2011 SUBARU OUTBACK Air Bags Problems

The contact owned a 2011 Subaru Outback. The contact received notification of NHTSA Campaign Number: 20V001000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

The contact owns a 2011 Subaru Outback. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger’s side seat near the hip area between the passenger and the door had failed and needed to be replaced. The vehicle had not been repaired. The dealer referred the contact to the manufacturer. The manufacturer confirmed that due to the mileage on the vehicle, the manufacturer was not obligated to assist with the repair. The failure mileage was 230,000.

Loss of steering wheel electronic functions including paddle shifters radio volume and Airbag light illuminated. Looked up faults and found NHTSA campaign ID 10V283000 which describes cable damage from Subaru manufacturing. According to Subaru and NHTSA, our vehicle was manufactured 2 months after "Affected" vehicles. Subaru unwilling to work on problem as it is not listed in affect vehicles, yet clearly the problems found are exact match to campaign list. I will seek outside confirmation of failure and then request NHTSA to update the affect vehicles list so Subaru can fix a safety issue for all affected vehicles.

MY 2011 SUBARU OUTBACK IS PART OF THE AIRBAG RECALL. I HAVE PHONED SUBARU 6 TIMES AND THEY REFUSE TO FIX MY AIRBAGS. THE REASON IS THAT I LIVE ON A SMALL ISLAND IN HAWAII THAT DOES NOT HAVE A DEALERSHIP OR EVEN A CAR REPAIR SHOP. THE VEHICLE MUST BE SHIPPED TO OAHU TO BE FIXED AND SUBARU REFUSES TO DO THIS.

I TOOK MY VEHICLE TO THE SUBARU IN MISSOULA, MT IN OCTOBER OF 2019 TO FIX THE TAKATA AIR BAG RECALL. IN JULY OF 2019 I RECEIVED A RECALL FOR THE EXACT SAME PROBLEM. I CALLED THE NUMBER ON THE RECALL NOTICE 855-371-5406. I WAS INFORMED THAT SUBARU HAD PUT IN THE SAME NON-WORKING, UNSAFE PARTS THAT WERE IN THE AIRBAG PRIOR TO THE 2019 RECALL. SUBARU DID THIS TO BUY TIME TO GET THE PARTS NEEDED TO ACTUALLY FIX THE PROBLEM IN STOCK. TAKATA TOLD ME THIS. FOR NEARLY A YEAR I HAVE BEEN DRIVING AROUND THINKING THAT MY PASSENGER SIDE AIRBAG WAS SAFE. SUBARU WILL NOT ADDRESS THIS BUT THEY DO WANT TO INCONVENIENCE THEIR CUSTOMERS A SECOND TIME. SUBARU CUSTOMERS SHOULD HAVE BEEN INFORMED. INSTEAD, SUBARU WAS DECEITFUL AND NOW INTEND TO STEAL MORE TIME FROM THE CUSTOMERS TO FIX THIS PROBLEM THAT THEY SAID WAS 'LIFE...

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT IMPACT WHICH DISABLED THE FRONT DRIVER'S AND THE FRONT PASSENGER'S SEAT BELTS. THE CONTACT CALLED THE GANLEY SUBARU OF BEDFORD LOCATED AT 123 BROADWAY AVE, BEDFORD, OH 44146, AND THE TECHNICIAN DECLINED TO LOOK AT THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT A CASE NUMBER. THE CONTACT WAS NOT GIVEN A CALLBACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS WIFE WAS ATTEMPTING TO PARALLEL PARK THE VEHICLE SUDDENLY ACCELERATED COLLIDING WITH THE VEHICLE IN FRONT. THE CONTACT STATED THAT HIS WIFE SHIFTED TO DRIVE, THE ENGINE REVVED AND SHE LOST CONTROL THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS THEN TAKEN TO RAFFERTY SUBARU (4700 WEST CHESTER PIKE, NEWTOWN SQUARE, PA 19073 PHONE: (610) 353-6900) WHO STATED THEY WERE UNABLE TO FIND A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED APOLOGETIC GESTURES REGARDING THE MATTER, HOWEVER, A CASE WAS NOT OPENED. THE CONTACT STATED THEY FOUND THAT THERE WAS A CLASS ACTION LAWSUIT IN HIS STATE OF RESIDENCY REGARDING THE SAME FAILURE HIS WIFE HAD...

