2019 SUBARU ASCENT Power Train Problems

The contact owns a 2019 Subaru Ascent. The contact stated that while driving at various speeds, the vehicle would hesitate and shudder upon depression of the accelerator pedal without warning. The contact stated that the vehicle would resume normal operation soon after failure. The contact called a dealer and an appointment was made to have the vehicle inspected. The manufacturer had yet to be notified of the failure. The vehicle had yet to be serviced. The failure mileage was approximately 53,000.

The contact owns a 2019 Subaru Ascent. The contact stated that after starting the vehicle and shifting from PARK to DRIVE, the RPM abruptly went up from 1,200 to 4,000. The contact shifted the vehicle into NEUTRAL to check if the accelerator pedal was stuck but found no obstruction to the pedal. The contact restarted the vehicle and slowly drove the vehicle to his residence. The contact stated that the failure persisted. The contact called a local dealer but was unable to schedule a date to have the vehicle diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,915.

On Friday, June 28th, we were driving the Ascent, towing our 4100 lb. camper from Tehachapi, CA, headed north toward Las Vegas. When we stopped for gas in Tehachapi, we checked all fluids including the oil. Then at about 86 miles outside of Las Vegas coming up a steep grade in hot conditions, we hear a noise that sounded like it could be valve flutter. We drove for another minute (there was no shoulder), and noted that no warning lights were on. Then we heard a louder knocking sound and saw the oil temp indicator start moving quickly to hot, and immediately pulled off onto the shoulder. After our tow to the Las Vegas Subaru dealer, it became apparent that the battery was also dead (this was the second battery replaced under warranty, and we have had to jump both batteries at least monthly over the last 2 years). Last...

PURCHASED THE ASCENT NEW, HAVE HAD THE VEHICLE IN MULTIPLE TIMES WITH TRANSMISSION COMPLAINTS ONLY TO HAVE "UPDATES DONE", TRANSMISSION RECENTLY WENT COMPLETELY OUT WHILE TURNING ACROSS TRAFFIC IN FRONT OF ONCOMING TRAFFIC, VEHICLE TOWED TO CLOSEST DEALERSHIP, TRANSMISSION REPLACED, DROVE LESS THAN 30 MILES, CAR STILL HESITATING WHILE TRYING TO SWITCH GEARS AROUND 40MPH AND WHINING NOISE (SAME AS INITIAL 3 COMPLAINTS PRIOR TO TRANSMISSION GOING OUT COMPLETELY). WENT TO CLOSEST DEALERSHIP RELATED TO CONCERN OF DRIVING ON FREEWAY FOR SAFETY, WAS TOLD TRANSMISSION NEEDED 2 UPDATES (AS PREVIOUSLY TOLD PRIOR TO TRANSMISSION GOING OUT). NOW 5TH VISIT WHILE STILL UNDER FACTORY WARRANTY BUT WILL ONLY WARRANTY NEW TRANSMISSION FOR 1 YEAR. VEHICLE ALSO HAD A RECALL ON CVT TRANSMISSION/CHAIN SLIP. CAR IS A SAFETY HAZARD FOR MYSELF AND OTHERS ON FREEWAY YET I CONTINUE TO BE SENT HOME WITH "CVT UPDATES AND A CONTINUED WHINING NOISE" EVEN AFTER...

VEHICLE HAS CONTINUED TO MAKE SQUEALING NOISE AND SHUDDERING SINCE PREVIOUS TRANSMISSION RECALL WAS ADDRESSED. THIS HAS OCCURRED AT SPEEDS FROM 10-75 MPH. IT HAPPENS MULTIPLE TIMES PER WEEK, SOMETIMES MULTIPLE TIMES EACH DAY. VEHICLE RUN TIME HAS RANGED FROM APPROXIMATELY 5 MINUTES TO 2+ HOURS. VEHICLE HAS BEEN CHECKED MULTIPLE TIMES BY THE DEALERSHIP WHERE IT WAS PURCHASED, WHO REPORTS THAT NOTHING IS WRONG WITH IT. I HAVE A VIDEO OF THIS, BUT IT CANNOT BE UPLOADED.

