2020 TOYOTA 4RUNNER — Problems, Recalls & Safety Data
4/5
Safety Rating
41
Owner Complaints
1
Recall
21
Service Bulletins
0
Investigations
Overview of the 2020 TOYOTA 4RUNNER
The 2020 TOYOTA 4RUNNER has received a total of 41 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS. 21 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Unknown Or Other (8 complaints), Air Bags (5 complaints), and Service Brakes (5 complaints).
Recalls for the 2020 TOYOTA 4RUNNER
NHTSA has recorded 1 recall for the 2020 TOYOTA 4RUNNER, potentially affecting up to 280 vehicles.
Recall 22V480000 — EQUIPMENT:OTHER:LABELS
| 280 vehicles affected
Defect: Southeast Toyota Distributors, LLC (SET) is recalling certain 2020-2022 4Runner vehicles equipped with 20-inch Black Gunner Wheels. The load carrying capacity modification labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy: SET will mail replacement labels to owners, free of charge. Owner notification letters are expected to be mailed September 4, 2022. Owners may contact SET's customer service at 954-429-2000. SET's number for this recall is SET22A.
View full details →Owner Complaints for the 2020 TOYOTA 4RUNNER
41 complaints have been filed with NHTSA for the 2020 TOYOTA 4RUNNER. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 8 | 1 | 0 | 2 | 0 |
| Air Bags | 5 | 4 | 0 | 4 | 0 |
| Service Brakes | 5 | 0 | 0 | 0 | 0 |
| Steering | 4 | 0 | 0 | 0 | 0 |
| Suspension | 3 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 1 | 0 | 0 | 0 |
| Wheels | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Sensing System Camera | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Warnings | 1 | 0 | 0 | 0 | 0 |
| Chest Clip Buckle Harness | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 1 | 0 | 2 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Dynamic Brake Supportbrake Assist | 1 | 1 | 0 | 2 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Suspensionfrontspringscoil Springs | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2020 Toyota 4Runner. The contact stated that while reversing, he became aware that the rear-view camera failed to display an image. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 50,000.
The contact owns a 2020 Toyota 4Runner. The contact stated that while reversing, he became aware that the rear-view camera failed to display an image. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 50,000.
The contact owns a 2020 Toyota 4Runner. The contact stated while driving 60 MPH, she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the front timing cover and found that the part was leaking fluid. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,000.
I am writing to express my deep concern and frustration regarding the X-REAS suspension system in the Limited Edition 4Runner manufactured by Toyota. Specifically, I am addressing the alarming issue of suspension failure experienced in vehicles at just 45,000 miles, posing significant safety risks to drivers and passengers alike. The X-REAS suspension failure in the Limited Edition 4Runner is not merely an inconvenience; it is a serious safety hazard that puts lives at risk. The abrupt failure of the suspension system at relatively low mileage creates an unpredictable driving experience, jeopardizing the stability and control of the vehicle. This instability can lead to loss of control, especially at high speeds or during emergency maneuvers, resulting in potentially catastrophic accidents. Furthermore, it is deeply troubling to discover that Toyota may have been aware of this issue and yet failed to take proactive measures to address it. The apparent negligence on the part of Toyota in acknowledging and rectifying the problem reflects a blatant disregard for consumer safety. By continuing to produce and sell vehicles equipped with a defective suspension system, Toyota is knowingly putting drivers, passengers, and other road users in harm's way. As a concerned consumer and advocate for road safety, I urge the National Highway Traffic Safety Administration (NHTSA) to launch a thorough investigation into the X-REAS suspension failure in the Limited Edition 4Runner. It is imperative that Toyota be held accountable for its failure to address this issue promptly and effectively. Furthermore, I implore the NHTSA to take decisive action to ensure the safety and well-being of all motorists by compelling Toyota to initiate a comprehensive recall and repair program for affected vehicles. Every individual has the right to feel safe and secure while operating a motor vehicle.
Similar to NUMEROUS newer ('12+) vehicles, the instrument cluster gauge needles light up even when the headlights are not on. Therefore when driving the vehicle, the driver isn't aware that the headlights are NOT ON at night (and there are no DRL/daytime running lights to warn oncoming drivers), which means that the vehicle is driving at night WITHOUT any lights on. People are going to be killed this way; both the driver and innocent motorists driving near this vehicle. I nearly got in a head-on collision last night because the vehicle headlights weren't on after sundown (but I listed crash, fire, fatalities to get your attention, as I submitted this same issue about 8years ago for a similar incident with a Nissan Leaf that narrowly missed running me over as it was driving without any headlights on/LED gauge cluster was bright enough to see the drivers face, and NOTHING has changed in the auto industry for safety on this widespread issue). How can the automotive industry and NHTSA have let this happen? Instrument cluster gauges should not have ANY backlighting unless the headlight switch is physically activated by the driver. This issue is even worse with the new LED/virtual gauge cluster screens.
