2019 TOYOTA 4RUNNER Visibilitywiper Problems

I WAS SITTING AT A STOPLIGHT AND THE WINDSHIELD CRACKED IN THE MIDDLE FRON THE BOTTOM UP NOTHING HIT IT JUST SITTING AT THE STOPLIGHT AND THE WINDSHIELD CRACKED

MY MODEL IS A TRD OFF ROAD 4RUNNER WITH THE "BOLD" PACKAGE WHICH INCLUDES A NON-FUNCTIONAL HOOD SCOOP. THE UNSAFE FACTOR IS THAT THE DESIGN OF THE HOOD SCOOP ALLOWS FOR BRIGHT SUNLIGHT TO BE REFLECTED DIRECTLY INTO THE DRIVER EYES, EFFECTIVELY BLINDING THE DRIVER. ALTHOUGH IT TAKES THE RIGHT COMBINATION OF DIRECTION OF TRAVEL, TIME OF DAY, ETC. THIS HAS OCCURRED THREE TIMES IN THE 5 MONTHS I HAVE OWNED THE VEHICLE. I HAVE PERSONALLY SOLVED THE ISSUE BY APPLYING A NON REFLECTIVE DECAL WHICH HAS ELIMINATED THE ISSUE. I ATTEMPTED TO BRING THIS TO THE ATTENTION OF TOYOTA CUSTOMER CARE WITH NEGATIVE RESULTS. I WOULD LIKE TO SEE THAT YOUR AGENCY SUGGEST TOYOTA APPLY A NON-REFLECTIVE DECAL AS PART OF THE MANUFACTURING PROCESS (AS THEY ALREADY DO ON THE TOYOTA TACOMA PICKUP).