2017 TOYOTA 4RUNNER — Problems, Recalls & Safety Data
4/5
Safety Rating
46
Owner Complaints
5
Recalls
11
Service Bulletins
0
Investigations
Overview of the 2017 TOYOTA 4RUNNER
The 2017 TOYOTA 4RUNNER has received a total of 46 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 5 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS, STRUCTURE:BODY:HOOD. 11 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Unknown Or Other (13 complaints), Service Brakes (9 complaints), and Electrical System (4 complaints).
Recalls for the 2017 TOYOTA 4RUNNER
NHTSA has recorded 5 recalls for the 2017 TOYOTA 4RUNNER, potentially affecting up to 3,803 vehicles.
Recall 18V753000 — EQUIPMENT:OTHER:LABELS
| 1,295 vehicles affected
Defect: Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota 4Runner vehicles that SET modified to be equipped with a TRD wheel package. The Gross Vehicle Weight Rating (GVWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)...
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: SET will notify owners and mail them corrected certification labels, free of charge. The recall began November 28, 2018. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET18A.
View full details →Recall 17V831000 — EQUIPMENT:OTHER:LABELS
| 649 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and...
Consequence: An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
Remedy: Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF...
View full details →Recall 17V763000 — STRUCTURE:BODY:HOOD
| 431 vehicles affected
Defect: Southeast Toyota Distributors, LLC (SET) is recalling certain 2015-2018 Toyota 4Runner vehicles equipped with an accessory Billet Grille Overlay installed by SET or provided by SET and installed by SET dealers. The U-nut that secures the overlay grille may fracture, allowing the Billet Grille Overlay to detach from the vehicle.
Consequence: If the Billet Grille Overlay detaches while driving, it can become a road hazard, increasing the risk of a crash.
Remedy: SET will notify owners, and dealers will replace the securing U-nuts with upgraded hardware, free of charge. The recall is expected to begin January 26, 2018. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is...
View full details →Recall 17V295000 — TIRES:TEMPORARY/EMERGENCY SPARE TIRE
| 409 vehicles affected
Defect: Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Consequence: A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
Remedy: Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall...
View full details →Recall 17V291000 — EQUIPMENT
| 1,019 vehicles affected
Defect: Gulf States Toyota, Inc (Gulf States) is recalling certain 2016-2017 4Runner vehicles equipped with the TFORCE accessory package. The fasteners for the aftermarket roof rack may have been improperly tightened.
Consequence: If the roof rack fasteners loosen, the roof rack may detach from the vehicle, increasing the risk of a crash.
Remedy: Gulf States will notify owners, and dealers will inspect and, as necessary, tighten the roof rack fasteners, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Gulf States' number for this...
View full details →Owner Complaints for the 2017 TOYOTA 4RUNNER
46 complaints have been filed with NHTSA for the 2017 TOYOTA 4RUNNER. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 13 | 0 | 1 | 0 | 0 |
| Service Brakes | 9 | 0 | 0 | 0 | 0 |
| Electrical System | 4 | 0 | 0 | 0 | 0 |
| Air Bags | 3 | 2 | 0 | 3 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 0 | 2 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagesdoorslatch | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 2 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I was driving on the highway with no one around me. Temperature was around 60 degrees at 7:15am. My sunroof glass shattered as if it was a gunshot and the glass was pointed outward. It terrified my special needs child and myself and took a while for her to calm down. I drove it home later and opened up the sunroof to shattered glass everywhere. I have looked online and it is a known defect. I have a dash cam as well.
2017 Toyota 4 runner SR5 While driving on the highway the vehicle stopped apparently the fuel pump stopped working and could not get going anymore. I had a mechanic come to the house with a PC and test it. He told me that’s a change that will need to take place in a garage. Luckily I was able to stop on the side and paid someone to bring car home
Throttle has a lag when depressing gas pedal (occasionally a dead petal symptom) research indicates a TSB T-SB-0166-10 exist that relates to this issue. Lack of Toyota dealer assistance with this issue when contacted (Toyota of Round Rock Texas 78664) This issues is a safety concern when operating vehicle due to lack of throttle response when accelerating into traffic. When issue occurs, vehicle "stalls" and creates a dangerous situation that eventually will result is an accident.
