2019 TOYOTA 4RUNNER — Problems, Recalls & Safety Data

My 2019 Toyota 4Runner is experiencing a faulty backup camera, the display shows a frozen or blank image when reversing, increasing the risk of a crash. The current Toyota backup camera recall includes 2020 and later models, however it does not include 2019 4runners. A faulty backup camera in a 2019 vehicle is as much a safety issue as a backup camera in a 2020 vehicle. The backup camera is currently inoperable and is expensive to fix, it has not been replaced as of this complaint.

The contact owned a 2019 Toyota 4Runner. The contact stated that while driving 60 MPH and hauling a trailer, the rear driver’s side tire blew out, and due to the weight shift the passenger’s side trailer tire blew out as well, causing the trailer to be tilted before crashing into a cement barrier. There was no warning prior to the blowouts or the crash. The trailer was towed from the scene and the vehicle was towed off the highway. The contact stated that the front of the driver’s side of the vehicle was damaged, and driver’s side rear of the vehicle was damaged by the trailer. The contact stated that a Police report was filed but was not available. The contact stated that her husband sustained a gash on the forehead from striking his head on the dashboard, and her daughter had burns from the seat belt. Medical attention was not sought. The vehicle was towed to Auto Collision Center - Corpus Christi where it was deemed totaled. The contact stated that the manufacturer then sent a representative to inspect the vehicle who informed the contact that the vehicle had operated as designed. The representative informed the contact that due to the angle of the impact, the air bags sensors operated as designed and did not deploy the air bags. The contact disagreed and contacted the FTC. However, a recorded message stated that due to the Government shutdown calls would not be answered, and the contact called the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 62,000.

The airbag sensor in my 2019 Toyota 4Runner has failed, causing the airbag warning light to remain illuminated. This indicates the airbag system may not deploy properly in a collision, which is a serious safety concern. The vehicle has approximately 95,600 miles, has been well maintained, and has not been in any accident that would affect the airbag system. The dealership confirmed the failure but said I must pay approximately $6,224.43 for the repair because the vehicle is out of warranty. This is a critical safety component that should not fail under normal use, and the repair cost places an unreasonable burden on the consumer. I am requesting this be reviewed as a potential safety defect.

Passenger air bag light indicates air bag off intermediately although my wife is sitting in the seat. Vehicle was examined by Toyota dealer and could not duplicate problem, it is however available for inspection upon request. We feel very uneasy with the air bag not on all the time with passenger in the seat in case of an accident. Dealer could not duplicate problem. There has not been any warning lights and the Technician also indicated that there were no diagnostic codes!

The contact owns a 2019 Toyota 4Runner. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a blank screen. The contact stated that the failure also occurred while reversing. In addition, the radio volume independently adjusted up and down independently, and independently powered off independently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.