SEVERAL TIMES OUR 2019 SUBARU ASCENT BATTERY HAS DRAINED DOWN TO LOW LEVELS REQUIRING JUMP STARTS. THIS LAST TIME WAS THIS WINTER AND -15 DEGREES OUTSIDE AND WAS VERY DANGEROUS FOR HER. THE ALTERNATOR DOES NOT SEEM ABLE TO KEEP UP WITH THE LOAD. I HAVE HEARD OF MANY OTHER PEOPLE HAVING THIS PROBLEM. IT SAT OVERNIGHT ON BOTH OCCASIONS.

ON 24TH DECEMBER VEHICLE IN MOTION ON A HIGHWAY WHINING NOISE OBSERVED AND TRANSMISSION DISENGAGES, RPM INCREASED. IN A FEW SECONDS TRANSMISSION ERROR MESSAGE FLASHED IN CONSOLE, IN ADDITION CHECK ENGINE LIGHT COMES ON AND ALL DRIVER AIDS DISABLED, STRUGGLED TO TAKE CONTROL AND PULL OFF HIGHWAY SAFELY. VEHICLE 20 MONTHS OLD LESS THAN 20,000 MILES. SECOND INSTANCE OF TRANSMISSION FAILING AFTER WUV07 RECALL COMPLETED IN JANUARY 2020. !ST INSTANCE OF TRANSMISSION FAILURE IN CITY STREETS @35MPH SIMILAR BEHAVIOR TRANSMISSION LIGHT, CHECK ENGINE LIGHT AND DRIVERS AIDS DISABLED, INCORRECTLY DIAGNOSED BY MASTER TECHNICIAN AS VALVE BODY FAILURE AFTER THE WUV07 RECALL THE FUEL EFFICIENCY ALSO DROPPED. A COUPLE OF DAYS PRIOR TO 24TH DECEMBER CONTACTED SUBARU OF AMERICA ABOUT A SHUDDER NOTICED OBSERVED WHILE DRIVING. ENCLOSED IMAGE HAS REPAIRS RELATED TO TRANSMISSION, IN ADDITION DURING THE 2ND REPAIR THE STARTER ALSO FAILED AND STARTER WAS ALSO REPLACED. IN CONCLUSION TWO...

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WOULD INDEPENDENTLY SHIFT OUT OF THE DRIVE POSITION. AS A RESULT, THERE WAS A LOUD KNOCKING AND SCREECHING NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT AFTER SHIFTING BACK INTO THE DRIVE POSITION, THE ACCELERATOR PEDAL WOULD APPLY ON ITS OWN CAUSING THE CONTACT TO DEPRESS THE BRAKE PEDAL IN ORDER TO CONTROL THE SPEED OF THE VEHICLE. THE CONTACT MANAGED TO MAKE IT TO THEIR DESTINATION SAFELY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6991.

CAR JUST DOESNT START AND NEEDS TO BE JUMPED RANDOMLY, YET DEALERSHIP SERVICE DEPT COULD FIND NO PROBELMS. ALSO WIERD LAGS, NOISES OCCURING WHILE DRIVING. THIS CAR IS TOO NEW AND HAS 18,000 MILES ON IT, SHOULDNT BE HAVING THESE TYPES OF PROBLEMS. HAPPENED NUMEROUS TIMES SINCE PURCHASE 2019 AND 2020, MOST RECENT JAN 2021 BROUGHT INTO DEALERSHIP SERVICE LARRY MILLER SUBARU BOSIE ID.