I ACCEPTED A RECALL TO REPLACE THE PASSENGER AIR BAG BY THE DEALER EVENSTON SUBARU, 3340 OAKTON STR, SKOKIE, ILL, 60076; AFTER THIS RECALL REPLACEMENT WAS PERFORMED, MY CAR HAD PROBLEMS LIKE THE PASSENGER WINDOW DID NOT OPPERATE FROM THE COMMEND BUTTON OF THE SAME DOOR AND THE POWER OUTLET FROM THE MIDDLE CONSOLE DID NOT HAVE POWER. THE DEALER THAT PRODUCED THESE TROUBLES REFUSE TO SUPPORT THE COST OF REPAIR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUBARU OF ROCHESTER (LOCATED AT 4840 MAINE AVE SE, ROCHESTER, MN 55904, (507) 285-4777) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. AN APPOINTMENT WAS MADE FOR MAY OF 2019 TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. I RECEIVED NOTICE AND RESPONDED. CALLED SUBARU DEALERS AND SOONEST THEY CAN SCHEDULE IS NOVEMBER 2019. ROUGHLY 7 MONTHS OUT. THIS RECALL IS A BIG DEAL. THIS IS A SAFETY ISSUE THAT NEEDS TO BE REPAIRED IN A TIMELY MATTER. 7 MONTHS IS TO MUCH. WITHIN A MONTH IS ACCEPTABLE.

TAKATA RECALL. I RECEIVED THE RECALL 3/3/19 MARKED "URGENT, IMPORTANT SAFETY RECALL." MY SUBARU DEALER IN HYANNIS, MA INFORMED ME THAT I COULD GO ON A WAITING LIST SINCE THEY DO NOT HAVE THE REPLACEMENT PARTS. THEY EXPECT TO REPLACE THE AIRBAG AT THE END OF MAY OR IN JUNE. THIS DOESN'T FEEL URGENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CASCADE AUTO CENTER (148 EASY ST, WENATCHEE, WA 98801, (509) 888-2985) WAS CONTACTED AND CONFIRMED THAT THE NEXT AVAILABLE APPOINTMENT WAS NOT UNTIL JUNE OF 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTHTOWN SUBARU (3930 SHERIDAN DR, AMHERST, NY 14226, (716) 992-6547) WAS CONTACTED AND CONFIRMED THAT THE NEXT AVAILABLE APPOINTMENT WAS NOT UNTIL AUGUST OF 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACTS OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTH TOWN SUBARU (3930 SHERIDAN DR, AMHERST, NY 14226, (716) 992-6547) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - ALSO, WIPER MOTOR SAFETY RECALL. I'VE ATTEMPTED TO WORK WITH SUBARU TO GET THESE TWO RECALLS ADDRESSED, AND MADE TWO PHONE CALLS IN EARLY APRIL, AND AFTER BEING TOLD TO WAIT AND BE CONTACTED BY AN APPROVED DEALERSHIP, THERE WAS NO FOLLOW-UP AND NO APPOINTMENT SET. AFTER SEVERAL WEEKS OF WAITING I CONTACTED SUBARU AGAIN, THIS TIME THROUGH EMAIL ON MAY 20TH, AND WAS AGAIN TOLD TO WAIT TO BE CONTACTED BY THE CLOSEST APPROVED DEALERSHIP, WHICH IS MORE THAN 40 MILES AWAY IN MY CASE. THROUGHOUT THE PROCESS, SUBARU HAS MADE NO ATTEMPT TO ACCOMMODATE THE DISTANCE OR TIME REQUIRED TO PERFORM THE REPAIR. STILL, I'VE DONE AS THEY ASKED AND WAITED TO BE CONTACTED BY MY CLOSEST APPROVED DEALERSHIP (CHATHAM PARKWAY SUBARU), AND AGAIN THERE WAS NO FOLLOW-UP. I'VE BEEN ATTEMPTING TO GET THESE RECALLS ADDRESSED SINCE APRIL 4TH, AND HAVE GROWN INCREASINGLY FRUSTRATED WITH...

