2024 RAM 3500 — Problems, Recalls & Safety Data
N/A
Safety Rating
43
Owner Complaints
2
Recalls
22
Service Bulletins
0
Investigations
Overview of the 2024 RAM 3500
The 2024 RAM 3500 has received a total of 43 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE, STEERING:COLUMN, STEERING:STEERING CONTROL MODULE. 22 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Service Brakes (9 complaints), Engine (5 complaints), and Power Train (5 complaints).
Recalls for the 2024 RAM 3500
NHTSA has recorded 4 recalls for the 2024 RAM 3500, potentially affecting up to 446,830 vehicles.
Recall 24V199000 — AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
| 38,164 vehicles affected
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager...
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US,...
View full details →Recall 24V199000 — STEERING:COLUMN
| 38,164 vehicles affected
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager...
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US,...
View full details →Recall 23V799000 — STEERING:STEERING CONTROL MODULE
| 185,251 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn...
Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA...
View full details →Recall 23V799000 — EXTERIOR LIGHTING
| 185,251 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn...
Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA...
View full details →Owner Complaints for the 2024 RAM 3500
43 complaints have been filed with NHTSA for the 2024 RAM 3500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 9 | 3 | 0 | 2 | 0 |
| Engine | 5 | 0 | 1 | 0 | 0 |
| Power Train | 5 | 0 | 0 | 0 | 0 |
| Electrical System | 4 | 0 | 0 | 1 | 0 |
| Unknown Or Other | 4 | 1 | 0 | 0 | 0 |
| Air Bags | 3 | 2 | 0 | 2 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Tires | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention | 1 | 0 | 0 | 1 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightingturn Signal | 1 | 0 | 0 | 0 | 0 |
| Fuel System Diesel | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilityrearview Mirrorsdevicesexterior | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
After the engine replacement, the tractor continues to operate unreliably, and I cannot use it in my business because it is unreliable.
On 01/21/2026 there was a warning light that came on stating accelerator control sensor, the next morning the truck started stalling, and continued stalling multiple times. I attempted to get the vehicle to the service center. It then stalled 2 more times, the service center told me they couldn’t look at the truck until the next day, the vehicle then stalled on me again that evening, they kept the truck until Friday evening, and told me they couldn’t duplicate the issue. They knew it had happened, but they couldn’t find the cause without replacing a bunch of parts until they found the correct issue. I took the vehicle home, started it the next morning and the maintenance required issue again returned, I took it back to the service center, they checked the codes, and told me it shows the 3rd taillight is staying on which indicates usually a fuel issue. They then sent me a quote stating a bunch of things that’s already been done to the vehicle outside of their service center, as well as the part they told me was where they had started to diagnose the issue and it didn’t work, all of which are not covered under the current warranties of the vehicle and basically the way I understood it that I would have to keep buying parts and replacing things out of pocket until the drivetrain issues were resolved.
On 01/21/2026 there was a warning light that came on stating accelerator control sensor, the next morning the truck started stalling, and continued stalling multiple times. I attempted to get the vehicle to the service center. It then stalled 2 more times, the service center told me they couldn’t look at the truck until the next day, the vehicle then stalled on me again that evening, they kept the truck until Friday evening, and told me they couldn’t duplicate the issue. They knew it had happened, but they couldn’t find the cause without replacing a bunch of parts until they found the correct issue. I took the vehicle home, started it the next morning and the maintenance required issue again returned, I took it back to the service center, they checked the codes, and told me it shows the 3rd taillight is staying on which indicates usually a fuel issue. They then sent me a quote stating a bunch of things that’s already been done to the vehicle outside of their service center, as well as the part they told me was where they had started to diagnose the issue and it didn’t work, all of which are not covered under the current warranties of the vehicle and basically the way I understood it that I would have to keep buying parts and replacing things out of pocket until the drivetrain issues were resolved.
