2011 SUBARU OUTBACK Power Train Problems

MY CAR STALLS REGULARLY WHEN BRAKING QUICKLY, LIKE WHEN SOMEONE STOPS SUDDENLY IN FRONT OF ME. IT ALSO STALLS WHILE APPLYING THE BRAKE TO STOP AT A LIGHT ON A HILL. THIS FAULT HAS PLACED ME IN SEVERAL HAZARDOUS SITUATIONS, INCLUDING STALLING ON RAILROAD TRACKS, AND IN BUSY INTERSECTIONS. WHEN I FIRST COMPLAINED ABOUT IT TWO YEARS AGO, SUBARU TOLD ME THAT IT WAS AN OXYGEN/FUEL MIXTURE ISSUE AND WANTED TO CHARGE ME $1200 TO FIX IT. BUT WHEN I SEARCHED ON LINE, OTHER SUBARU OWNERS WERE COMPLAINING OF THE SAME ISSUE AND THE OXYGEN/FUEL FIX DIDN'T WORK FOR THEM AFTER SPENDING ALL THE MONEY TO FIX IT. AFTER LIVING WITH THIS FAULT FOR NEARLY TWO YEARS, I WENT TO ANOTHER REPAIR SHOP WHO TOLD ME ABOUT THIS TSB: DATE: 01/06/14 REVISED: 05/07/14 APPLICABILITY: 2010-12 MY LEGACY AND OUTBACK MODELS EQUIPPED WITH CVT TRANSMISSION SUBJECT: DESIGN CHANGE TO LOCK-UP TYPE...

I HAVE EXPERIENCED A DRIVER SAFETY CONCERN THAT CAN EASILY CAUSE A COLLISION TO OCCUR. WHEN COMING TO A STOP THE AUTOMATIC TRANSMISSION DOES NOT GO TO NEUTRAL AND THE ENGINE HALTS. I HAVE TO RESTART THE CAR. THIS IS DANGEROUS AS IT MAY CAUSE A REAR END COLLISION AND HAS ALMOST DONE SO ON NUMEROUS OCCASIONS. THIS IS RELATED TO BULLETIN NUMBER 16-90-13R THAT HAS ALREADY BEEN OPENED WITH SUBARU ON 01/06/2014. THE REMEDY IS TO REPLACE TORQUE CONVERTER THRUST WASHER FROM A SOLID BUSHING-TYPE TO A NEEDLE BEARING TYPE. I STRONGLY BELIEVE THIS SHOULD BE A RECALL ISSUE AND NOT BE PASSED ONTO TO THE CUSTOMER. THIS CAN EASILY ESCALATE TO A CLASS ACTION LAW SUIT IF A SERIOUS COLLISION WERE TO HAPPEN. HERE IS THE COMPLAINT PRESENTED TO SUBARU BULLETIN NUMBER 16-90-13R; DATE: 01/06/14 REVISED: 05/07/14 APPLICABILITY: 2010-12 MY LEGACY AND OUTBACK MODELS EQUIPPED WITH CVT TRANSMISSION...

OUR 2011 OUTBACK WOULD STUTTER AT A STOP, SUBARU SAID THIS WAS THE WAY IT WAS DESIGNED TO CONSERVE FUEL. THE VEHICLE NOW STALLS, ALWAYS STARTS BACK UP BUT THIS IS NOT COMFORTING ESPECIALLY WHEN MY WIFE IS DRIVING BY HERSELF. THIS BEGAN SOMETIME IN JANUARY 2017 SUBARU TECH SAID NEED TO REPLACE THE ENTIRE TRANSMISSION AT A COST OF $11,000. THAT'S CRAZY. WAS REFERRED BY A FRIEND TO A TRANSMISSION SHOP IN BAYTOWN, SAYS IT IS THE TORQUE CONVERTER AND CAN EITHER BE REBUILT OR REPLACED. I TOOK IT IN YESTERDAY AND HOPEFULLY WILL PICK IT UP FRIDAY. I HAVE MADE SEVERAL TRIPS TO THE SUBARU DEALER AND CALLED THE HEADQUARTERS. I AM NOT PLEASED WITH MY FIRST SUBARU. SHOULD HAVE STAYED WITH A TOYOTA WHICH I HAVE HAD GREAT SUCCESS WITH. OUR FAMILY OF 4 HAD 4 CAMRY'S AND GOT A COMBINED TOTAL OF OVER 1,200,000 MILES ON...

