2019 TESLA MODEL 3 Unknown Or Other Problems

73 NHTSA complaints on file

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All Unknown Or Other Complaints — Page 2

#11395813 |
THE REAR PASSENGER SIDE WINDOW SPONTANEOUSLY SHATTERED WHILE I WAS DRIVING TO WORK THIS MORNING. AFTER A QUICK GOOGLE SEARCH I FOUND THAT THIS SAME THING HAS HAPPENED TO MANY OTHER MODEL 3 OWNERS. I IMMEDIATELY DROVE TO THE NEAREST TESLA SERVICE CENTER AND WAS TREATED AS IF THE PROBLEM WAS MY FAULT AND AT FIRST THEY WERE NOT GOING TO COVER IT UNDER WARRANTY. I PROVIDED THEM WITH THE DASH CAM FOOTAGE OF THE WINDOW FALLING OUT OF THE VEHICLE INTO THE FREEWAY AND PROOF THAT THERE WERE NO OTHER VEHICLES AROUND ME WHEN THIS HAPPENED. THEY THEN AGREED TO COVER IT UNDER WARRANTY. BUT WHEN MY VEHICLE WAS DONE THEY THEN TRIED TO BLAME THE ISSUE ON THE FACT THAT MY WINDOWS WERE TINTED. IT WAS VERY DISAPPOINTING TO BE TREATED DISMISSIVELY AND FOR THEM TO NOT ACKNOWLEDGE AT ALL THAT THIS ISSUE MAY BE BIGGER THAN MY...
#11388791 |
WHEN WARMING THE CABIN, REAR VENTS WILL OFTEN BLOW VERY HOT AIR, SOMETIMES IN EXCESS OF 100F, COMPARED TO THE FRONT VENTS. EVEN DURING THE SUMMER WHEN THE FRONT IS BLOWING COLD AIR, THE REAR WILL STILL BLOW HOT AIR.
#11388792 |
THE HEAT IN THE FOOT WELL IS TOO HOT WHEN HVAC SYSTEM IS ON AUTO. FOOT WELL CAN GET AS HIGH AS 50 DEGREES CELSIUS WHICH IS NOT SAFE. THIS OCCURS DURING ALL DRIVING AND STATIONARY PARKING.
#11388392 | Crash
MY SON WAS DRIVING ON THE GOLDEN GATE BRIDGE WHEN THE AUTO PILOT APPLIED THE BRAKES. HE SAID A TRAFFIC CONE APPEARED ON THE SCREEN. THERE WAS NO TRAFFIC CONE OR ANY OTHER OBJECT IN THE ROAD. THIS ISSUE CAUSED AN ACCIDENT BEHIND HIM BECAUSE OF THE SUDDEN BRAKE APPLICATION. THIS ALSO HAPPENED TO ME WHILE DRIVING ON THE FREEWAY. I HAD THE CAR ON CRUISE CONTROL. ALL OF A SUDDEN THE BRAKES WERE AUTOMATICALLY APPLIED WITHOUT ANYTHING IN THE ROAD.
#11372879 |
1. PHANTOM BRAKING WHILE DRIVING ON AUTOPILOT: MOSTLY ON HIGHWAYS, WHEN DRIVING ON AUTOPILOT, THE CAR SUDDENLY APPLIES BRAKES FOR NO REASON AND NO OBSTACLE OR VEHICLE IN FRONT OF THE CAR. THIS MAY LEAD TO SOMEONE HITTING ME FROM BEHIND (REAR ENDING) AS THAT DRIVER WOULD NOT EXPECT MY CAR TO SLOW DOWN. 2. HOMELINK SYSTEM CLOSES GARAGE DOOR RANDOMLY: THE HOMELINK GIVES COMMAND TO GARAGE DOOR TO CLOSE WHEN IT IS NOT SUPPOSED TO. THERE WERE AN INCIDENT WHEN THE CAR WAS UNDER THE GARAGE DOOR AND ONE INCIDENT WHEN THE CAR WAS BACKING OUT. 3. LANE DEPARTURE ALERT: ON NEWLY MARKED ROAD, THE CAR DID NOT TAKE ANY ACTION WHEN THE LANE WAS CROSSED WITHOUT ENGAGING TURN SIGNAL. THE LANE DEPARTURE ALERT SYSTEM SHOULD HAVE BROUGHT THE CAR BACK IN LANE. TESLA'S RESPONSE IS THAT THE SYSTEMS ARE "BETA VERSIONS". I CAN UNDERSTAND A SYSTEM NOT WORKING...
