NHTSA Complaint #10531704 — 2011 SUBARU OUTBACK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10531704
Vehicle 2011 SUBARU OUTBACK
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 18,192 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

THIS VEHICLE IS HESITATING FROM A START, POSING A HIGH RISK OF CAUSING A SERIOUS ACCIDENT WHEN ENTERING TRAFFIC. THE HESITATION OCCURS, ON AVERAGE, ONCE EVERY 300 MILES UNDER DIFFERING CONDITIONS. I HAVE TAKEN THE VEHICLE TO SUBARU SERVICE FOUR TIMES BECAUSE OF THIS PROBLEM. THEY STATE THEY CAN?T SOLVE THE ISSUE BECAUSE THEY CAN?T ?DUPLICATE? IT. I HAVE INFORMED THEM OVER AND OVER AGAIN THAT IT IS AN INTERMITTENT PROBLEM BUT THEY REFUSED TO KEEP THE CAR LONG ENOUGH TO DUPLICATE THE PROBLEM. I HAVE ASKED SUBARU FOR A REPLACEMENT BUT ALL THEY WILL OFFER IS YET ANOTHER APPOINTMENT ?TO ATTEMPT TO DUPLICATE THE CONCERNS?. IN THE MEANTIME, I AM FORCED TO DRIVE A VEHICLE WITH A SERIOUS SAFETY PROBLEM, WHICH OCCURS RANDOMLY WITHOUT WARNING. THIS HESITATION DEFECT APPEARS TO BE A COMMON ISSUE WITH THIS POWER TRAIN, PLACING NUMEROUS DRIVERS AT RISK. PLEASE SEE THE FOLLOWING ASSOCIATED COMPLAINTS: 10290805 10297490 10307668 10343600 10346037 10346648 10347133 10351374 10354541 10355908 10355908 10356951 10358243 10411748 10413779 10448621 10505368 10515376 THANK YOU FOR YOUR TIME. *TR

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