On 01/21/2026 there was a warning light that came on stating accelerator control sensor, the next morning the truck started stalling, and continued stalling multiple times. I attempted to get the vehicle to the service center. It then stalled 2 more times, the service center told me they couldn’t look at the truck until the next day, the vehicle then stalled on me again that evening, they kept the truck until Friday evening, and told me they couldn’t duplicate the issue. They knew it had happened, but they couldn’t find the cause without replacing a bunch of parts until they found the correct issue. I took the vehicle home, started it the next morning and the maintenance required issue again returned, I took it back to the service center, they checked the codes, and told me it shows the 3rd taillight is staying on which indicates usually a fuel issue. They then sent me a quote stating a bunch of things that’s already been done to the vehicle outside of their service center, as well as the part they told me was where they had started to diagnose the issue and it didn’t work, all of which are not covered under the current warranties of the vehicle and basically the way I understood it that I would have to keep buying parts and replacing things out of pocket until the drivetrain issues were resolved.
I got this 2024 vehicle brand new with 15 miles on it in August of 2025 . It is now January of 2026 by check engine light had came on 7 times since November of 2025. I had to shut down work because of this . It came on the 8th time today and I was told by the delearship that they didn’t know what to do . My truck is at 43,000 miles and literally a piece of junk.
Safety Rating for the 2024 RAM 3500
NHTSA has not yet tested the 2024 RAM 3500 in its New Car Assessment Program.
Technical Service Bulletins for the 2024 RAM 3500
Chrysler (FCA US, LLC) has issued 22 technical service bulletins (TSBs) for the 2024 RAM 3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
08-374-25 — WHEELS
Max Tow Right and Left Rear Wheel Speed Sensors Inoperable Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C003A-62 - Right Rear Wheel Speed Sensor - Signal Compare Failure. ● C0037-62 - Left...
9100727 — ENGINE
When installing the new replacement pipe, do not remove or replace the O-ring that comes pre-installed on the new part. This O-ring is factory-fitted and must remain in place to ensure proper sealing and prevent leaks or fitment issues.
21-012-25 REV. E — POWER TRAIN
Not applicable to vehicles built for US market. Rear Selective Thrust Washer Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0218-00 - Transmission High Temperature Operation Activated. ● P0716-00 - Input Speed...
S2508000062 — POWER TRAIN
Unresponsive 4WD Shifter, Service 4WD Light Illuminated. ABS And/Or Traction Control Lights May Also Be On
41C Combo — ENGINE
Emissions Recall 41C - 6.4L Crankshaft Linear Compensation ECM Misfire Monitoring - Dealer Notification
104525 — WHEELS
SENSOR - WHEEL SPEED
09-007-25 — FUEL/PROPULSION SYSTEM
"Heavy Duty Exhaust Gas Recirculation (EGR) Value Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1404 - EGR Position Sensor Rationality Closed This bulletin involves replacing the EGR valve."
08-045-25 REV.A — ELECTRICAL SYSTEM
"Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience one or more of the following: ● Wired Remote Start (WRS) may have to be pressed twice to shut the engine off. ● WRS feature unable to turn off the engine when using the WRS button."
08-047-25 — SUSPENSION
"Flash: Air Suspension Control Module (ASCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C2202-00 - Original VIN Mismatch/missing. Customers may also experience: ● ""Service air suspension"" icon light may be on and system may be...
102940 — UNKNOWN OR OTHER
CONVERTER - CATALYTIC
Showing 10 of 22 technical service bulletins.
NHTSA Investigations for the 2024 RAM 3500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the RAM 3500
- 2019 RAM 3500 — 170 complaints
- 2020 RAM 3500 — 152 complaints
- 2021 RAM 3500 — 83 complaints
- 2022 RAM 3500 — 224 complaints
- 2023 RAM 3500 — 17 complaints
- 2024 RAM 3500 (current)
- 2025 RAM 3500 — 44 complaints
- 2026 RAM 3500 — 11 complaints
Other RAM Models
- RAM 1500 — 15,786 total complaints
- RAM 2500 — 7,223 total complaints
- RAM PROMASTER — 739 total complaints
- RAM 5500 — 194 total complaints
- RAM PROMASTER CITY — 139 total complaints
- RAM 4500 — 64 total complaints
- RAM PROMASTER 2500 — 52 total complaints
- RAM PROMASTER 3500 — 30 total complaints