2017 RAM PROMASTER Unknown Or Other Problems

3 NHTSA complaints on file

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Unknown Or Other Issues in the 2017 RAM PROMASTER

3 unknown or other complaints have been filed with NHTSA for the 2017 RAM PROMASTER. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

3
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Unknown Or Other Complaints

#11614481 |
There’s already a recall on the engine cooling fans. I was driving on the freeway when the cooling g fans failed causing overheating and major damage to the engine, specifically the head gasket, thermostat, and radiator. I took it to the dealer after finding out about the recall. They replaced the fans but are still not working correctly. They also refused to repair the other damages that were caused due to the recall part failure. I use my vehicle for work and have been unable to work for more than 2 weeks now due to the damages and have had to decline a lot of work in that time. This is affecting my livelihood. So far the dealer and manufacturer have only wanted to charge me for any additional diags or repairs when my vehicle was running great until this incident. The vehicle is unsafe to drive and the recall...
#11614112 |
What happened: While driving on the freeway, the engine cooling fans failed, causing the engine temperature to rise excessively and increasing pressure within the cooling system. This resulted in a hole being blown through the thermostat, and all the coolant leaked out. Only after the coolant was lost did the engine overheating warning lamp come on. I safely pulled over, but the engine had already overheated severely. I was unable to drive the vehicle for a week while waiting for the dealer to replace the cooling fans under the recall. After the recall repair was completed, I picked up my vehicle from the dealer. On my way home, I noticed a loss of power, poor acceleration, and engine shaking, especially after the engine had been off for a few hours. I replaced the thermostat and radiator myself, but I believe the overheating caused internal engine damage, potentially a blown head...
#11322275 |
WAITING ON A FIX FOR 3 RECALLS
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