CAR TRANSMISSION SHUDDERS ON DECELERATION; OCCASIONALLY KILLING THE ENGINE ALTOGETHER. FEELS LIKE CLUTCHING MECHANISM WITHIN THE AUTOMATIC TRANSMISSION IS NOT FUNCTIONING PROPERLY. DEALER PRESCRIBED A NEW TRANSMISSION. SUBSEQUENTLY I RESEARCHED MULTIPLE INSTANCES OF SIMILAR SITUATION/SYMPTOMS IN SAME MODEL YEAR, BUT MY VIN WAS EXCLUDED FROM THE NHTSA SAFETY RECALL TSB NO. 16-101-16. THIS SITUATION IS TOO COINCIDENTAL; THE RECALL NEEDS TO BE EXPANDED.

CAR STALLS AT HARD STOPS AND SHUDDERS ON HIGHWAY AT SPEEDS 45-55

2011 SUBARU OUTBACK WORN TORQUE CONVERTER THRUST WASHER TECH SERVICES BULLETIN #16-90-13R. ENGINE SHUDDERS AND STALLS ON QUICK STOPS LIKE AT STOP LIGHT OR AT STOP AT TOP OF AN INCLINE LIKE EXITING A PARKING GARAGE. ISSUE WAS DIAGNOSED AT MY AUTHORIZED SUBARU SERVICES DEPT YESTERDAY THAT IT WAS TORQUE CONVERTER AND I'D BE RESPONSIBLE FOR REPAIR COST. SERVICE TECH AND SERVICE DEPT MANAGER CONFIRMED THAT THEY DID AGREE WITH MY INPUT WHEN PRESENTING THE CAR. I WAS THE ONE WHO DIAGNOSED THE PROBLEM -- WHICH THEY CONFIRMED. BULLETIN STATES THE AVAILABILITY OF A COUNTERMEASURE TORQUE CONVERTER ASSEMBLY THRUST WASHER CHANGED FROM SOLID BRUSHING TYPE TO NEEDLE BEARING TYPE. I HAVE READ EXTENSIVE COMPLAINTS FROM OTHER OWNERS EXPERIENCING THIS PROBLEM. THIS IS A VERY SERIOUS ISSUE THAT IF NOT RESOLVED CAN RESULT IN INJURY OR DEATH. I WAS ALMOST IN AN ACCIDENT BECAUSE OF THIS DEFECT LAST WEEK. SUBARU ACKNOWLEDGES...

MULTIPLE TRANSMISSION SOLENOIDS HAVE FAILED AND THE TRANSMISSION VALVE BODY NEEDS TO BE REPLACED ON THIS VEHICLE WITH A CVT TRANSMISSION WITH 80,000 MILES.

WHEN COMING TO A COMPLETE STOP, VEHICLE WILL RUN ROUGH AND/OR STALL JUST BEFORE COMING TO A COMPLETE STOP. THIS IS WELL DOCUMENTED ON SUBARU WEB FORUMS. SUBARU NEEDS TO CREAT A RECALL. PER SUBARU DEALER DIAGNOSTIC IT IS A BAD TORQUE CONVERTER, PER BULLETIN # 16-90-13R.

THE CAR SHUDDERS AND DIES WHILE IN THE PROCESS OF COMING TO A HARD STOP. YOU HAVE TO PUT THE CAR IN NEUTRAL OR PARK TO START IT AGAIN. THIS HAS HAPPENED MULTIPLE TIMES, ONCE IN AN INTERSECTION. VERY DANGEROUS! THERE IS A TSB (16-90-13R) OUT ON THIS PROBLEM (FAILED THRUST WASHER). THIS SHOULD BE A RECALL! SUBARU WANTS OVER $1800 TO REPLACE THE FAILED PART. MY CAR HAS 93,000 MILES ON IT. SEEMS TO BE HAPPENING ON OUTBACKS STARTING AROUND 80,000 MILES. ...UPDATED 04/27/17 *BF

MY COMPLAINT IS THAT THE CAR STALLS WHEN YOU STOP QUICK. IT ACTS LIKE YOU ARE STOPING AND NOT STEPPING ON THE CLUTCH. BUT THE TRANSMISSION IS A CVT. IT STARTED IN DECEMBER 2016. 102K MILES. DEALER IS SAYING I NEED A NEW TORQUE CONVERTER.

