2021 TOYOTA C-HR — Problems, Recalls & Safety Data
4/5
Safety Rating
38
Owner Complaints
1
Recall
10
Service Bulletins
0
Investigations
Overview of the 2021 TOYOTA C-HR
The 2021 TOYOTA C-HR has received a total of 38 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR. 10 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Power Train (8 complaints), Unknown Or Other (6 complaints), and Electrical System (5 complaints).
Recalls for the 2021 TOYOTA C-HR
NHTSA has recorded 1 recall for the 2021 TOYOTA C-HR, potentially affecting up to 36,558 vehicles.
Recall 22V107000 — FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
| 36,558 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 C-HR vehicles. The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.
Consequence: An inoperative PCS that does not provide a malfunction indicator to the driver, or braking assist as expected, can increase the risk of a crash.
Remedy: Dealers will inspect and activate the radar sensor as necessary, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA02.
View full details →Owner Complaints for the 2021 TOYOTA C-HR
38 complaints have been filed with NHTSA for the 2021 TOYOTA C-HR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 8 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 6 | 0 | 0 | 0 | 0 |
| Electrical System | 5 | 0 | 0 | 0 | 0 |
| Seat Belts | 3 | 1 | 0 | 1 | 0 |
| Air Bags | 2 | 2 | 0 | 1 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 1 | 0 | 1 | 0 |
| Back Over Prevention Warnings | 1 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance | 1 | 1 | 0 | 2 | 0 |
| Forward Collision Avoidance Sensing System Radar | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 1 | 0 | 0 | 0 |
| Visibilitydefrosterdefoggerhvac System | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I was told that the bearing was going out in the transmission. Toyota is charging $11,000 to replace it. Seems to be a common occurrence amongst these vehicles.
The transmission all of a sudden started making a whistling noise. Took it to the shop for them to tell me the transmission is bad and needs replaced.
Our family vehicle is barely 5 years old with a little over 100k miles driven and is already in need of a transmission. We invested in a Toyota because they are known for being reliable and efficient cars but now are expected to either pay 8-10k or use the C-HR as a paltry down payment of $2k for another car we would once again start paying down. This is not the product or experience we expect especially since the car was properly maintained at every step.
My 2021 CHR, that I purchased in March 2021 with 11 miles on it, started making a noise when driving in December 2025 so I took it in to Street Toyota in Amarillo, TX on 12-27-2025. It was confirmed that the automatic transaxle needed to be replaced and it would cost $15,653.58 to replace. The cost of my car brand new was $21,000.
Electrical failure of the transmission. No inciting incident. Confirmed by the dealership who has done all maintenance on the vehicle. Vehicle suddenly cannot go above 25mph and will not shift gears. Vehicle has approx 60k miles on it.
Safety Rating for the 2021 TOYOTA C-HR
The 2021 TOYOTA C-HR received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2021 TOYOTA C-HR
Toyota Motor Corporation has issued 10 technical service bulletins (TSBs) for the 2021 TOYOTA C-HR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
T-SB-0106-22 Rev2 — ELECTRICAL SYSTEM
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process...
Special Service — SEAT BELTS
RE: The subject vehicles are equipped with a rear seat belt reminder system that illuminates indicators temporarily after the ignition is turned on if rear seat belts are not buckled. Due to incorrect programming in a certain electronic control unit, certain situations can cause the rear seat belt reminder system...
21TC04 - C-HR - — ELECTRICAL SYSTEM
DP: The subject vehicles are equipped with a rear seat belt reminder system that illuminates indicators temporarily after the ignition is turned on if rear seat belts are not buckled. Due to incorrect programming in a certain electronic control unit, certain situations can cause the rear seat belt reminder system...
21TC04 - C-HR - — SEAT BELTS
DP: The subject vehicles are equipped with a rear seat belt reminder system that illuminates indicators temporarily after the ignition is turned on if rear seat belts are not buckled. Due to incorrect programming in a certain electronic control unit, certain situations can cause the rear seat belt reminder system...
21TC04 - CHR - C — EQUIPMENT:ELECTRICAL
TI TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 21TC04 Incorrect Programming for Rear Seat Belt Reminder Indicator CERTAIN 2021 Model Year C-HR
21TC04 - CHR - C — SEAT BELTS
TI TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 21TC04 Incorrect Programming for Rear Seat Belt Reminder Indicator CERTAIN 2021 Model Year C-HR
21TC04 - Dealer — EQUIPMENT:ELECTRICAL
DD: Certain 2021 Model Year C-HR Incorrect Programming for Rear Seat Belt Reminder Indicator
21TC04 - Dealer — SEAT BELTS
DD: Certain 2021 Model Year C-HR Incorrect Programming for Rear Seat Belt Reminder Indicator
T-SB-0080-20 — EQUIPMENT
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories (including interior light, clock, and radio reset). ?Interior cleanliness. ?Proper function...
T-SB-0080-20 — ELECTRICAL SYSTEM
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories (including interior light, clock, and radio reset). ?Interior cleanliness. ?Proper function...
NHTSA Investigations for the 2021 TOYOTA C-HR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA C-HR
- 2017 TOYOTA C-HR — 0 complaints
- 2018 TOYOTA C-HR — 313 complaints
- 2019 TOYOTA C-HR — 107 complaints
- 2020 TOYOTA C-HR — 51 complaints
- 2021 TOYOTA C-HR (current)
- 2022 TOYOTA C-HR — 2 complaints
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