#11366741 |
IN THEIR NEWLY RELEASED AUTONOMOUS DRIVING PACKAGE CALLED FULL SELF DRIVING, MY CAR IS ACTING VERY ERRATICALLY AND DOES NOT SEEM TO BE SAFE. SPECIFICALLY ON NARROW STREETS THE CAR WILL AUTOMATICALLY FOLD THE MIRRORS MEANING I CAN'T EVEN SAFELY MONITOR THE VEHICLE AS IT DRIVES. CAN YOU ADDRESS THIS WITH TESLA?
#11360315 |
THIS OCCURRED THIS PAST SATURDAY IN A NORDSTROM RACK PARKING LOT IN DALLAS. MY REASON FOR BEING AT THIS SHOPPING CENTER WAS TO DO A QUICK RETURN AT NORDSTROM'S RACK. I OPENED THE BACK DOOR OF MY TESLA AND GRABBED MY RETURN. I WALKED AWAY FROM MY CAR, BELIEVING THAT THE SMART LOCKING SYSTEM WOULD SECURE THE CONTENTS OF THE CAR AND THE VEHICLE ITSELF. I WAS IN THE STORE FOR APPROXIMATELY FIFTEEN MINUTES. WHEN I RETURNED TO MY CAR AND OPENED THE BACK PASSENGER DOOR TO PUT IN THE EMPTY NORDSTROM'S BAG, THERE WAS A MAN HIDING IN MY BACK SEAT, UNDER MY DOG'S BLANKET. HE WAS WEARING BLACK GLOVES AND WAS HOLDING MY TESLA CHARGER IN HIS HANDS. I SCREAMED AND TWO YOUNG GIRLS CAME OVER TO TRY TO HELP. WE BACKED AWAY FROM THE VEHICLE. THE MAN THEN CRAWLED INTO MY TRUNK FROM THE BACK SEAT, POPPED...
#11319735 |
IMMEDIATELY PRIOR TO DOWNGRADE MY TESLA MODEL 3 CONFIGURATION FROM STANDARD PLUS (240 MAX CHARGE LIMIT) TO STANDARD CONFIGURATION (220 MAX CHARGE LIMIT), I COULD CHARGE TO 239 CHARGE LIMIT. AT THE DOWNGRADE, IN CONJUNCTION WITH A SOFTWARE UPDATE, AFTER THE SYNCHRONIZATION/CALIBRATION PERIOD TOOK PLACE, MY NEW CONFIGURATION OF STANDARD HAD A CHARGE LIMIT OF ONLY 207/208 AT 100% CHARGE, WHICH IS AN IMMEDIATE LOSS OF CHARGING LIMIT OF 31+. THIS IS A 50% GREATER DROP IN CHARGE LIMIT THAN WAS AGREED. THE CHARGE LIMITATION WAS SUPPOSED TO BE ONLY A 20 MILES DROP, BUT IT ENDED UP BEING 31+ DROP IN CHARGING LIMIT. MY BATTERY IS AND HAS ALWAYS BEEN IN GOOD HEALTH. THE METHOD OF REDUCTION IN CHARGE LIMITATION WAS ORIGINALLY COMMUNICATED TO BE A SIMPLE SOFTWARE LIMIT. HOWEVER, I WAS LATER TOLD THAT THE LIMIT IN CHARGE LEVEL WAS ACHIEVED BY ACTUALLY TURNING OFF CELLS WITHIN THE...
#11317593 |
THIS WAS NOT AN EVENT, BUT A FEATURE THAT COULD RESULT IN INJURY OR DEATH. I AM VERY CONCERNED THAT THE PASSENGER DOORS DO NOT HAVE MECHANICAL RELEASE LEVERS SHOULD THE CAR LOOSE POWER. THAT MEANS I COULD BE TRAPPED IN THE CAR IF I AM IN THE BACK SEAT. I AM 65, AND CLIMBING OVER THE SEAT WOULD BE DIFFICULT FOR ME. THE OWNER'S MANUAL SAYS I CAN CRAWL THROUGH THE TRUNK WHICH HAS A MANUAL RELEASE, BUT THAT IS EVEN HARDER. I PRACTICED IT WITH THE TRUNK EMPTY, AND IT WAS VERY DIFFICULT. WITH LUGGAGE IN THE TRUNK IT COULD BE IMPOSSIBLE. WE OFTEN CARRY PEOPLE IN THEIR 80'S IN THE BACK SEATS AS WELL, AND EXPLAINING THESE EMERGENCY PROCEDURES IS QUITE ANXIETY-PROVOKING. I MYSELF HAVE CLAUSTROPHOBIA. I HAVE DISCUSSED THIS WITH A TESLA REPRESENTATIVE, WHO IS GOING TO PUT IT THROUGH AS A SUGGESTION. I ASKED TO...