TORQUE CONVERTER JUDDER. RECOMMENDED TORQUE CONVERTER REPLACEMENT AFTER THE BACK UP DUTY SOLENOID MALFUNCTION. CAR WAS TOWED TO DEALER AFTER THE AT OIL TEMP LIGHT AS FLASHING WHILE DRIVING. DEALER SAID TO NOT DRIVE IT AND HAVE IT TOWED. CODE P2764 WAS RETRIEVED AND SOLENOID WAS REPLACED. AFTER TEST DRIVING DURING THE INSPECTION, TECHNICIAN FELT SHUTTERING AT 40MPH AND RECOMMENDED REPLACING CONSISTENT WITH TSB 16-90-13R. *TR

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO THE REVERSE POSITION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. ...UPDATED 03/08/17 *BF *CN

CAR IS STALLING WHEN IN MOTION, AND COMING TO A STOP WITHOUT STEADY BRAKE PRESSURE. IT SHUTTERS THEN STALLS. IT HAS HAPPENED AT LEAST 6 TIMES SINCE FALL 2016. "NHTSA ID NUMBER: 10080367- AVAILABILITY OF COUNTERMEASURE TORQUE CONVERTER ASSEMBLY" -DOESN'T SOLVE PROBLEM FOR CONSUMERS. LACK OF RECALL/ACTION ON A 2011 MODEL IS ALARMING! DOES THIS MALFUNCTION NEED TO HARM/KILL VICTIMS BEFORE ACTION IS TAKEN?

VEHICLE STALLS AFTER SUDDEN STOP REQUIRING IT TO BE RESTARTED . I WAS TOLD BY SUBARU SALES THERE IS A TSB # 16-90-13 R (1/6/14 ISSUED). THIS RELATES TO THE TRANSMISSION ( CVT) LOOKING UP AFTER A SUDDEN STOP DUE TO A THRUST WASHER INSIDE THE TORQUE CONVERTER. THIS IS A DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY WITH A FULL RECALL.

TORQUE CONVERTER ASSEMBLY. CAR IS STALLING WHEN COMING TO A STOP AT A STOP SIGN, OR AT STOP LIGHT OR EVEN WHEN GOING TO A STOP THROUGH A WORK ZONE. IT SHUTTERS THEN STALLS. FEELS LIKE A MANUAL TRANSMISSION WHEN A CLUTCH IS NOT FULLY PRESSED. IT HAS HAPPENED 5 TIMES SINCE THE END OF NOVEMBER 2016

I OWN A 2011 SUBARU OUTBACK WITH 93,000 MILES. THE CAR STALLED OUT AT RED LIGHTS IN THE CITY. ALSO, IT STALLED WHEN I WAS ON A HILL AND CAME TO A STOP. I WAS FORTUNATE TO RESTART ENGINE AND GET OUT OF THE WAY OF TRAFFIC. I TOOK IT TO THE DEALER AND THEY SAID I NEEDED A TORQUE CONVERTER COSTING $1,200. AFTER READING THE MANY COMPLAINTS FROM OTHER OWNERS IT IS A DANGEROUS SITUATION. WHY HASN'T SUBARU RECALLED THE TORQUE CONVERTERS?

THE VEHICLE WILL STALL OUT WHEN THE BRAKES ARE PRESSED ABRUPTLY AND THE SPEED SUDDENLY DECREASES. THIS IS EXTREMELY UNSAFE. ESPECIALLY FOR MY PREGNANT WIFE TO BE DRIVING. WE BOUGHT A SUBARU BECAUSE WE THOUGHT THEY WERE BUILT RIGHT AND SAFE. WE WERE WRONG. *TR

VEHICLE STALLED WHEN APPROACHING A STOP. THIS HAPPENED TWICE. THIS IS AN AUTOMATIC AND SHOULD NOT BE HAPPENING. I HAD TO PUT THE CAR IN TO NEUTRAL/PARK AND RESTART IT AT AN INTERSECTION WHERE THERE'S A FIREHOUSE. I'VE BEEN TOLD THE TORQUE CONVERTER NEEDS TO BE REPLACED AND THERE IS ALREADY A TSB ON THE BAD DESIGN OF THIS PART AND THAT IT NEEDS TO BE REPLACED. AT THIS POINT, I BELIEVE IT SHOULD BE RECALLED AS IT'S HAPPENING MORE OFTEN THAN NOT TO THIS PARTICULAR TRANSMISSION. THIS IS VERY DANGEROUS.