TAKATA AIRBAG RECALL. NO ONE CAN TELL ME IF MY CAR NEEDS A NEW AIRBAG. MY GRANDDAUGHTER HAS TO RIDE IN THAT FRONT SEAT AS THERE ARE 3 GRAND CHILDREN IN THE BACK. I DON'T WANT TO KEEP PUTTING HER IN DANGER (DATE BELOW IS DATE I WRITING THIS COMPLANT

TAKATA RECALL. A SUBARU DEALERSHIP REPLACED THE AIRBAG (ACCORDING TO THEIR SERVICE RECORDS). HOWEVER, SUBARU CORPORATE CONTINUED TO SEND ME RECALL NOTICES. NOT SURE WHAT HAPPENED. 1) THEY REPLACED MY AIRBAG AND FORGOT TO TELL SUBARU. OK OUTCOME 2) THEY REPLACED MY AIRBAG, AND UPDATED A DIFFERENT CAR WITH SUBARU (WHICH WON'T GET RECALL NOTICES ANYMORE). PASSENGERS IN THAT CAR AT AT LETHAL RISK NOW. 3) THEY DIDN'T REPLACE MY AIRBAG, AND ACTUALLY PUT THAT AIRBAG INTO A DIFFERENT CAR. MY PASSENGERS ARE AT LETHAL RISK NOW. I ASKED THE SERVICE PERSON TO INVESTIGATE, BUT HE JUST SAID "IT'S DONE, DON'T WORRY" AIRBAG REPLACEMENT WAS NOVEMBER 2016. THE LAST SERVICE WAS THIS WEEK.

OUR 2011 OUTBACK WAGON WAS HIT ON THE DRIVER'S SIDE BY A BUS. IT WAS TOTALED. THE SIDE AIRBAG DID NOT DEPLOY. THE DRIVER SUSTAINED A SERIOUS HEAD INJURY.

2011 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 10/23/2017*JS

TAKATA RECALL : MULTIPLE DEALERS HAVE REPORTED THAT THEY DO NOT HAVE THE PARTS TO FIX THIS AIRBAG RECALL. I HAVE TAKEN IT TO MORE THAN ONE DEALER IN MORE THAN ONE CITY WHO HAS GIVEN ME THE SAME RESPONSE. I AM CURRENTLY DRIVING AROUND WITH THESE FAULTY AIRBAGS WHICH POTENTIALLY COULD HARM ME IN THE CASE OF AN ACCIDENT. I WOULD LIKE THEM REPLACED AS SOON AS POSSIBLE.

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V014000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LITHIA RENO SUBARU 2270 KIETZKE LN, RENO, NV 89502 (775) 800-5534) WHO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. MANUFACTURER NOTIFIED US IN JULY 2016 ABOUT INFLATORS RECALL. THEY KEEP TELLING US THAT THEY ARE ON ORDER. SO THEY KEEP SELLING NEW CARS ALL THE TIME SO THEY ARE AVAILABLE TO THEM. WHY CAN'T WE GET OURS FIXED?

"TAKATA RECALL", NO NOTIFICATION FOR REPLACEMENT APPOINTMENT, CANNOT USE FRONT PASSENGER SIDE SEAT.

TAKADA INFLATORS. I RECEIVED A NOTICE FROM SUBARU OF AMERICA THAT "PARTS ARE NOW AVAILABLE" TO REPLACE MY FAULTY PASSENGER SEAT AIRBAG. PUTNAM SUBARU OF SAN FRANCISCO WILL NOT MAKE AN APPOINTMENT FOR THIS RECALL- THEY SAY I AM #80 ON A WAITING LIST AND THEY ARE ON #11. I TRIED TO MAKE AN APPOINTMENT THE FIRST WEEK IN MAY AND THEY SAID I WOULD HAVE TO WAIT UNTIL THEY CALLED ME. I'VE BEEN WAITING A YEAR. I HAVE RECEIVED A NOTICE FROM SUBARU NOT TO USE THE FRONT PASSENGER SEAT UNTIL THE REPAIR IS COMPLETED (??!!) WHY AM I GETTING A LETTER SAYING "PARTS ARE NOW AVAILABLE" WHEN THEY ARE NOT?