Throttle has a lag when depressing gas pedal (occasionally a dead petal symptom) research indicates a TSB T-SB-0166-10 exist that relates to this issue. Lack of Toyota dealer assistance with this issue when contacted (Toyota of Round Rock Texas 78664) This issues is a safety concern when operating vehicle due to lack of throttle response when accelerating into traffic. When issue occurs, vehicle "stalls" and creates a dangerous situation that eventually will result is an accident.
Front struts are leaking which are causing the vehicle to drive inconsistently. The struts should not have to be replaced this soon when the vehicle is being used on normal condition roads. After researching, it appears this is a manufacturer, Toyota, issue, that is known, and Toyota should be issuing a recall for replacement due to the number of incidences that are known on the 4-Runner.
Safety Rating for the 2017 TOYOTA 4RUNNER
The 2017 TOYOTA 4RUNNER received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2017 TOYOTA 4RUNNER
Toyota Motor Corporation has issued 11 technical service bulletins (TSBs) for the 2017 TOYOTA 4RUNNER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
T-SB-0070-19 Rev — WHEELS
TSB: Some 2015 ? 2023 model year TRD Pro Edition 4Runner vehicles may exhibit an abnormal noise when in Reverse with the wheels at or near full lock due to interference between the tire and bumper and/or fender liner. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0157-19 — EQUIPMENT
TSB: Some 2017 ? 2020 model year 4Runner vehicles equipped with JBL® audio may exhibit poor sound quality coming from the dash speakers or static/feedback heard by the incoming caller. Updated speakers are available to address this condition. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0012-19 — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TSB: Some 2016 ? 2019 model year 4Runner 4WD vehicles may exhibit a cyclical groaning or grinding noise from the front differential in 2WD that is not present during 4WD operation. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0025-18_Rev — EQUIPMENT
TSB: REVISION NOTICE November 08, 2018 Rev1: ? The Applicability section has been updated. Any previous printed versions of this bulletin should be discarded. Some customers may complain of the inability to use certain functions of the navigation/infotainment system while the vehicle is in motion. The following update modifies the...
SET-TSB-18-002 — WHEELS
Discusses best practices and proper equipment operation when addressing tire balance concerns on 4Runner models equipped with Southeast Toyota accessory tire and wheel packages.
SET-TSB-18-002 — TIRES
Discusses best practices and proper equipment operation when addressing tire balance concerns on 4Runner models equipped with Southeast Toyota accessory tire and wheel packages.
SET-TSB-17-004 — TIRES
4Runner models with Southeast Toyota Accessory 20in Gunner wheels may experience a condition which the tire contacts inner fender liner. This publication outlines the inner fender and bumper cover modification process.
SET-TSB-17-004 — WHEELS
SET ACCESSORY WHEEL BUMPER/FENDER INTERFERENCE
Servco Owner Let — EQUIPMENT ADAPTIVE/MOBILITY
Found that the TRD PRO emblem on the rear lift gate of the 17MY 4Runner TRD PRO model was inadvertently excluded.
T-SB-0176-16 — EQUIPMENT
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories (including interior light, clock, and radio reset). *...
Showing 10 of 11 technical service bulletins.
NHTSA Investigations for the 2017 TOYOTA 4RUNNER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA 4RUNNER
- 2012 TOYOTA 4RUNNER — 111 complaints
- 2013 TOYOTA 4RUNNER — 46 complaints
- 2014 TOYOTA 4RUNNER — 88 complaints
- 2015 TOYOTA 4RUNNER — 116 complaints
- 2016 TOYOTA 4RUNNER — 100 complaints
- 2017 TOYOTA 4RUNNER (current)
- 2018 TOYOTA 4RUNNER — 74 complaints
- 2019 TOYOTA 4RUNNER — 81 complaints
- 2020 TOYOTA 4RUNNER — 41 complaints
- 2021 TOYOTA 4RUNNER — 51 complaints
- 2022 TOYOTA 4RUNNER — 52 complaints
Other TOYOTA Models
- TOYOTA CAMRY — 23,209 total complaints
- TOYOTA PRIUS — 15,411 total complaints
- TOYOTA COROLLA — 14,342 total complaints
- TOYOTA RAV4 — 11,737 total complaints
- TOYOTA SIENNA — 10,769 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA HIGHLANDER — 6,663 total complaints