2018 TOYOTA C-HR — Problems, Recalls & Safety Data
5/5
Safety Rating
313
Owner Complaints
1
Recall
53
Service Bulletins
0
Investigations
Overview of the 2018 TOYOTA C-HR
The 2018 TOYOTA C-HR has received a total of 313 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with PARKING BRAKE. 53 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Power Train (149 complaints), Unknown Or Other (34 complaints), and Engine (32 complaints).
Recalls for the 2018 TOYOTA C-HR
NHTSA has recorded 1 recall for the 2018 TOYOTA C-HR, potentially affecting up to 28,764 vehicles.
Recall 17V717000 — PARKING BRAKE
| 28,764 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota CH-R vehicles. The electronic parking brake (EPB) may not operate properly, possibly causing the parking brake not to disengage after it is applied or prevent it from being applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard FMVSS number 135, "Light...
Consequence: If the EPB cannot be applied, there is an increased risk of a vehicle rollaway if the vehicle is parked on a hill without being placed into "Park."
Remedy: Toyota has notified owners, and dealers will update the programming of the skid control ECU as necessary, free of charge. The recall began on November 30, 2017. Owners may contact Toyota at 1-800-331-4331. Toyota's number for this recall is H0W.
View full details →Owner Complaints for the 2018 TOYOTA C-HR
313 complaints have been filed with NHTSA for the 2018 TOYOTA C-HR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 149 | 3 | 0 | 2 | 0 |
| Unknown Or Other | 34 | 0 | 0 | 0 | 0 |
| Engine | 32 | 0 | 0 | 0 | 0 |
| Electrical System | 24 | 0 | 0 | 0 | 0 |
| Service Brakes | 20 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 8 | 1 | 0 | 1 | 0 |
| Forward Collision Avoidance Warnings | 6 | 0 | 0 | 0 | 0 |
| Air Bags | 5 | 5 | 0 | 4 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 4 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Parking Brake | 3 | 1 | 0 | 1 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Structurebody | 3 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 2 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 2 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 2 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmission | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention Warnings | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
My transmission broke down, There have been multiple reports of CVT transmission failures. Toyota experimented with a new transmission in the 2017-2020 CH-r models. No disclosures were attached. Replacements are the only option for this repair. Toyota is charging between $10,000-$14,000 for parts and labor.
Transmission creating a very load whining sound and feels wrong. It sounds like it’s going to blow up. Mechanic said it’s a known issue that can’t be repaired and no recall has been issued. The car is necessary for college and I’m concerned about the safety of driving it with the potential of total transmission failure.
The CVVT broke. The dealership said a part broke and agreed that it was a "known issue" with this vehicle. Toyota was contacted (Engagement Center) and insisted that it is not a known issue.
Purchased my car, kept up with regular maintenance. Toyota and another mechanic confirm that I need to replace my transmission at 130k miles. It will cost me 12k. This is a known issue from Toyota because of a defective bearing. Yet I as the consumer must foot the bill. This needs to be recalled as it’s a common failure among over 4 years of this cars model. Toyota of Canada has recalled and issued a warranty extension on all 2018 and 2019 models which replaced this issue FREE OF CHARGE. Toyota US is charging me 12 thousand dollars. Needs a recall
The car's transmission starts making noise at 81600 miles on odometer. I turned my car to Toyota certified repair shop to inspecting, Toyota technician told me that the car transmission has fail and needs to be replaced. Toyota is not responsible for replacement. It cost $14000 for the parts plus labors. I had this car for little more than 7 years, The car' transmission has not even reached 100000 miles it fails. Toyota usually making reliable car but this one fail miserably
Safety Rating for the 2018 TOYOTA C-HR
The 2018 TOYOTA C-HR received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2018 TOYOTA C-HR
Toyota Motor Corporation has issued 53 technical service bulletins (TSBs) for the 2018 TOYOTA C-HR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ZKH — ELECTRICAL SYSTEM
All VINs under ZKH are expired as of July 6, 2025 Toyota has received reports stating that the door mirror foot lights (puddle lights) may project a distorted image of the C-HR logo onto the ground. This distortion may be due to the projector film in the door mirror foot...
T-SB-0075-19 — STRUCTURE:BODY
All VINs under ZKH are expired as of July 6, 2025 Some 2018 – 2019 model year C-HR vehicles may exhibit a condition where the door mirror foot light projects a distorted image of the C-HR logo onto the ground.
T-SB-0017-18 Rev1 — STRUCTURE:BODY
Some 2018 model year C-HR vehicles may exhibit a squeak from a rear door outside handle. This condition may be present under hot and/or sunny conditions during door handle operation or when pressing against the handle clip location.
T-SB-0103-20 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Toyota vehicles.
H0L - Dealer Let — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DL: H0L Expired on October 5, 2020
H0L - Dealer Let — PARKING BRAKE:ELECTRICAL
DL: H0L Expired on October 5, 2020
H0L - Dealer Let — POWER TRAIN:AUTOMATIC TRANSMISSION
DL: H0L Expired on October 5, 2020
H0L - Technical — PARKING BRAKE
TI: H0L Expired on October 5, 2020
H0L - Technical — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TI: H0L Expired on October 5, 2020
H0L - Technical — EQUIPMENT
TI: H0L Expired on October 5, 2020
Showing 10 of 53 technical service bulletins.
NHTSA Investigations for the 2018 TOYOTA C-HR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA C-HR
- 2017 TOYOTA C-HR — 0 complaints
- 2018 TOYOTA C-HR (current)
- 2019 TOYOTA C-HR — 107 complaints
- 2020 TOYOTA C-HR — 51 complaints
- 2021 TOYOTA C-HR — 38 complaints
- 2022 TOYOTA C-HR — 2 complaints
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