NHTSA Complaint #11310147 — 2019 TESLA MODEL 3

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11310147
Vehicle	2019 TESLA MODEL 3
Component	VEHICLE SPEED CONTROL
Date of Incident	February 19, 2020
Date Filed	February 19, 2020
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY TESLA MODEL 3 KEEPS UNINTENTIONALLY AND ERRATICALLY BRAKING WHILE IN MOTION USING THE AUTOPILOT OR CRUISE CONTROL ON THE HIGHWAY. I HAVE MULTIPLE DATES AND TIMES OF THIS INCIDENT HAPPENING. THIS IS KNOWN AS "PHANTOM BRAKING" A FALSE POSITIVE THAT THE AUTOPILOT SYSTEM ENGAGES IN.THIS HAPPENS AT RANDOM AREAS AND TIME (DAY OR EVENING) ON THE FREEWAY. I HAVE CONTACTED TESLA SERVICE AND THEY HAVE GIVEN ME THE COLD SHOULDER AND STATED THERE IS NO FIX FOR THIS.

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