ENGINE RANDOMLY STALLS WHEN COMING TO A COMPLETE STOP. WE ARE ALWAYS CONCERNED ABOUT THE SAFETY OF OUR CHILDREN WHEN THIS HAPPENS IN HIGH TRAFFIC AREAS/TIMES. OUR SUBARU SERVICE ADVISOR HAS ACKNOWLEDGED THAT IT IS DUE TO A POOR DESIGN ISSUE "TSB 16-90-13R" WHICH REQUIRES THE REPLACEMENT OF THE TORQUE CONVERTER.

BEGAN NOTICING VEHICLE SHUDDERING AND QUITTING OR ALMOST QUITTING WHEN COMING TO A STOP. HAS CONTINUED TO DO THIS FOR MONTHS NOW AND SEEMS TO BE GETTING WORSE. TOOK IT TO DEALER AND IT WAS DIAGNOSED AT TORQUE CONVERTER STICKING AFTER SEVERAL TESTS. REFERENCED TO SUBARU TSB NO. 16-101-16. DANGEROUS DESIGN FLAW AS IT CAN LEAVE YOU WITHOUT POWER AFTER COMING TO AN ABRUPT STOP SUCH AS BRAKING TO AVOID HITTING A STOPPED VEHICLE LEAVING YOU UNABLE TO MOVE AWAY FROM OTHER CARS WITHOUT RESTARTING VEHICLE. MY VEHICLE IS IN EXCELLENT CONDITION ASIDE FROM THIS ISSUE BUT IS OUT OF POWERTRAIN WARRANTY AND THE COST TO REPAIR ARE PROHIBITIVE. REQUEST TO ISSUE RECALL FOR SAFETY ISSUES PRIMARILY AND TO NOT ULTIMATELY CAUSE DAMAGE TO TRANSMISSION IN THE LONG TERM.

STALLS WHEN STOPPING OR IDLING. STOPS IN INTERSECTIONS AND COMING TO STOPS.

SUBARU HAS A KNOWN TECHNICAL SERVICE BULLETIN 16-90-13R THAT IDENTIFIES AN ISSUE THE THE TORQUE CONVERTER THAT IS CAUSING SUBARU VEHICLES TO STALL WHEN BREAKING. THIS IS A SAFETY ISSUE THAT MUST BE FIXED IN ORDER TO AVOID ACCIDENTS WHILE DRIVING. DESPITE BEING A KNOWN SAFETY ISSUE, SUBARU HAS NOT ISSUED A RECALL. RATHER SUBARU OWNERS ARE LEFT TO PAY THE $1500 COST OF CORRECTING THE TORQUE CONVERTER ISSUE. MY 2011 SUBARU OUTBACK IS STALLING OUT WHEN BRAKING AT INTERSECTIONS AND PAR.

ENGINE STALLED AT LOW RPMS. SIMILAR TO MANUAL TRANSMISSION WITHOUT ENGAGING CLUTCH. OCCURRED WHEN APPROACHING STOP AT INTERSECTIONS OR SLOWING FOR HEAVY TRAFFIC.

VEHICLE UNEXPECTEDLY STALLS WHEN COMING TO RAPID STOP SUCH AS AT A TRAFFIC LIGHT RESULTING IN A HAZARDOUS SITUATION.

MY 2011 OUTBACK HAS RECENTLY STARTED STALLING OUT AT STOP SIGNS. IT WILL STALL 5 TIMES IN 2 MILES. IT STARTS RIGHT BACK UP BUT WILL STALL AGAIN AT THE NEXT LIGHT OR STOP SIGN (LOCAL STREETS). APPARENTLY SUBARU HAS A SERVICE BULLETIN 16-90-13R THAT INDICATES THIS PROBLEM IS A POOR DESIGN OF THE TORQUE CONVERTER. I'VE READ MANY SIMILAR ACCOUNTS ON LINE. SUBARU SHOULD ISSUE A RECALL. IT'S AN EXPENSE REPAIR AND A SAFETY HAZARD.

WHILE DRIVING, IF YOU HAVE TO STOP QUICKLY AND STEP ON THE BRAKES HARD THE CAR ENGINE STALLS. THIS PUTS THE CAR IN JEOPARDY OF BEING HIT FROM BEHIND AND INJURY TO THE PASSENGERS. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST COUPLE OF MONTHS AT VARIOUS SPEEDS - BOTH LOW SPEED AND HIGHWAY SPEED.

CAR STALLS TO COMPLETE STOP MOTOR STOPS AND CAR IS DEAD LEAVING MY WIFE AND 3 YEAR OLD IN THE MIDDLE OF AN INTERSECTION FOR CARS TO NEARLY HIT TILL SHE PUTS IT IN PARK TO RESTART CAR I HAVE READ, IT IS THE TORK CONVERTER IT NEEDS TO BE RECALLED AS A SAFETY CONCERN !!!!!