CURRENTLY MY CAR IS BEING REPAIRED AT SUBARU DEALERSHIP HAD ISSUES WITH VIBRATION THEY ARE SEEING IF IT'S A TRANSMISSION PROBLEM APPARENTLY THERE WAS A RECALL WITH THE 2019 SUBARU ASCENT I NEVER RECEIVED ONE BUT I AM HAVING TRANSMISSION ISSUES AND THEY ARE LOOKING INTO WHAT THE DEAL IS I'M JUST WONDERING WHY I NEVER GOT A RECALL THIS IS DANGEROUS GOD FOR BID MY CAR OR TO SLOW DOWN OR STOP WHEN I'M DRIVING I DON'T UNDERSTAND WHY I NEVER GOT THE NOTICE

WHEN TRYING TO ACCELERATE AROUND A TRUCK ON A HIGHWAY, THE CAR REFUSED, FELT LIKE IT WAS GOING TO STALL AND EVERY LIGHT ON THE DASHBOARD LIT UP. MY SPEED WAS PROBABLY AROUND 60MPH, WHEN I TRIED TO QUICKLY GET AROUND THIS TRUCK. IT WAS FULL OF FURNITURE THAT I FELT WAS LOADED IN AN UNSAFE MANNER. THIS IS THE SECOND TIME THE CAR HAS DONE THIS AND THE CVT CHAIN SLIP WAS SUPPOSEDLY FIXED IN A RECALL N DECEMBER. THIS TIME SUBARU SAID IT WAS A LEAKY GASKET IN THE INTER COOLER??

CHECK ENGINE LIGHT - DIAGNOSIS ' VEHICLE LOSES POWER AFTER RAPID ACCELERATION ABOVE 45MPH. A WHOOSHING SOUND OCCURS AND THEN ACCELERATION IS LIMITED. ALL WARNING LIGHTS FLASH INCLUDING 'CHECK ENGINE.' THIS HAS OCCURRED ONCE ABOUT A MONTH AGO AND DIAGNOSED AS A POORLY REPLACED GAS CAP'ALTHOUGH IT WAS ACTUALLY ON SECURELY. IT OCCURRED 2 WEEKS LATER 3 MORE TIMES WITHIN TWO DAYS. I BROUGHT IT IN WITH THE LIGHTS ON AND ISSUE STILL OCCURRING TO SUBARU PACIFIC. THEY CLEARED CODES AND TRIED TO RECREATE ISSUE WITHOUT SUCCESS. THEY RELEASED THE CAR BACK TO ME AFTER CORPORATE DEFERRED TO THEM. UPON DRIVING OUT OF DEALERSHIP, THE SAME THING HAPPENED ONLY AFTER ACCELERATION ABOVE 18 MPH'ALL WARNING LIGHTS BACK ON AND SPUTTERING/JERKING/LOSS OF POWER. WHOOSHING SOUND. DEALER IS IN POSSESSION OF THE CAR AGAIN TO LOOK INTO IT. ALSO, THERE TENDS TO BE A GREY-BLUE HUE TO THE EXHAUST EACH TIME CAR...

CAR WAS SHAKING WHILE IDLING/ SHIFTING HARD/ STUDDERING WHILE TRYING TO SHIFT AND NOT SHIFTING WHILE GOING UP AN INCLINE. THE TRANSMISSION WAS DAMAGED FROM THE SLACK IN THE CVT BELT AND NOW HAS TO BE COMPLETELY REPLACED. ALSO THE BATTERY DIED. NO DOORS WERE LEFT OPEN AND NO LIGHTS WERE LEFT ON. NO REASON TO HAVE A DEAD BATTERY OTHER THAN A LARGE PARASITIC DRAIN WHILE THE CAR IS OFF.

IN LOW SPEED WHEN WANTING INCREASE SPEED, THE ENGINE LOSES POWER AND BRIEFLY SPUTTERS AND THEN RECOVERS AND ACCELERATES. USUALLY HAPPENS WHEN TRYING TO ACCELERATE WHEN GOING UP HILL AND FROM SLOW, RIGHT TURNS. USUALLY AT HIGHWAY SPEED, IT CAN QUICKLY ACCELERATE.

