Structurebodydoor
Complaints: 1
Suspension
Complaints: 1
Tether Lower Anchor On Car Seat Or Vehicle
Complaints: 1
Tiresbead
Complaints: 1
Tiressidewall
Complaints: 1
Vehicle Speed Controlcruise Control
Complaints: 1
Visibility
Complaints: 1

Most Recent Complaints

#11714511 | ELECTRICAL SYSTEM | | N/A miles
when I use blinker windshield wipers turn on and sometimes when I call or somebody calls my cell phone I can hear them, but they cannot hear me. does not happen all the time, but I was concerned since there was a recall on certain toyota corolla that says a short circuit may develop in the OCS sensor, preventing front passenger air bag from deploying and my son who is a mechanic said both of these could be a problem with the wiring in the column and I thought it may be connected to the same recall as the air bags? the wipers coming on is happening more often these days and that is why I mentioned it to my son who is a mechanic. he will not touch it since it is still under my extended protection but he is concerned about it getting worse since the blinker is attached to the column. as far as using not being heard by callers or when I call I am concerned if I need to call in an emergency the ones I call cannot hear me. as far as when this started I do not remember but I know it's been at least 6 months if not longer, it just seems to be doing it more often lately
#11714511 | UNKNOWN OR OTHER | | N/A miles
when I use blinker windshield wipers turn on and sometimes when I call or somebody calls my cell phone I can hear them, but they cannot hear me. does not happen all the time, but I was concerned since there was a recall on certain toyota corolla that says a short circuit may develop in the OCS sensor, preventing front passenger air bag from deploying and my son who is a mechanic said both of these could be a problem with the wiring in the column and I thought it may be connected to the same recall as the air bags? the wipers coming on is happening more often these days and that is why I mentioned it to my son who is a mechanic. he will not touch it since it is still under my extended protection but he is concerned about it getting worse since the blinker is attached to the column. as far as using not being heard by callers or when I call I am concerned if I need to call in an emergency the ones I call cannot hear me. as far as when this started I do not remember but I know it's been at least 6 months if not longer, it just seems to be doing it more often lately
#11714511 | VISIBILITY/WIPER | | N/A miles
when I use blinker windshield wipers turn on and sometimes when I call or somebody calls my cell phone I can hear them, but they cannot hear me. does not happen all the time, but I was concerned since there was a recall on certain toyota corolla that says a short circuit may develop in the OCS sensor, preventing front passenger air bag from deploying and my son who is a mechanic said both of these could be a problem with the wiring in the column and I thought it may be connected to the same recall as the air bags? the wipers coming on is happening more often these days and that is why I mentioned it to my son who is a mechanic. he will not touch it since it is still under my extended protection but he is concerned about it getting worse since the blinker is attached to the column. as far as using not being heard by callers or when I call I am concerned if I need to call in an emergency the ones I call cannot hear me. as far as when this started I do not remember but I know it's been at least 6 months if not longer, it just seems to be doing it more often lately
#11711699 | VISIBILITY/WIPER | | N/A miles
The windshield wiper switch assembly (column stalk/switch) malfunctions intermittently, sending unintended signals that activate the wipers despite the stalk being firmly in the OFF position. The component is still installed in the vehicle and is available for inspection upon request. Suspected part numbers include 84652-06400 or similar variants. How was your safety or the safety of others put at risk? Sudden, unexpected wiper activation (typically 1-2 wipes, occasionally more) while driving creates a serious distraction and safety hazard. It can startle the driver, cause momentary loss of vehicle control or focus (especially at highway speeds or in traffic), and briefly obstruct vision. This risk is heightened during rain, when wipers are needed but behave erratically, or during acceleration/turns where vibration triggers it—potentially leading to accidents. Has the problem been reproduced or confirmed by a dealer or independent service center? No, the Toyota dealership has not reproduced or confirmed it during short test drives, as the issue is highly intermittent and occurs mainly after warmup from extended driving (20+ minutes), on hot days or after parking off for ~1 hour in heat/vibration. Similar cases reported by other 2020 Corolla owners on Reddit (r/COROLLA) and Toyota Nation forums were eventually diagnosed and fixed by replacing the wiper switch due to worn internal contacts/PCB from heat/vibration. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle was brought to a Toyota dealership, but no detailed inspection or repair occurred due to lack of replication. No inspections by police, insurance, Toyota corporate (manufacturer), or others have taken place. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps, messages, dashboard indicators, or prior symptoms
#11711360 | UNKNOWN OR OTHER | | N/A miles
On the morning of January 7, 2026, while I was on my way to work, I experienced a dangerous incident involving my vehicle. As I arrived at the first stop on the street, I suddenly heard a loud explosion. Immediately afterward, pieces of glass began falling onto my windshield. I pulled over and exited the vehicle to assess the situation. Upon inspection, I discovered that the sunroof of my car had completely shattered. Glass was scattered across the roof, windshield, and interior of the vehicle. Prior to the explosion, there were no visible signs of damage to the sunroof. The incident occurred without warning and posed a serious safety risk. I am submitting this complaint to formally document what happened and to request that the matter be investigated and addressed appropriately.

