2017 RAM PROMASTER Exterior Lighting Problems
6 NHTSA complaints on file
Exterior Lighting Issues in the 2017 RAM PROMASTER
6 exterior lighting complaints have been filed with NHTSA for the 2017 RAM PROMASTER. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.
6
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
All Exterior Lighting Complaints
We purchased 4 of these Dodge promasters about 4 years ago. During the first year we were replacing headlights about every 2 months. Dodge told us that we needed to use their "heavy duty" bulbs. These bulbs seem to last about 1 year. They have a 2 year warranty on original purchase, so after 2 years we have to pay again. This last time the bulb blew it also melted the housing the bulbs sits in. We were required to replace the assembly and the bulbs. I believe Dodge has a voltage issue causing premature bulb failure and now creating a fire hazard. Headlights should not burn out in a year!
THE HEADLAMPS HAVE BEEN REPLACED MULTIPLE TIMES, WAY MORE THAN THEY SHOULD NEED. WE REPLACED THE DRIVERS SIDE LOW BEAM IN DECEMBER 2019, APRIL 2020 AND NOW IT IS IT OUT AGAIN - NOVEMBER 2020. IN ADDITION, THERE ARE NO WARNING LIGHTS TO LET THE DRIVER KNOW THE LOW BEAM LIGHT IS OUT. OUR VEHICLE ONLY HAS 44800 MILES ON IT. PLEASE INVESTIGATE AS HEAD LANPS ARE EXPENSIVE.
HEADLIGHT BULBS AND SOCKETS ARE BURNING OUT CHANGED OUT BOTH SIDES WITHIN LESS THAN 6 MONTHS OF EACH OTHER. LAST WEEK RIGHT HEADLIGHT BULB IN A WEEK THE LEFT SIDE WENT OUT????
TL* THE CONTACT OWNS A 2017 RAM PROMASTER 1500. THE CONTACT STATED THAT THE DRIVER'S DOOR HINGE WAS DETACHED AND THE REAR DOOR LATCH WAS FRACTURED AND FAILED TO OPEN OR CLOSE. IN ADDITION, THE PASSENGER SIDE SLIDING DOOR WAS FRACTURED. FURTHERMORE, WHILE DRIVING, THE DRIVER'S SIDE HEADLIGHT BECAME INOPERABLE WITHOUT WARNING AND A "LIGHT OUT" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO FERMAN CHRYSLER JEEP DODGE RAM TAMPA (24314 FL-54, LUTZ, FL 33559, (813) 929-2400) WHERE IT WAS DIAGNOSED THAT THE DOOR'S A FRAME WAS DETACHED FROM THE HINGE AND THE HEADLIGHTS WERE OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 59674601. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,000.
CONTINUALLY BLOWS HEADLIGHTS ON EITHER SIDE FOR NO APPARENT REASON. I HAVE REPLACED ALL OF THEM, INCLUDING THE BRIGHTS
HEADLIGHTS GO OUT EVERY 30 DAYS ,IN THE MIDDLE OF THE NIGHT ,WHILE ON THE HIGHWAY IN THE MIDDLE OF A SNOW STORM , RAIN STORM ETC...
Other 2017 RAM PROMASTER Problem Areas
Electrical System
19 complaints
Engine
18 complaints
Power Train
14 complaints
Service Brakes
5 complaints
Engine And Engine Cooling
3 complaints
Equipment
3 complaints
Steering
3 complaints
Unknown Or Other
3 complaints
Fuelpropulsion System
2 complaints
Structurebody
2 complaints
Visibilitywiper
2 complaints
Wheels
2 complaints
Electronic Stability Control Esc
1 complaint
Engine And Engine Coolingcooling System
1 complaint
Fuel System Gasoline
1 complaint
Latcheslockslinkagesdoorslatch
1 complaint
Seat Belts
1 complaint
Seat Beltsfrontretractor
1 complaint
Structurebodydoor
1 complaint
Suspension
1 complaint
Vehicle Speed Control
1 complaint