IT SUDDENLY LOSES POWER WHILE DRIVING AND ALL OF SUDDEN IT GETS POWER AND JUMPS.THIS HAPPENS ALMOST 2 OR 3 DAYS IN A WEEK.IT HAPPENS IN CITY STREET.

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 19V856000 (ENGINE AND ENGINE COOLING) AND 19V855000 (POWER TRAIN). THE CONTACT STATED THAT THE GPS UNIT WAS INOPERABLE. FURTHERMORE, WHILE AT A STOP SIGN/LIGHT, THE VEHICLE WOULD ACCELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL CLUNKING, SQUEAKING NOISE DETECTED FROM THE STEERING/SUSPENSION. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND SHOOK FORWARD AND BACKWARDS, AND THE DRIVER AND PASSENGER DOORS MADE AN ABNORMAL BUZZING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PUENTE HILLS SUBARU (17801 E GALE AVE, CITY OF INDUSTRY, CA 91748, (626) 626-4800) MULTIPLE TIMES AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: SR#:1-50458273772. THE FAILURE MILEAGE WAS 1,000.

ISSUE #1: TRANSMISSION. STARTING AROUND 8000 MILES, A LOUD SQUEALING SOUND WOULD OCCUR PERIODICALLY DURING AUTOMATIC SHIFTING. AT FIRST IT WAS ONLY WHILE OBTAINING HIGHWAY SPEEDS AND LATER IT WOULD HAPPEN AT CITY STREET SPEEDS. THE SQUEALING SOUND WOULD BE ACCOMPANIED BY A SHUTTERING FEELING AS WELL. WE LIVE 3 HOURS FROM THE DEALER AND WERE TOLD BY THE DEALER THAT THE CAR WAS JUST 'GETTING TO KNOW US'. AS THIS PROBLEM PERSISTED AND WORSENED, WE WERE FINALLY BROUGHT IT TO THE DEALER AT 12,000 MILES AND THE TECHNICIAN DIAGNOSED A TRANSMISSION PROBLEM AND SAID WE NEED A NEW TRANSMISSION. THAT WAS ON 9/27/19. WE ARE AWAITING THE AVAILABILITY OF A NEW TRANSMISSION WHILE DRIVING A LOANER. ISSUE #2: ELECTRICAL ISSUE. TWICE ALL OF THE ENGINE WARNING/DASHBOARD LIGHTS CAME ON WHILE DRIVING ABOUT 20 MPH ON A DIRT ROAD. THE FIRST TIME WAS AROUND 9800 MILES. I WAS ABLE TO...

AT 16462 MILES ON ODOMETER, WHILE DRIVING ON HI WAY AT 65 MPH VEHICLE LOST POWER AND STARTED SMOKING SEVERELY FROM THE TAIL PIPES. PULLED OVER AND SHUT OFF. RESTARTED SEVERAL MINUTES LATER CONTINUED TO SMOKE AND WOULD NOT MOVE. TOWED TO DEALER, THEY STATED THE PCV VALVE BROKE APART, SUBARU WANTS THEM TO TEAR DOWN THE ENGINE TO SEE HOW MUCH DAMAGE WAS DONE. STILL WAITING FOR THEM TO DO ANYTHING, CAR IS SITTING OUTSIDE IN THE SERVICE AREA NOT BEING WORKED ON.

WE ARE NOTICING PERIODIC ISSUES WITH THE CVT IN THIS NEW CAR. OCCASIONALLY WE GET A HIGH-PITCHED WHINE, A SOUND LIKE A BELT SLIPPING, A LOSS OF POWER, AND A SUDDEN BUMP WHEN THE CVT SEEMS TO ADJUST TO THE SITUATION AND RETURN POWER AND NORMAL DRIVING. INTERNET IS FULL OF PEOPLE REPORTING THE ISSUE. TOOK IT TO THE DEALER AND GOT THE USUAL DEER-IN-HEADLIGHTS RESPONSE. THEY HAVE A SERIOUS ISSUE HERE. MOST RECENT EVENT I RECORDED WAS ON 8/28 11;00 AMISH ON I-5 NORTH OUT OF TACOMA TO SEATAC, DRIVING AT HIGHWAY SPEEDS.