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/19/17*LJ

I RECEIVED NOTIFICATION FROM SUBARU TODAY THAT PARTS ARE NOW AVAILABLE TO REMEDY THIS AIR BAG DEFECT. WHEN I CALLED MY DEALER, I WAS TOLD THAT SUBARU WILL ONLY SHIP A FEW PARTS AT A TIME. THERE ARE 18 ON THEIR WAITING LIST FOR THESE PARTS. SOME HAVE BEEN WAITING 6 MONTHS. WHY DOESN'T SUBARU SHIP THE PARTS NEEDED TO MAKE NEEDED REPAIRS? THE NOTICE FROM SUBARU SAYS NOT TO ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT UNTIL THIS REPAIR IS PERFORMED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS) FOR THE FRONT PASSENGER SIDE AIR BAG INFLATOR THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.UPDATED 05/09/17*LJ UPDATED 10/18/2017*JS

TAKATA RECALL HAVE HAD TWO VERBAL DISCUSSIONS ABOUT REPLACEMENT PARTS AND ONE EMAIL INQUIRY, BUT NO REPLY OR RESPONSE FROM MY LOCAL DEALERSHIP SOUTH BLVD SUBARU CHARLOTTE NC AFTER CONVERSATION WITH A SALESMAN I SUSPECT "UNSOLD" VEHICLES ON THEIR LOT ARE RECEIVING REPLACEMENT PARTS BEFORE CUSTOMER VEHICLES. *TR

TAKATA AIR BAG RECALL WE WERE NOTIFIED OF A RECALL FOR OUR CAR ABOUT 6 MONTHS AGO. THE DEALERSHIP INFORMED US OF THE LACK OF AVAILABLE PARTS. WE WERE INSTRUCTED NOT TO USE THE PASSENGER SEAT, ESSENTIALLY RENDERING OUR VEHICLE UNUSABLE FOR 4 TO 5 PASSENGERS FOR THE PAST 6 MONTHS, NOR COULD THE VEHICLE BE SOLD IF WE HAD DESIRED. TAKATA COMPANY IS UNABLE TO COMPLY WITH THE CORRECTION IN A REASONABLE PERIOD OF TIME. NO TEMPORARY SOLUTION HAS BEEN OFFERED. TAKATA IS RESPONSIBLE TO SUPPLY THE VICTIMS WITH COSTS FOR RENTALS. BUY BACK THE VEHICLE OR SETTLE ON A REASONABLE FIGURE FOR THE INCONVENIENCE. THEY ARE A FOR PROFIT COMPANY AND ARE AT RISK FOR THE COST OF DOING BUSINESS.

TAKATA RECALL I AM CONCERNED ABOUT THE AIRBAG RECALL. OUR SUBARU OUTBACK IS OUR ONLY VEHICLE, AND IT IS OUR FAMILY VEHICLE. MY PREGNANT WIFE IS DUE WITH OUR SECOND CHILD AND HAS BEEN SITTING IN THE BACK SEAT. HOWEVER, THAT CHILD COULD COME ANY TIME. SHE IS A HIGH RISK PREGNANCY WITH A HISTORY OF PREMATURE BIRTH. AT 33 WEEKS, THIS IS THE FARTHEST SHE'S EVER COME ALONG IN A PREGNANCY. IF THIS BABY COMES, THEN IT MEANS SOMEONE IN OUR FAMILY WILL NOT BE ABLE TO SIT IN OUR CAR IF WE ALL GO OUT TOGETHER. THE AIRBAG RECALL FIX IS URGENT FOR US. WE CAN'T REALLY WAIT MUCH LONGER, UNLESS SUBARU WANTS TO RENT A LARGER VEHICLE FOR US UNTIL THE REPAIR CAN BE MADE. IS THERE ANYTHING THAT CAN BE DONE SO WE CAN HAVE OUR SUBARU BACK TO IT'S ORIGINAL INTENT AS A FAMILY VEHICLE...