VEHICLE INTERMITTENTLY SHUDDERS AND STALLS WHEN COMING TO FULL STOP, REQUIRING SHIFT TO PARK OR NEUTRAL TO RESTART. FREQUENCY OF OCCURRENCE IS RAPIDLY INCREASING. DEALER CITED SERVICE BULLETIN 16-90-13R AND REPLACEMENT OF THE TORQUE CONVERTER IS NECESSARY TO CORRECT THE PROBLEM.

VEHICLE STALLED ON INCLINES WHEN BRAKES WERE APPLIED CREATING A VERY DANGERS SITUATION. DEALER SIGHTED SERVICE BULLETIN 16-90-13R FOR DESIGN CHANGE TO THE CVT TORQUE CONVERTER BUT WOULD NOT ABSORB TOTAL COST OF REPAIR SINCE CAR HAS 107102 MILES AND OUT OF WARRANTEE. THIS SITUATION SHOULD CREATE A PRODUCT RECALL BEFORE SOMEONE IS SERIOUSLY INJURED.

WHILE DRIVING TO APPROACH A STOP THE CAR STUDDERS, BEGINS TO LOOSE ENGINE POWER AND STALLS. IT THEN REQUIRES THAT THE CAR MUST BE PLACED IN 'PARK', THE KEY TURNED TO THE 'OFF' POSITION AND THEN RESTARTED.

WHILE COMING TO AT STOP VEHICLE WILL SHUTTER AND STALL! AT THE BEGINNING OF OUR OWNERSHIP OF THIS VEHICLE IT WOULD SHUDDER AND THE IDLE WOULD GO VERY LOW, ALMOST STALLING. NOW WHEN WE COME TO A STOP IT WILL STALL! THIS HAS BECOME VERY DANGERIOUS. THERE IS A TSB FROM SUBARU TSB 16-90-13, TSB 16-90-13R CHANGE DESIGN OF TORQUE CONVERTER FROM SOLID BUSHING TYPE TO NEEDLE BEARING TYPE. THRUST WASHER WEAR INSIDE THE TORQUE CONVERTER CAUSES RESTRICTION OF OIL PASSAGE USED TO BLEED OFF LOCK-UP CLUTCH APPLICATION PRESSURE.

ASCENDED STEEP HILL AND STOPPED AT STOP SIGN. PROCESSED TO DRIVE THROUGH INTERSECTION UPHILL. ALL LIGHTS ON DASH BEGAN TO FLICKER ON AND OFF AND CAR STALLED OUT GOING DOWN THE ROAD. AFTER THIS OCCURRED, I LOST ALL ELECTRICAL FUNCTIONS OF CAR. I WAS NOT ABLE TO RESTART CAR, PLACE CAR INTO PARK, APPLY EMERGENCY BRAKE, TURN ON HAZARD LIGHTS, AND THE POWER BRAKES AND STEERING WERE NOT PRESENT. I SPENT 5-7 MINUTES TRYING TO RESTART THE CAR AND TRYING TO FIGURE OUT A WAY TO STABILIZE THE CAR SINCE I WAS CURRENTLY GOING DOWN A STEEP HILL WITHOUT ANYWAY OF STABILIZING IT. AFTER THIS TIME, SMOKE BEGAN COMING OUT FROM UNDER THE HOOD. I HAD TO COAST CAR DOWN HILL INTO BUSY INTERSECTION AND TURN IT ONTO NEXT ROAD IN ORDER TO FIND A FLAT AREA TO STABILIZE CAR SO I COULD GET OUT OF IT. WHEN I GOT...

SERVICE BULLETIN # 16-90-13 CAR STALLS WHEN COMING TO A STOP. THIS HAPPENS IN TRAFFIC AT STOP LIGHTS ANYWHERE I NEED TO MAKE A HARD STOP. THIS IS VERY DANGEROUS AND IT WOULD APPEAR THIS IS A MAJOR ISSUE FOR MANY OWNERS. THIS SHOULD BE A RECALL NOT JUST A SERVICE BULLITIN

