2021 RAM 2500 Steering Problems

4 NHTSA complaints on file

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Steering Issues in the 2021 RAM 2500

4 steering complaints have been filed with NHTSA for the 2021 RAM 2500. Of these, 0 involved a crash, 1 involved a fire, and 0 resulted in injury.

4
Complaints
0
Crashes
1
Fires
0
Injuries
0
Deaths

All Steering Complaints

#11703074 |
I am reporting a serious safety issue with my 2021 Ram 2500 (VIN: [XXX] ). The truck has experienced three separate transmission failures within a few months. Each time the transmission was replaced, the vehicle failed again shortly afterward. At one point, the dealership returned the truck to me without transmission fluid, causing additional internal damage and creating an extreme safety risk. I have also had steering issues since the truck was new, which continue today despite multiple service attempts. Shortly after purchase, the truck developed severe mold and water intrusion after the roof stop lamp was removed or stolen while the vehicle was at the dealership for service. This caused water to leak into the interior and contaminate the carpet. The dealership replaced the carpet but the issues continued. The repeated transmission failures, steering defects, and water intrusion have made this truck unsafe to drive. The vehicle has lost...
#11644773 |
Steering wheel started to make a snap noise when being turn either to the left or right. Didn't happen every turn but would come and go and became more frequent. Took to dealer for diagnosis and they said it's the same noise the 1500s have when the clock spring failed or broke. He tried to see if we had that recall since it was on some 1500s and some 2500s but ours wasnt so we had to pay out of pocket.
#11526286 | Fire
Fire on sliding portion of read window. Short on connection point of wiring harness for defroster. Dealer verified and confirmed. All has been documented. Also has had PCM and other electrical components real places two times now, along with other electrical issues that are still ongoing since time of purchase back in March of 2021. John L. Sullivan of Yuba City refuses to do work or rectify this issue. Ryan Triebess, the service manager, has a personal attachment to online reviews and refuses work to any paying customer that voices their dissatisfaction leaving me with a truck that to this day is a fire risk.
#11467743 |
traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.
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