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V694000 (VISIBILITY) AND 16V358000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/04/17*LJ UPDATED 01/17/17.*JB

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE.

"AIRBAG RECALL" THIS RECALL WAS IN JUNE AND SUBARU IT NOT TAKING ANY APPOINTMENTS TO FIX THE PROBLEM.

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - HAVE BEEN WAITING FOR OVER 3 MONTHS FOR THE LOCAL DEALER TO ACQUIRE PARTS AND FIX THE PROBLEM. AS OF THIS MORNING, THEY STILL HAVE NO IDEA WHEN THEY WILL HAVE THE PARTS AVAILABLE TO FIX OUR VEHICLE.

TAKATA RECALL: INFORMED THAT NO ONE CAN SIT IN THE PASSENGER SEAT UNTIL PARTS ARE REPLACED AND THAT THERE ARE NO PARTS AVAILABLE. OUR NORMAL USAGE OF THE VEHICLE REQUIRES LOADING IN THE BACK AND A DRIVER AND PASSENGER IN THE FRONT. LOCAL SUBARU DEALERS HAVE BEEN UNABLE TO FIND US A LOANER VEHICLE FOR USE UNTIL OUR VEHICLE IS FIXED. THIS IS UNACCEPTABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SAID I COULD NOT HAVE ANYONE RIDE IN PASSENGER SEAT TILL FIXED. THIS IS UNACCEPTABLE AND HAD BEEN OVER A MONTH WITH NO WORD ABOUT WHEN PARTS ARE READY. WE HAVE TO USE PASSENGER SEAT. SUBARU NEEDS TO PROVIDE A RENTAL OR OTHER TRANSPORTATION. ASAP.

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. SUBARU AND TAKATA AIRBAG PROBLEMS. MY OUTBACK HAS A RECALL AND I CALLED SUBARU CORPORATE ABOUT A WEEK AGO. I TALKED TO SOMEONE BECAUSE MY WIFE IS PREGNANT AND DRIVES OUR 4 YEAR OLD GIRL IN THE CAR. MY WIFE DOESN'T FEEL SAFE DRIVING THE CAR (THE DETAILS OF THE RECALL ARE OUTLINED BELOW). IT MAY BE UP TO 3 MONTHS UNTIL THEY GET THE PART TO FIX IT. I WAS TOLD BY SUBARU CORPORATE TO GO TO THE LOCAL SUBARU DEALERSHIP AND THEY COULD GET US A CAR FROM THEIR FLEET OR A RENTAL FROM ENTERPRISE. WHEN I WENT TO THE DEALERSHIP I WAS PUT ON A WAITING LIST. I CALLED BACK TO CORPORATE - THEY CALLED THE DEALERSHIP AND THEN I WAS TOLD THAT THE DEALERSHIP DOESN'T USE ENTERPRISE AND ONLY HAS THEIR OWN FLEET. I ASKED IF WE COULD GET A RENTAL CAR AND GET...

THE PASSENGER SEAT AIRBAG INDICATOR, WITH AN ADULT SITTING IN THE SEAT, RANDOMLY SHOWS THE AIRBAG ON/OFF. THERE IS NO CONSISTENCY TO WHETHER THE AIRBAG WILL SHOW AS FUNCTIONING, WHICH MAKES THE SYSTEM NON-FUNCTIONING BY ANY MEASURE. THIS IS A KEY SAFETY FEATURE THAT SUBARU ADVERTISES AND SELLS VEHICLES BY AND IT SIMPLY DOES NOT FUNCTION. SUBARU HAS NOT ACKNOWLEDGED THAT THERE IS AN ISSUE AND THEIR SERVICE DEPARTMENT CLAIMS THAT THEY CANNOT FIND AND ERROR CODE INDICATING THERE IS AN ISSUE. THE IMPLICATION BEING THAT I AM MAKING UP THE ISSUE. THIS SEEMS TO BE A SIMILAR ISSUE TO WHAT WAS OUTLINED IN THE 2012 SUBARU IMPREZA AIRBAG SENSOR RECALL. BOTH CASES INVOLVE THE PASSENGER AIRBAG SENSOR FAILING WITH AN ADULT SITTING IN THE SEAT. IF YOU NEVER KNOW IF THE AIRBAG IS GOING TO WORK, IT IS A FAILURE OF THE SYSTEM. THIS ISN'T A PROBLEM THAT IS...