VEHICLE SHUDDERS AND STALLS OUT WHEN COMING TO A STOP AND/OR SLOWING DOWN. THE VEHICLE MUST BE PUT BACK INTO PARK AND RESTARTED BEFORE IT WILL MOVE. THIS HAPPENED TO ME FOUR TIMES TODAY. THIS POSES AN INCREDIBLY DANGEROUS THREAT TO ANYONE IN THIS VEHICLE OR AROUND THIS VEHICLE WHILE IN TRAFFIC. ANYONE IN THIS VEHICLE IS A SITTING DUCK FOR AN ACCIDENT BECAUSE YOU NEVER KNOW WHEN IT WILL STALL OUT. I AM APPALLED AT THE FACT THAT I HAVE SEEN SO MANY OF THESE SAME ISSUES BE REPORTED AND NOT RECALLED YET. OBVIOUSLY THIS IS A SAFETY ISSUE THAT MUST BE ADDRESSED...REALLY - DOES SOMEONE HAVE TO DIE OR GET SERIOUSLY INJURED FOR SOMEONE TO TAKE ACTION HERE??

MY OUTBACK IS STALLING AT RED LIGHTS AND SUDDEN STOPS. TOOK TO DEALERSHIP AND THEY SAID THE TORQUE CONVERTER IS FAILING. THEY SAID SUBARU IS AWARE OF THE PROBLEM. THIS NEEDS TO BE RECALLED DUE TO A SAFETY ISSUE. THERE ARE MANY WHO ARE HAVING THIS PROBLEM.

VEHICLE STALLS WHEN BRAKING HARD WHEN COMING TO A STOP.

THE CAR IS STALLING OUT WHEN THE BRAKES ARE APPLIED AS THIS HAPPENS EVERY TIME I COME TO A STOP. I HAVE TO PUT THE CAR IN PARK IN THE MIDDLE OF TRAFFIC TO RESTART IT. THIS IS EXTREMELY DANGEROUS AND CREATES A PUBLIC HAZARD. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED ASAP BEFORE SOMEONE GETS KILLED. I BROUGHT THE CAR TO THE DEALER AS SOON AS THIS HAPPENED AND THEY TOLD ME THE VEHICLE NEEDS A NEW TORQUE CONVERTER TO THE TUNE OF $2600. UPON RESEARCHING THIS ISSUE, I FOUND SUBARU IS WELL AWARE OF THEIR PROBLEMATIC TORQUE CONVERTER SINCE THEY ISSUED A SERVICE BULLETIN REGARDING IT. THIS IS OBVIOUSLY FAULTY EQUIPMENT THAT SUBARU IS AWARE OF AND SHOULD MAKE GOOD ON. THIS CAR HAS 80,000 MILES ON IT AND HAS BEEN WELL MAINTAINED AS I BROUGHT IT BRAND NEW IN LATE 2011.

CAR HAS A CONTINUOUSLY VARIABLE TRANSMISSION. THE TORQUE CONVERTER WILL NOT DISENGAGE WHEN CAR COMES TO A HARD STOP. THIS CAUSES ENGINE TO DIE. THIS CAN BE DANGEROUS IN HEAVY TRAFFIC. SUBARU IS AWARE OF PROBLEM. SUBARU ISSUED TECHNICAL SERVICE BULLETIN 16-90-13R TO SPECIFICALLY ADDRESS THIS ISSUE. PROBLEM IS, MY CAR WAS WELL OUT OF WARRANTY BEFORE THIS ISSUE COULD BE IDENTIFIED. IT IS AN EXPENSIVE TRANSMISSION REPAIR. AGAIN, THIS IS A SAFETY ISSUE. SUBARU SHOULD BE REQUIRED TO RECALL THESE CARS AND FIX THE TORQUE CONVERTER.

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE ATTEMPTING TO PARK, THE CONTACT FORGOT TO SHIFT THE LEVER INTO THE PARK POSITION BUT WAS ABLE TO TURN THE VEHICLE OFF. AS A RESULT, THE VEHICLE ROLLED AWAY AND CRASHED INTO A GATE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOTIFIED OF THE ISSUE AND STATED THAT THE VEHICLE WAS DESIGNED TO PERFORM IN THAT MANNER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,547.

DRIVING ON HIGHWAY AT APPROX. 65 MILES PER HOUR. HEARD LOUD CLICKING AND ENGINE LOST POWER. I WAS JUST ABLE TO GET OFF THE HIGHWAY WITHOUT BEING HIT BY OTHERS. THERE WAS NO WARNING LIGHTS OR ANYTHING BEFORE THIS HAPPENED. THE CAR HAS RECEIVED REGULAR CHECKUPS/OIL CHANGES AND WAS NOT DUE FOR ANOTHER OIL CHANGE YET.