#11312242 |
THE VEHICLE DEVELOPS MOLDY SMELL AFTER A SHORT PERIOD OF TIME THAT IS A POTENTIAL HEALTH HAZARD DUE TO BACTERIA GROWTH. THE SMELL IS DUE TO THE ACCUMULATION OF WATER ON THE EVAPORATOR AND IS A MECHANICAL DESIGN ISSUE THAT IMPACTS MOST TESLA 3 CARS.
#11311865 | Crash
WHILE ATTEMPTING TO PARK IN A SCHOOL PARKING LOT, THE VEHICLE ACCELERATED UNINTENTIONALLY STRIKING ANOTHER PARKED VEHICLE AND A SIGN POLE IN FRONT OF THE PARKING SPACE THEN COMING TO A STOP ON TOP OF A BOULDER. THE PRIVATE SECURITY PATROL AT THE SCHOOL FILED AN INCIDENT REPORT WITH ALL DETAILS.
#11310147 |
MY TESLA MODEL 3 KEEPS UNINTENTIONALLY AND ERRATICALLY BRAKING WHILE IN MOTION USING THE AUTOPILOT OR CRUISE CONTROL ON THE HIGHWAY. I HAVE MULTIPLE DATES AND TIMES OF THIS INCIDENT HAPPENING. THIS IS KNOWN AS "PHANTOM BRAKING" A FALSE POSITIVE THAT THE AUTOPILOT SYSTEM ENGAGES IN.THIS HAPPENS AT RANDOM AREAS AND TIME (DAY OR EVENING) ON THE FREEWAY. I HAVE CONTACTED TESLA SERVICE AND THEY HAVE GIVEN ME THE COLD SHOULDER AND STATED THERE IS NO FIX FOR THIS.
#11302656 | Crash 1 Death
THE DRIVER WAS INVOLVED IN A FATAL ACCIDENT IN WHICH THE AUTO-PILOT AND/OR LANE-ASSIST FEATURES FAILED, CAUSING THE VEHICLE TO TRAVEL OUT OF ITS LANE AND INTO ONCOMING TRAFFIC WHILE TRAVELING WEST ON OSCEOLA POLK LINE ROAD EAST OF SULLIVAN ROAD IN FLORIDA. THE TESLA THEN COLLIDED WITH A VEHICLE IN ONCOMING TRAFFIC, KILLING THE DRIVER OF THE TESLA. FLORIDA HIGHWAY PATROL AND OSCEOLA COUNTY FIRERESCUE INVESTIGATED.
#11300383 | Crash
CAR TURNING AND PULL UP TO THE GARAGE DRIVE WAY, IT SUDDENLY UNINTENDED ACCELERATE AND CRASH INTO THE GARAGE GATE. (VIDEOS AVAILABLE)
#11292014 | Crash
I AM VERY DISAPPOINTED AND SHOCKED FROM WHAT HAPPENED LAST DECEMBER 10, 2019 (TUESDAY). AT AROUND 5:50 AM, I AM SLOWLY DRIVING AT THE PARKING LOT OF MY OFFICE AT STRYKER CORPORATION IN SAN JOSE, CA. I AM SLOWLY PARKING MY CAR AND THEN THERE'S A SUDDEN UNINTENDED ACCELERATION ON MY CAR WHICH I CANNOT EVEN CONTROL OR STOP. THE ACCELERATION SPEEDS UP AUTOMATICALLY ON ITS OWN EVEN IF I'M STEPPING ON THE BRAKE. DUE TO THE SPEED UP ON THE ACCELERATION, THE CAR WENT OVER THE CURB WITH SO MUCH SPEED AND MOVED TOWARDS THE TENT WHICH IS THE SMOKING AREA IN OUR WORK. THE WINDSHIELD OF MY CAR BROKE WHEN IT HIT THE TENT AND THE CAR STILL MOVED TO THE OTHER SIDE OF THE ISLAND. LUCKILY, MY CAR LANDED ON A BUCKET OF CEMENT WHICH HELPED MY CAR TO STOP. IT WAS REALLY A TERRIFYING INCIDENT WHICH...