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE ATTEMPTING TO PARK, THE CONTACT FORGOT TO SHIFT THE LEVER INTO THE PARK POSITION BUT WAS ABLE TO TURN THE VEHICLE OFF. AS A RESULT, THE VEHICLE ROLLED AWAY AND CRASHED INTO A GATE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOTIFIED OF THE ISSUE AND STATED THAT THE VEHICLE WAS DESIGNED TO PERFORM IN THAT MANNER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,547.

THE AIRBAG WARNING LITE ON THE PASSENGER SIDE CAME ON AND STAYED ON FOR SEVERAL MINUTES. AFTER SEVERAL TRIPS THE LITE CAME ON AGAIN AND HAS STAYED ON. THE RESULT IS THAT THE BAG IS NOT ABLE TO DEPLOY IF THERE IS ANY TYPE OF ACCIDENT THAT INVOLVES THE FRONT END. THIS IS VERY CONCERNING TO MY FAMILY , I TRY TO AVOID ANYONE FROM RIDING IN THE FRONT PASSENGER SEAT. *TR

THE AIRBAG INDICATOR FOR THE PASSENGER WILL NOT REMAIN ON, EVEN THOUGH THE PASSENGER MEETS THE REQUIRED WEIGHT. *TR

WITH NO PASSENGER SEATED, THE SEAT BELT CHIME STARTED RINGING. TO TRY TO STOP IT, I LATCHED THE PASSENGER SEAT BELT. CHIMING CONTINUED. I NOTICE THE AIR BAG WARNING LIGHT WAS LIT. I DROVE THE CAR STRAIGHT TO MY SUBARU DEALER AND WAS TOLD THE PASSENGER SIDE AIR BAG SENSOR HAD FAILED. I WAS ALSO TOLD THE ONLY WAY TO FIX IT WAS TO REPLACE THE SEAT AT WELL OVER $1000. I WAS STILL LEFT WITH THE PROBLEM OF THE SEAT BELT CHIME. THE DEALERSHIP WOULDN'T DISABLE THE CHIME SO I SEARCHED THE INTERNET FOR A SOLUTION. WHAT I FOUND IS THAT THIS IS A VERY COMMON PROBLEM WITH 2011 OUTBACKS. I DID ALSO FIND OUT HOW TO DISABLE THE SEAT BELT CHIME. BECAUSE THIS IS SUCH A COSTLY REPAIR AND A COMMON PROBLEM, I HAVE TO BELIEVE THERE ARE MANY SUBARU OWNERS DRIVING AROUND WITH UNPROTECTED PASSENGERS HAVING DISABLING...

THE PASSENGER AIR IS DISABLED WHEN MY WIFE OR DAUGHTER SITS IN THE FRONT PASSENGER SEAT. BOTH WEIGHT APPROXIMATELY 120 LBS. WE HAVE TAKEN IT TO THE DEALER AND THEY SAY IT WORKS AS DESIGNED BUT THAT MEANS MY WIFE AND DAUGHTER HAVE NO AIR BAG PROTECTION. SUBARU STATES THEY FIXED THE PROBLEM IN THE 2012 MODEL. THAT IS NO CONSOLATION TO ME. I READ THE AIR BAG SHOULD BE DISABLED FOR A 5TH PERCENTILE WOMEN WHICH IS 107 LBS. THIS IS A COMMON PROBLEM IN THE 2011 OUTBACK. *TR