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE SLOWING DOWN TO MAKE A TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V326000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 113,750.

ABOUT 1 MONTH AGO MY CAR BEGAN TO STALL WHEN COMING TO A STOP IE AT AN INTERSECTION OR STOP SIGN. THE CAR JUST SHUDDERS AND DIES. IT WILL START BACK UP. THE PROBLEM GOT WORSE, HAPPENING 1-2 TIMES PER DAY. AFTER SEARCHING THE INTERNET, I FOUND A SUBARU SERVICE BULLETIN #16-90-13 DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER LINKED TO A DESCRIPTION OF AN ISSUE LIKE THIS. WHEN I BROUGHT MY CAR IN FOR SERVICE I MENTIONED THE SERVICE BULLETIN TO THE SERVICE COORDINATOR AND HE KNEW ALL ABOUT IT. THEY TESTED THE CAR AND THIS WAS CONFIRMED TO BE THE PROBLEM. MY CAR HOWEVER IS OUT OF WARRANTY. IT IS LESS THAN 5 YEARS OLD - NOT EVEN PAID OFF YET- BUT HAS >60,000 MILES. THE REPAIR IS NOT COVERED AND WILL BE CLOSE TO $1800.00. THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL. I AM...

AFTER BRAKING MODERATE TO HARD WHEN THE VEHICLE COMES TO A STOP THE CAR STALLS WITHOUT FAIL. IT OCCURRED WHILE MY WIFE AND 18 MONTH OLD WERE SLOWING DOWN/STOPPING ON A BUSY ROAD TO YIELD ONCOMING TRAFFIC BEFORE TAKING A LEFT TURN ONTO ANOTHER ROAD. WHEN WE FIRST BROUGHT THE VEHICLE INTO THE LOCAL SUBARU DEALERSHIP THEY RAN DIAGNOSTICS AND FOUND NOTHING WRONG AND SENT US ON OUR WAY. A FEW WEEKS LATER ON MARCH 10, 2015 WE BROUGHT THE CAR BACK AFTER IT OCCURRED SEVERAL MORE TIMES. THE DEALERSHIP DIDN'T EVEN NEED TO DO A ROAD TEST, THEY KNEW THE PROBLEM WAS A FAULTY TORQUE CONVERTER. WE WERE LED TO BELIEVE THIS IS A COMMON DEFECT FOR THIS MODEL. THEY ALSO SAID THE TRANSMISSION (CVT) MAY NEED TO BE REPLACED. THIS SAME PROBLEM HAS HAPPENED TO OTHERS WE KNOW WHO HAVE THE SAME CAR. OUR OUTBACK HAS 74K MILES...

AT A HARD, FAST BRAKE TO AVOID TRAFFIC CONGESTION ON THE FREEWAY, THE CAR STALLED AND DIED. IT LOST ALL POWER AND HAD TO BE RESTARTED. A FAULTY TORQUE CONVERTER IS THE CULPRIT. THE TORQUE CONVERTER FAILURE IN THE SUBARU (NOT JUST OUTBACKS) HAS BEEN SHOWN TO RESULT IN A SUDDEN LOSS OF POWER / STALLED ENGINE, WHICH CAN ENDANGER THE DRIVER AND OTHER DRIVERS. *TR

SERVICE BULLETIN # 16-90-13 DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER WHEN I HAVE TO COME TO A STOP OR IF I GO UP A HILL SLOW, OR IF I HAVE TO STOP QUICK MY VEHICLE WILL STALL. THIS IS DANGEROUS, ESPECIALLY IN TRAFFIC. I HAVE CHECKED EVERY OTHER POSSIBLE PROBLEM AND THEY ALL CHECK OUT FINE. I DO NOT FEEL THAT THE CONSUMER SHOULD HAVE TO PAY FOR A DEFECTIVE PART. IF I HAD TO STOP QUICK IN TRAFFIC IT WOULD BE VERY DANGEROUS. I HAVE ALREADY HAD THIS PROBLEM WHERE THE VEHICLE STALLED WITH TRAFFIC BEHIND ME. I FEEL THIS IS A "RECALL" AND NOT A ROUTINE MAINTENANCE PROBLEM. *TR