#11279755 |
I WAS PARKING IN MY DRIVE WAY. I THOUGHT I PLACED THE CAR IN PARK . MY FOOT WAS ON THE BRAKE. SO I OPENED THE DRIVER DOOR. WHEN I TOOK MY FOOT OFF BRAKE THE CAR LUNGED FORWARD.THE DOOR WAS OPENED AND I HAD BOTH FEET OUTSIDE THE DOOR. I TRIED TO PUSH THE PARK BUTTON . THE CAR WENT INTO REVERSE. THIS CAUSED THE DRIVER DOOR TO IMPACT THE BUILDING AND DAMADGE THE DOOR.
#11278152 | Crash
I TURNED INTO A PERPENDICULAR PARKING SPACE IN A HOME DEPOT PARKING LOT. I LET UP ON THE ACCELERATOR AS THE CAR INCHED CLOSER TO THE CURB. AS I BEGAN TO PRESS THE BRAKE TO BRING THE CAR TO A COMPLETE STOP, THE CAR SUDDENLY LURCHED FORWARD, JUMPED THE CURB, CROSSED THE GRASS MEDIAN AND COME TO REST ON THE HOOD OF ANOTHER CAR. I KNOW MY FOOT WAS ON THE BRAKE AT THE TIME AND CONTEND THAT THE INCIDENT WAS DUE TO A VEHICLE MALFUNCTION.
#11267131 | Crash
MY WIFE WAS TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP AND HIT OUR INNER GARAGE WALL. IT THEN REVERSED BACK AND HIT THE WALL A SECOND TIME. THEN IT AUTOMATICALLY REVERSED AND PARKED ON THE NEIGHBOR'S DRIVEWAY. BOTH THE STERLING AIR BAG AND AIRBAG NEAR THE FEET DEPLOYED. THE CAR'S FRONT WAS SMASHED. OUR GARAGE WALL AND DOOR ARE ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.
#11266187 |
I JUST BOUGHT THE NEW TESLA MODEL 3 LAST WEEK FOR LONG RUN BATTERY BUT IT'S NOT GIVING ME FULL RANG OF MILES AND DROPPING CRAZY AMOUNT OF BATTERY . THE WAY TESLA IS TELLING THE PEOPLE ABOUT MILEAGE , IT'S NOT WORKING THAT WAY , I HAVE LONG RANG MILEAGE AND IT'S SUPPOSED TO GIVE 310 MILEAGE AFTER FULL CHARGE AND THAT'S ONLY REASON I BOUGHT THIS CAR BECAUSE EVERY DAY I'M DRIVING AROUND 200 TO 270 MILEAGE . BUT TRUE IS IT NOT GIVING ME THAT MILEAGE AT ALL AND JUST GIVING ME ONLY 230TO 250 ALL TOGETHER AFTER MY FULL CHARGE WHOLE NIGHT , AND SO I HAVE TO STOP BY SOMEWHERE EVERY DAY TO CHARGE MY CAR TO GO HOME WITH ENOUGH MILEAGE . FOR ME IT'S DOESN'T NOT MAKE ANY SENSE AT ALL SINCE YOU ARE BUYING LONG RANGE DISTANCE CAR AND YOU ARE NOT...
#11245632 |
FRONT TRUNK UNLATCHED WHILE DRIVING. MADE A LEFT TURN AT AN INTERSECTION AND RECEIVED A WARNING MESSAGE SAYING THE TRUNK IS UNLATCHED. GOT OUT AND CHECKED, THE PRIMARY LATCH IS UNLATCHED AND THE SECONDARY LATCH IS ENGAGED.