Safety Rating for the 2020 TOYOTA 4RUNNER
The 2020 TOYOTA 4RUNNER received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2020 TOYOTA 4RUNNER
Toyota Motor Corporation has issued 21 technical service bulletins (TSBs) for the 2020 TOYOTA 4RUNNER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
T-SB-0002-25 — STRUCTURE:BODY
Some 2019 – 2024 model year 4Runner vehicles may exhibit a cracking noise from the driver and/or passenger front seat cushion track. This condition may occur when the front seat cushion track is at the rearmost position.
T-TT-0705-22 Rev — POWER TRAIN
TT: If you see this condition, please create a TAS case and contact TAS for instruction prior to diagnosing or repairing of the vehicle. If it is a weekend or holiday, continue with diagnosis and repair. Please save all parts and/or details and contact TAS on the next available workday.
TSB005122 — SERVICE BRAKES, HYDRAULIC
TSB: Some 2019 ? 2021 model year 4Runner vehicles may exhibit a squeal/squeak noise from the front brakes with light to moderate braking. Follow the Repair Procedure in this bulletin to address this condition
T-SB-0085-21 Rev — BACK OVER PREVENTION
TSB: Some 2020 ? 2021 model year 4Runner vehicles may exhibit a squeal/squeak noise from the front brakes with light to moderate braking. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0085-21 Rev — SERVICE BRAKES
TSB: Some 2020 ? 2021 model year 4Runner vehicles may exhibit a squeal/squeak noise from the front brakes with light to moderate braking. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0085-21 — EQUIPMENT
TSB: Some 2020 ? 2021 model year 4Runner vehicles may exhibit a squeal/squeak noise from the front brakes with light to moderate braking. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0094-20 — SUSPENSION
TSB: Some 2019 ? 2020 model year TRD Pro Edition 4Runner vehicles may exhibit a knocking noise when driving at low speeds over uneven road surfaces (small bumps and dips) in cold conditions. The noise is noticeable in cold temperatures (less than 40?F) and diminishes as temperatures increase. The TRD...
T-SB-0094-20 — EQUIPMENT ADAPTIVE/MOBILITY
TSB: Some 2019 ? 2020 model year TRD Pro Edition 4Runner vehicles may exhibit a knocking noise when driving at low speeds over uneven road surfaces (small bumps and dips) in cold conditions. The noise is noticeable in cold temperatures (less than 40?F) and diminishes as temperatures increase. The TRD...
T-TT-0602-20 Rev — SUSPENSION
TT: Some 2019-2020 model year 4Runner SR5 and TRD Off Road grade models with Dunlop Grandtrek AT20 P265/70R17 tires may experience vibration (flutter) in the steering wheel when driving at highway speeds 55 mph and above.
T-TT-0602-20 Rev — STEERING
TT: Some 2019-2020 model year 4Runner SR5 and TRD Off Road grade models with Dunlop Grandtrek AT20 P265/70R17 tires may experience vibration (flutter) in the steering wheel when driving at highway speeds 55 mph and above.
Showing 10 of 21 technical service bulletins.
NHTSA Investigations for the 2020 TOYOTA 4RUNNER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA 4RUNNER
- 2015 TOYOTA 4RUNNER — 116 complaints
- 2016 TOYOTA 4RUNNER — 100 complaints
- 2017 TOYOTA 4RUNNER — 46 complaints
- 2018 TOYOTA 4RUNNER — 74 complaints
- 2019 TOYOTA 4RUNNER — 81 complaints
- 2020 TOYOTA 4RUNNER (current)
- 2021 TOYOTA 4RUNNER — 51 complaints
- 2022 TOYOTA 4RUNNER — 52 complaints
- 2023 TOYOTA 4RUNNER — 40 complaints
- 2024 TOYOTA 4RUNNER — 11 complaints
- 2025 TOYOTA 4RUNNER — 39 complaints
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- TOYOTA COROLLA — 14,342 total complaints
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- TOYOTA SIENNA — 10,769 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA HIGHLANDER — 6,663 total complaints