NHTSA Complaint #11644773 — 2021 RAM 2500 STEERING

Complaint Details

ODI Number	11644773
Vehicle	2021 RAM 2500
Component	STEERING
Date of Incident	January 2, 2025
Date Filed	February 25, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Steering wheel started to make a snap noise when being turn either to the left or right. Didn't happen every turn but would come and go and became more frequent. Took to dealer for diagnosis and they said it's the same noise the 1500s have when the clock spring failed or broke. He tried to see if we had that recall since it was on some 1500s and some 2500s but ours wasnt so we had to pay out of pocket.

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