#11206931 | Crash
I WAS STOPPED AT A RED LIGHT, SECOND IN LINE. MY CAR LUNGED BACKWARDS HITTING THE CAR BEHIND ME. I HAD DONE NOTHING TO MOVE THE VEHICLE. THERE WAS SLIGHT DAMAGE TO MY REAR END AND THEIR FRONT END. MY NECK DID WHIPLASH. THERE WAS AN INFANT IN THE BACKSEAT WHO WAS INJURED IN THE OTHER CAR. THE DRIVER OF THE OTHER CAR WAS NOT INJURED. PLEASE CALL ME (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
#11205764 | Fire
HI, ACCORDING TO THE FOLLOWING ARTICLE: HTTPS://WWW.BUSINESSINSIDER.COM/TESLA-MODEL-S-CATCHES-FIRE-IN-SAN-FRANCISCO-GARAGE-2019-5 TESLA CEO ELON MUSK HAS SAID THE COMPANY'S VEHICLES ARE LESS LIKELY TO CATCH FIRE THAN GAS-POWERED ONES, BUT DATA FROM THE NATIONAL FIRE PROTECTION ASSOCIATION SUGGESTS THE OPPOSITE.[XXX] HAS MADE A FRAUDULENT CLAIM. HE HAS COMMITTED A CRIME. WHAT IS NHTSA GOING TO DO ABOUT THIS SERIOUS ISSUE? I BELIEVE NHTSA HAS A FIDUCIARY OBLIGATION TO THE WORLD TO HANDLE THIS SITUATION IN A RIGHT WAY. I BELIEVE IMMEDIATE ACTION IS NEEDED, INCLUDING REQUIRING TESLA INC. TO DO A RECALL IF WARRANTED. I HOPE NHTSA WOULD DO THE RIGHT THING. I BELIEVE TIME IS OF THE ESSENCE. I HOPE TO HEAR FROM YOU GUYS. THANKS. ALSO, PLEASE CONSIDER THE FOLLOWING TWO CONCERNING ARTICLES AND VIDEOS AS WELL: 1)HTTPS://KTLA.COM/2019/04/22/VIDEO-APPEARS-TO-SHOW-TESLA-EXPLODING-IN-SHANGHAI-PARKING-LOT-PROMPTING-INVESTIGATION/TESLA IS INVESTIGATING WHY A MODEL S APPEARED TO EXPLODE IN A SHANGHAI PARKING GARAGE 2)HTTPS://ABC7NEWS.COM/5283936/ TESLA MODEL S CATCHES FIRE IN SAN FRANCISCO GARAGE...
#11202630 |
THREE TIMES WHEN DRIVING THE TESLA THE SCREEN STARTS FLASHING, THEN EITHER GOES BLACK OR FREEZES. THE TESLA'S SCREEN IS FOR NAVIGATION AND DRIVING SETTINGS. IT'S VERY SCARY TO DRIVE WITH A FROZEN SCREEN BECAUSE THE CAMERAS DON'T WORK: AND THE INTERACTION WITH THE FUNCTIONING OF THE CAR IS UNKNOWN. WHEN I ASKED TESLA FOR A SERVICE REQUEST TO FIX IT, THEY SAID FIRMWARE WILL BE PUSHED TO THE CAR WHEN IT WAS DEVELOPED BUT GAVE NO TIMETABLE. THEY CANCELED MY SERVICE REQUEST. OTHER PEOPLE WITH MODEL 3S I KNOW DO NOT HAVE THIS PROBLEM WITH THEIR CARS.

Other 2019 TESLA MODEL 3 Problem Areas

Forward Collision Avoidance Adaptive Cruise Control 122 complaints Electrical System 82 complaints Forward Collision Avoidance Automatic Emergency Braking 75 complaints Suspension 73 complaints Air Bags 70 complaints Vehicle Speed Control 69 complaints Lane Departure Assist 58 complaints Service Brakes 58 complaints Steering 51 complaints Seat Belts 45 complaints Seats 38 complaints Visibilitywiper 24 complaints Forward Collision Avoidance Warnings 22 complaints Structurebody 19 complaints Lane Departure Warning 17 complaints Back Over Prevention 11 complaints Power Train 10 complaints Visibility 10 complaints Fuelpropulsion System 8 complaints Lane Departure Blind Spot Detection 8 complaints Exterior Lighting 6 complaints Back Over Prevention Sensing System Camera 5 complaints Electronic Stability Control Esc 4 complaints Forward Collision Avoidance 4 complaints Wheels 4 complaints Tires 3 complaints Electrical Systemadasautonomousself Driving 2 complaints Electrical Systemadasautonomousself Drivingsoftware 2 complaints Engine 2 complaints Lane Departure 2 complaints Air Bagssrs Malfunction Warning Lamplight 1 complaint Back Over Prevention Rearview System Braking 1 complaint Back Over Prevention Warnings 1 complaint Carry Handle Shell Base 1 complaint Chest Clip Buckle Harness 1 complaint Electrical Systemwiring Rear Compartmenttrunk 1 complaint Equipment Adaptivemobilityvehicle Controlsspeed Control 1 complaint Firerelated 1 complaint Lane Departure Lane Keep Steering Assist 1 complaint Latcheslockslinkages 1 complaint Service Brakes Hydraulic 1 complaint Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings 1 complaint Service Brakes Hydraulicpower Assist 1 complaint Suspensionfrontcontrol Arm 1 complaint Tiressidewall 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint
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