2019 TOYOTA C-HR — Problems, Recalls & Safety Data
5/5
Safety Rating
107
Owner Complaints
3
Recalls
15
Service Bulletins
0
Investigations
Overview of the 2019 TOYOTA C-HR
The 2019 TOYOTA C-HR has received a total of 107 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY, SEAT BELTS:REAR/OTHER, EQUIPMENT:OTHER:LABELS. 15 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Power Train (38 complaints), Unknown Or Other (26 complaints), and Electrical System (6 complaints).
Recalls for the 2019 TOYOTA C-HR
NHTSA has recorded 4 recalls for the 2019 TOYOTA C-HR, potentially affecting up to 23,251 vehicles.
Recall 19V877000 — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
| 9,468 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers...
View full details →Recall 19V877000 — SEAT BELTS:REAR/OTHER
| 9,468 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers...
View full details →Recall 19V244000 — EQUIPMENT:OTHER:LABELS
| 3,634 vehicles affected
Defect: Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and...
Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
View full details →Recall 18V710000 — POWER TRAIN:AXLE HUBS
| 681 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota C-HR vehicles. The rear axle hub bearing bolts may have been insufficiently tightened, causing the bolts to loosen and damage the rear brake components or cause a rear wheel to detach.
Consequence: If the bolts loosen and damage the rear brake components, or cause a rear wheel to detach, it would increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the rear axle hub bearing bolts. If a bolt is found to be loose or detached, the dealer will replace the rear axle hub bearing assembly and rear axle carrier sub-assembly, free...
View full details →Owner Complaints for the 2019 TOYOTA C-HR
107 complaints have been filed with NHTSA for the 2019 TOYOTA C-HR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 38 | 1 | 0 | 0 | 0 |
| Unknown Or Other | 26 | 0 | 0 | 1 | 0 |
| Electrical System | 6 | 0 | 0 | 0 | 0 |
| Engine | 6 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 5 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 4 | 0 | 0 | 1 | 0 |
| Service Brakes | 4 | 1 | 0 | 1 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 3 | 0 | 0 | 1 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 3 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Electrical System12v24v48v Battery | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightingheadlights | 1 | 0 | 0 | 0 | 0 |
| Power Trainaxle Hubs | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
CVT transmission bearing noise
Car started making high pitch noise when moving, it is the CVT transmission failing at 125k miles. Toyota describe the CVT fluid as lifetime and no recommended maintenance required.
A victim of the fault cvt transmissions. Known and recorded faulty transmissions but into these models and these year Toyotas. Dealership wants $12000 to change whole trans with no support.
My cvt transmission carrier bearing has went bad in my vehicle. Not only have these bearings been one of the main conplaints, this vehicle has several recalls. And which the recall for the precondition system has went bad in mine months ago. I was driving home when suddenly my car got hard to drive n their were very loud noises. Got it looked at and was told it was that bearing. That u can not afford to even fix. I still owe 12k on this car. Ive inky had it for exactly 2 years with only 114k miles on it. Thr bearing should not be malfunctioning already. Toyota needs to fix it or replace the whole transmission cuz no shop will fix the bearing. They tell me I need to buy a new transmission
My cvt transmission carrier bearing has went bad in my vehicle. Not only have these bearings been one of the main conplaints, this vehicle has several recalls. And which the recall for the precondition system has went bad in mine months ago. I was driving home when suddenly my car got hard to drive n their were very loud noises. Got it looked at and was told it was that bearing. That u can not afford to even fix. I still owe 12k on this car. Ive inky had it for exactly 2 years with only 114k miles on it. Thr bearing should not be malfunctioning already. Toyota needs to fix it or replace the whole transmission cuz no shop will fix the bearing. They tell me I need to buy a new transmission
Safety Rating for the 2019 TOYOTA C-HR
The 2019 TOYOTA C-HR received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2019 TOYOTA C-HR
Toyota Motor Corporation has issued 15 technical service bulletins (TSBs) for the 2019 TOYOTA C-HR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ZKH — STRUCTURE:BODY
All VINs under ZKH are expired as of July 6, 2025 Toyota has received reports stating that the door mirror foot lights (puddle lights) may project a distorted image of the C-HR logo onto the ground. This distortion may be due to the projector film in the door mirror foot...
T-SB-0075-19 — ELECTRICAL SYSTEM
All VINs under ZKH are expired as of July 6, 2025 Some 2018 – 2019 model year C-HR vehicles may exhibit a condition where the door mirror foot light projects a distorted image of the C-HR logo onto the ground.
T-SB-0071-20 Rev — EQUIPMENT
TSB: Some 2019 model year Avalon and Avalon Hybrid vehicles equipped with Entune? Audio Plus (version 1002) or Entune? Premium Audio (version 1002) or earlier may exhibit one or more of the following conditions: ?Incorrect GPS date and time. ?Abnormal Bluetooth® operation. ?Abnormal Wi-Fi operation. ?Microphone remains on the screen...
T-SB-0047-19 Rev — ELECTRICAL SYSTEM:SOFTWARE
TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the...
T-TT-0470-17_Rev — BACK OVER PREVENTION
TT: All grades of 2018-2020 model year Mirai, Sienna, CH-R, and 2020 model year Land Cruiser, Prius, and Prius Prime vehicles are not compatible with Toyota Remote Connect app features. The Toyota Remote Connect mobile app lets you lock and unlock doors, start the engine, find your vehicle in a...
T-TT-0585-19 — POWER TRAIN
TT: On 2018-2020 model year C-HR vehicles follow the recommendations when performing the HVAC odor maintenance service using A/C Power Foam Evaporator Cleaner & Refresher.
T-SB-0160-19 — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: Some 2019 model year Avalon and Avalon Hybrid vehicles equipped with Entune? Audio Plus (version 1002) or Entune? Premium Audio (version 1002) or earlier may exhibit one or more of the following conditions: ? Incorrect GPS date and time ? Abnormal Bluetooth® operation ? Abnormal Wi-Fi operation ? Microphone...
T-TT-0563-19 — WHEELS
TT: Abnormal noise while driving at 45mph or above * Vehicles that have Dunlop SP Sport 5000 225/50R18 * Vehicles under 10,000 miles and OE wheel and tires
T-TT-0563-19 — TIRES
TT: Abnormal noise while driving at 45mph or above * Vehicles that have Dunlop SP Sport 5000 225/50R18 * Vehicles under 10,000 miles and OE wheel and tires
T-SB-0075-19 — EQUIPMENT
TSB: Some 2018 ? 2019 model year C-HR vehicles may exhibit a condition where the door mirror foot light projects a distorted image of the C-HR logo onto the ground. Follow the Repair Procedure in this bulletin to address this condition.
Showing 10 of 15 technical service bulletins.
NHTSA Investigations for the 2019 TOYOTA C-HR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA C-HR
- 2017 TOYOTA C-HR — 0 complaints
- 2018 TOYOTA C-HR — 313 complaints
- 2019 TOYOTA C-HR (current)
- 2020 TOYOTA C-HR — 51 complaints
- 2021 TOYOTA C-HR — 38 complaints
- 2022 TOYOTA C-HR — 2 complaints
Other TOYOTA Models
- TOYOTA CAMRY — 23,209 total complaints
- TOYOTA PRIUS — 15,411 total complaints
- TOYOTA COROLLA — 14,342 total complaints
- TOYOTA RAV4 — 11,737 total complaints
- TOYOTA SIENNA — 10,769 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA HIGHLANDER — 6,663 total complaints