2024 RAM 2500 — Problems, Recalls & Safety Data

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N/A

Safety Rating

57

Owner Complaints

9 Crashes 2 Fires

3

Recalls

ACTIVE RECALL

32

Service Bulletins

0

Investigations

Overview of the 2024 RAM 2500

The 2024 RAM 2500 has received a total of 57 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE, STEERING:COLUMN, STEERING:STEERING CONTROL MODULE. 32 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Electrical System (9 complaints), Service Brakes (9 complaints), and Engine (7 complaints).

Recalls for the 2024 RAM 2500

NHTSA has recorded 5 recalls for the 2024 RAM 2500, potentially affecting up to 719,741 vehicles.

Recall 24V199000 — AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

| 38,164 vehicles affected

Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager...

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US,...

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Recall 24V199000 — STEERING:COLUMN

| 38,164 vehicles affected

Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager...

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US,...

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Recall 23V799000 — STEERING:STEERING CONTROL MODULE

| 185,251 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn...

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA...

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Recall 23V799000 — EXTERIOR LIGHTING

| 185,251 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn...

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA...

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Recall 23V654000 — BACK OVER PREVENTION:DISPLAY FUNCTION

| 272,911 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

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Owner Complaints for the 2024 RAM 2500

57 complaints have been filed with NHTSA for the 2024 RAM 2500. Below is a breakdown by vehicle component.

Most Recent Complaints

#11719283 | SERVICE BRAKES | | N/A miles
Spongy brakes, constant pumping of brakes to aid in stoping but check this out! In 4x4 mode Low 4x4 brake failure is almost 90%! I must mash the brakes as the brake peddle falls to the floor, then wait, brace and pray truck comes to come to a stop!!!!
#11716459 | ELECTRICAL SYSTEM | | N/A miles Fire
On 4/28/25 our 2024 Dodge Ram 2500 truck caught fire, It had 25,880 miles on it. we bought it brand new in 9/24. Flames were coming from the engine. The fire had to be extinguished with a fire extinguisher. The truck was towed to the local Dodge dealership. Miracle Chrysler After they looked at the truck we were told that fired was caused by a faulty heater grid. The truck has been sitting at the Dodge dealership since 4/28/25 to current. Originally we were told Stellantis would buy it back then they changed their minds and said no we will repair it. As of today they still have not started the repairs. I have invoice dated 1/8/26 that sates it will cost $55,277.23 just in parts to repair the damage that does not include the labor fees and they are not sure that is all the parts they will actually need. We have been making the payment on this truck the entire time is has been sitting there $1369.87 plus renting another truck for $641 a week from Enterprise. They are going to spend more money to repair the truck than the payoff. Current pay is $62,235.41. Makes no sense. Then this week I saw on the news that RAM just issued a recall for the same truck but years 2019-2023 with 6 fires recorded for same issue faulty heater grid. I think my truck is one of the first of 2024 to catch fire from the same issue.
#11715378 | AIR BAGS | | N/A miles Crash 6 Injuries
Air bags did not go offin crash
#11712348 | SERVICE BRAKES | | N/A miles
Vehicle was purchased new with 29 miles on the odometer in December 2025. The brakes on the truck do not begin to engage until the brake pedal is depressed greater than 50% of its travel. The initial feedback of the brake pedal within the first 50% of travel is numb with virtually no resistance. While driving the truck from the purchasing dealer in Warrenton, VA to Chicago, IL, I encountered several instanced during medium to heavy traffic where I expected the truck to stop, but the significant vagueness in the pedal turned a routine slow down situation into an emergency/panic stop. After putting ~600 miles on the truck, it has not gotten better and the truck is currently at a local dealership in the Chicagoland area. There are no warning lights on and, as of now, the dealership has had the truck for almost 2 2 weeks with no resolution currently available from the service department, nor the manufacturer.
#11712351 | SERVICE BRAKES | | N/A miles
Vehicle was purchased new with 45 miles on the odometer in December 2025. The brakes on the truck do not begin to engage until the brake pedal is depressed greater than 50% of its travel. The initial feedback of the brake pedal within the first 50% of travel is numb with virtually no resistance. While driving the truck from the purchasing dealer in Warrenton, VA to Chicago, IL, I encountered several instanced during medium to heavy traffic where I expected the truck to stop, but the significant vagueness in the pedal turned a routine slow down situation into an emergency/panic stop. After putting ~1200 miles on the truck, it has not gotten better. I am currently waiting to see the results of our other "twin" truck (XXX) that is currently at a local dealership in the [XXX] area. There are no warning lights on and, as of now, the dealership has had the truck for almost 2 weeks with no resolution currently available from the service department, nor the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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Safety Rating for the 2024 RAM 2500

NHTSA has not yet tested the 2024 RAM 2500 in its New Car Assessment Program.

Technical Service Bulletins for the 2024 RAM 2500

Chrysler (FCA US, LLC) has issued 32 technical service bulletins (TSBs) for the 2024 RAM 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

S2508000107 — SEATS

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate

108410 — UNKNOWN OR OTHER

CORE - HEATER

08-350-25 — ELECTRICAL SYSTEM

Air Handling Performance Test (APT) Availability In wiTECH Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0234-00 - Turbocharger Overboost Condition. ● P0299-00 - Turbocharger Underboost. ● P0101-00 - Mass Air Flow Sensor...

23-006-25 REV. B — STRUCTURE:BODY

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.

21-012-25 REV. D — POWER TRAIN

NOTE: Not applicable to vehicles built for US Market. Rear Selective Thrust Washer Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0218-00 - Transmission High Temperature Operation Activated. ● P0716-00 - Input...

9100607 — ELECTRICAL SYSTEM

"MODULE Transfer Case Control If DTC C2112 is set in the DTCM module refer to complete diagnostics in Service Library, it has been seen this is primarily caused by a wiring issue. Please inspect all wiring, wiring connections and drive the vehicle in the conditions that set this fault according...

S2503000003 — ELECTRICAL SYSTEM

Rear Axle Locker Inoperative, Service Axle Locker Message Displayed. Discussion: Some customers may experience a, inop rear axle locker, and Service Axle Locker message. After further investigation, the technician may not find any diagnostic trouble codes (DTCs) set. However, intermittently, they may find the following DTCs set in the Drivetrain...

S2505000002REVA — SERVICE BRAKES

Antilock Brake System (ABS) Light On. Diagnostic Trouble Code (DTC) C0044-01 Set. Discussion: Follow the published diagnostics for C0044-01-BRAKE PRESSURE SENSOR 1 - GENERAL ELECTRICAL FAILURE. If testing leads to replacement of a component, it is necessary to replace the entire brake unit. The integrated control unit (ICU) is comprised...

S2505000002REVA — ELECTRICAL SYSTEM

Antilock Brake System (ABS) Light On. Diagnostic Trouble Code (DTC) C0044-01 Set. Discussion: Follow the published diagnostics for C0044-01-BRAKE PRESSURE SENSOR 1 - GENERAL ELECTRICAL FAILURE. If testing leads to replacement of a component, it is necessary to replace the entire brake unit. The integrated control unit (ICU) is comprised...

21-012-25 REV. C — POWER TRAIN

"Rear Selective Thrust Washer Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0218-00 - Transmission High Temperature Operation Activated. ● P0716-00 - Input Speed Sensor 1 Circuit Performance. ● P0729-00 - Gear...

Showing 10 of 32 technical service bulletins.

NHTSA Investigations for the 2024 RAM 2500

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the RAM 2500

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Other RAM Models

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