WHEN DRIVING OUR ASCENT ON BOTH CITY STREETS AND THE HIGHWAY WE HAVE EXPERIENCED RPMS JUMPING AND SQUEAKING/SLIPPING NOISES COMING FROM THE ENGINE UNEXPECTEDLY. ITS VERY DISHEARTENING TO HAVE ISSUES WITH A BRAND NEW CAR THAT YOU'VE SPEND OVER $40K ON. I HAVE BEEN ABLE TO CAPTURE SOME VIDEO OF THE CONTROL PANEL AS THIS HAPPENS.

WE TOOK OUR 2019 ASCENT IN BECAUSE WE WERE HEARING SOME WEIRD NOISES COMING FROM THE FRONT END ROUGHLY 5000 MILES. UPON FURTHER INSPECTION THE SUBARU DEALERSHIP INFORMED US THAT THERE WAS AN ISSUE WITH THE STEERING RACK. THEY ASKED US TO ALLOW THEM TO ORDER A NEW STEERING RACK AND THEY WOULD CALL US AND SETUP AN APPOINTMENT TO CHANGE OUT THE RACK. ON SATURDAY THE AUG 17TH WE WENT ON A DRIVE WITH A TECHNICIAN TO SHOW HIM WHAT WE WERE FEELING IN THE TRANSMISSION. HE DROVE IT FOR PROBABLY 15 TO 20 MINUTES, SEVERAL DIFFERENT SPEEDS. HE TOO NOTICED SOME WEIRD SHIFT POINTS. ALSO COULD HEAR THE FRONT END. WE LEFT IT THERE AND CALLED THEM TODAY (19TH) TO FIND OUT THAT IT ISN'T THE STEERING RACK. IT'S THE COIL SPRINGS HITTING SOMETHING CAUSING THEM TO CHIP. THE TECHNICIAN STATED, WE WILL GET WITH THEM ON A...

WHEN DRIVING CAR AT DIFFERENT SPEEDS, THE CAR LOSES POWER, RPM INCREASE AND DECREASE SIGNIFICANTLY ACCOMPANIED BY A SCREECHING SOUND. THE VEHICLE HAS ABOUT 15K MILES AND HAS HAPPENED FOUR TIMES WITHIN A THREE WEEK PERIOD.

WHEN HOLDING SPEED CONSTANT BETWEEN APPROXIMATELY 20-35 MPH, OR UNDER VERY LIGHT ACCELERATION IN THIS RANGE, VEHICLE SEEMS TO JERK, SURGE, PULSE, OR SIMILAR. IT FEELS SIMILAR TO BEING IN THE CAR WITH SOMEONE LEARNING TO DRIVE A MANUAL TRANSMISSION.

CVT APPEARS TO BE FAULTY. WHILE DRIVING, RPMS WILL JUMP UP BY 1-2K, STAY AT THAT LEVEL FOR A SECOND OR TWO, THEN DROP DOWN. WHEN IT DROPS, CAR WILL SHUDDER OR ACCELERATE. OCCASSIONALLY A SCREECHING OR GRINDING NOISE IS HEARD. THIS HAS HAPPENED MULTIPLE TIMES, BUT IS NOT PREDICTABLE. IT HAS HAPPENED ON THE HIGHWAY AT SPEEDS IF 65 AND ABOVE; AND IT HAS HAPPENED ON CITY ROADS AT SPEEDS OF 30. IT SOMETIMES HAPPENS MULTIPLE TIMES IN ONE TRIP; OR IT MAY GO A WEEK BETWEEN EVENTS. DEALERSHIP HAS BEEN UNABLE TO REPLICATE IT, SAYS IF THEY CAN'T REPLICATE IT THEN THE "BEST CASE SCENARIO" FOR A DIAGNOSIS IS FOR THE TRANSMISSION TO FAIL AND FOR US TO BE STRANDED. A INTERNET SEARCH FOR "SUBARU ASCENT TRANSMISSION PROBLEMS" REVEALS THAT THIS IS A RARE PROBLEM, BUT SEEMS TO DISPROPORTIONATELY AFFECT ASCENTS BUILT IN AUGUST OF 2018. SUBARU ALLEGEDLY...