THE ENGINE SHUTS DOWN WHENEVER YOU BRAKE SUDDENLY OR USE ANY PRESSURE TO BRAKE (NOT COAST TO A STOP). THE CAR SHAKES AND THEN DIES AND YOU HAVE TO RESTART THE CAR. THIS HAPPENS ALMOST DAILY AND AFTER TAKING IT TO SEVERAL SHOPS IT WAS DETERMINED THAT THE TORQUE CONVERTER IS BAD AND NEEDS TO BE REPLACED. THERE IS A SERVICE BULLETIN OUT ABOUT FIXING THIS SO IT APPEARS TO BE A COMMON PROBLEM. EVEN A QUICK SEARCH ONLINE PRODUCES HUNDREDS OF SIMILAR COMPLAINTS FOR THIS MAKE & MODEL. GIVEN THAT THIS CAN STALL OUT AT ANY SPEED WITH ANY PRESSURE IN APPLYING THE BRAKES WITH THE TORQUE CONVERTER, THIS SHOULD BE AN IMMEDIATE RECALL FOR SAFETY CONCERNS!!! IT'S A FAULTY PART ON THE CAR, NOT A WEAR & TEAR ITEM. *TR

I BACKED OUT OF A PARKING SPOT, STOPPED AND, WITH MY FOOT ON THE BRAKE, SHIFTED TO DRIVE TO PULL FORWARD. THE CAR SURGED FORWARD RAPIDLY. I STOOD ON THE BRAKES, THE SURGE CONTINUED VERY BRIEFLY AND THEN THE CAR FINALLY STOPPED. THIS WAS THE FIRST INCIDENT OF THIS KIND IN THE THREE YEARS I HAVE OWNED THE CAR. *TR

SAFETY CONCERNS WITH HESITATION ISSUE WITH TRANSMISSION AT SLOW SPEEDS WHEN APPLYING /GIVING MORE GAS. *TR

I WOULD LIKE TO REPORT AN ABNORMAL BEHAVIOR IN MY CAR ON JANUARY 13, 2014 AS THIS IS A SAFETY MATTER. THE ROAD CONDITION WAS DRY AND THE OUTSIDE TEMPERATURE WAS ABOUT 40 DEGREES. FIRST I BACKED OUT OF MY GARAGE ONTO THE ROAD, THEN SHIFTED TO THE D POSITION AND DROVE ABOUT HALF A MILE FORWARD. I NOTICED THAT THE CAR DID NOT SLOW DOWN AS USUAL WHEN I APPLIED THE BRAKES AS I WAS APPROACHING THE FIRST INTERSECTION. I HAD TO PRESS THE BRAKE PEDAL MUCH FURTHER THAN USUAL. I DID NOT SLOW DOWN TO A COMPLETE STOP, MADE A RIGHT TURN AND CONTINUED TO DRIVE. I DECIDED TO PAY CLOSER ATTENTION TO THE BEHAVIOR OF THE CAR DURING THE NEXT BRAKING PERIOD. I DROVE ANOTHER QUARTER MILE AND I HAD TO APPLY THE BRAKES AGAIN AS I WAS APPROACHING A STOP SIGN. THE CAR DID NOT SLOW...

THIS VEHICLE IS HESITATING FROM A START, POSING A HIGH RISK OF CAUSING A SERIOUS ACCIDENT WHEN ENTERING TRAFFIC. THE HESITATION OCCURS, ON AVERAGE, ONCE EVERY 300 MILES UNDER DIFFERING CONDITIONS. I HAVE TAKEN THE VEHICLE TO SUBARU SERVICE FOUR TIMES BECAUSE OF THIS PROBLEM. THEY STATE THEY CAN?T SOLVE THE ISSUE BECAUSE THEY CAN?T ?DUPLICATE? IT. I HAVE INFORMED THEM OVER AND OVER AGAIN THAT IT IS AN INTERMITTENT PROBLEM BUT THEY REFUSED TO KEEP THE CAR LONG ENOUGH TO DUPLICATE THE PROBLEM. I HAVE ASKED SUBARU FOR A REPLACEMENT BUT ALL THEY WILL OFFER IS YET ANOTHER APPOINTMENT ?TO ATTEMPT TO DUPLICATE THE CONCERNS?. IN THE MEANTIME, I AM FORCED TO DRIVE A VEHICLE WITH A SERIOUS SAFETY PROBLEM, WHICH OCCURS RANDOMLY WITHOUT WARNING. THIS HESITATION DEFECT APPEARS TO BE A COMMON ISSUE WITH THIS POWER TRAIN, PLACING NUMEROUS DRIVERS AT RISK. PLEASE SEE THE FOLLOWING ASSOCIATED COMPLAINTS:...