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Safety Rating for the 2020 TOYOTA COROLLA

The 2020 TOYOTA COROLLA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2020 TOYOTA COROLLA

Toyota Motor Corporation has issued 23 technical service bulletins (TSBs) for the 2020 TOYOTA COROLLA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

22TC07 — ENGINE

Owner Renotification Letter Due to certain programing in the engine ECU, under certain conditions, the vehicle may stall at low speeds when accelerating from a stop. If this low-speed vehicle stall occurs, steering and braking are not impacted, and the vehicle can be restarted immediately.

QualityA — AIR BAGS

RL: SAFETY RECALL & SERVICE CAMPAIGN RENOTIFICATION OWNER RENOTIFICATION 23R002

T-TT-0732-23 — SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

TT: Confirm the vehicle meets the following conditions: 1) Rattle noise is coming from the brake pedal bracket assembly area AND not from other areas of the vehicle 2) Mileage is under 20,000 miles 3) Vehicle has not had previous front brake repairs performed 4) Vehicle is located in California...

T-SB-0106-20 Rev — BACK OVER PREVENTION

TSB: Some 2015 ? 2021 model year Corolla vehicles may exhibit a clicking noise when making turns greater than 90 degrees and accelerating with the steering wheel on full lock, such as when performing a U-turn. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0106-20 Rev — STEERING

TSB: Some 2015 ? 2021 model year Corolla vehicles may exhibit a clicking noise when making turns greater than 90 degrees and accelerating with the steering wheel on full lock, such as when performing a U-turn. Follow the Repair Procedure in this bulletin to address this condition.

CAMPAIGN 22TC07 — EQUIPMENT

DD: 22TC07_Dealer Daily Message 7.8.2022

CAMPAIGN 22TC07 — ELECTRICAL SYSTEM:ADAS

DD: 22TC07_Dealer Daily Message 7.8.2022

22TC07 Dealer — STEERING

DL: Due to certain programing in the engine ECU, under certain conditions, the vehicle may stall at low speeds when accelerating from a stop. If this low-speed vehicle stall occurs, steering and braking are not impacted, and the vehicle can be restarted immediately.

22TC07 Dealer — POWER TRAIN

DL: Due to certain programing in the engine ECU, under certain conditions, the vehicle may stall at low speeds when accelerating from a stop. If this low-speed vehicle stall occurs, steering and braking are not impacted, and the vehicle can be restarted immediately.

22TC07 Region — STEERING

RL: Due to certain programing in the engine ECU, under certain conditions, the vehicle may stall at low speeds when accelerating from a stop. If this low-speed vehicle stall occurs, steering and braking are not impacted, and the vehicle can be restarted immediately.

Showing 10 of 23 technical service bulletins.

NHTSA Investigations for the 2020 TOYOTA COROLLA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the TOYOTA COROLLA

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