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. WHILE DRIVING 70-80 MPH, THE VEHICLE JERKED FORWARD AND THE TRANSMISSION STARTED TO SLIP. THE VEHICLE WAS TAKEN TO DCH SUBARU OF RIVERSIDE (LOCATED AT 8069 INDIANA AVE, RIVERSIDE, CA 92504, (951) 428-2314) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,200. THE VIN WAS NOT AVAILABLE.

WITHIN 5000 MILES TRANSMISSION JUMP, REAR GEAR NOT WORK AND THE RAB LIGHT, DEALER TOLD ME HE MUST REPLACE! I FIND A LOT OF STORY ON WEBSITE, PEOPLE HAVE SAME ISSUE AND SAME AMOUNT OF MILEAGE

THE SUBARU ASCENT WAS PURCHASED AUGUST 2018 (ABOUT 7 MONTHS AGO) AND THE CAR CURRENTLY HAS ABOUT 14,000 MILES. THE CVT TRANSMISSION BEGAN SLIPPING AROUND MARCH 16TH, 2019, CAUSING INTERMITTENT VIBRATION AND LOSS OF POWER WHEN ACCELERATING. THIS WOULD OCCUR AT BOTH LOW AND HIGH SPEEDS, AND WOULD OCCUR MORE FREQUENTLY AFTER THE CAR HAD BEEN DRIVEN FOR ABOUT 15 MINUTES. AT HIGHWAY SPEEDS, THE CAR WOULD STRUGGLE INTERMITTENTLY TO MAINTAIN SPEED. INITIALLY THE PROBLEM WAS SPORADIC, BUT WITH EVERY DAY GREW MORE FREQUENT. AFTER BEING TAKEN TO DEALERSHIP TO BE EVALUATED, THE DEALER REPORTED THAT WHILE THE TECHNICIAN WAS TEST DRIVING THE VEHICLE, COMPLETE FAILURE OF THE TRANSMISSION OCCURRED AND THE CAR WAS NO LONGER DRIVABLE. THE DEALER HAS ORDERED A NEW TRANSMISSION TO REPLACE THIS FAILED ONE. TOTAL TIME FROM ONSET OF PROBLEM TO TRANSMISSION FAILURE IS ABOUT 2 WEEKS WITH REGULAR DAILY DRIVING.

OUR ASCENT STARTED HAVING A SQUEAL AND RPM JUMP AROUND 6000 MILES. THE CAR WOULD ONLY MAKES THIS NOISE ON ACCELERATION AND WOULD CAUSE THE CAR TO LOCK UP UNTIL THE CHAIN/BELT WOULD RESEAT AND THE RPM RETURN TO NORMAL. IT THROWS NO WARNING CODES BUT HAPPENS RANDOMLY BUT SEVERAL TIMES WHEN IT DOES HAPPEN. WAS TOLD IT WAS A TRANSMISSION ISSUE, BUT SUBARU HAS REPLACED SOME AND THEY ARE DOING SAME THING. THEY TOLD ME TO DRIVE IT LIKE IT IS AND SERVICE DEPARTMENT WAS TO FILE A CLAIM WITH SUBARU TO TRY TO GET THEM TO INITIATE A FIX FROM THE SUBARU ENGINEERS. TOTALLY NOT SAFE TO DRIVE AT 65-70 AND THEN IT STALLS OUT BEFORE IT FIXES ITSELF.