NHTSA Complaint #11526286 — 2021 RAM 2500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11526286
Vehicle	2021 RAM 2500
Component	ELECTRICAL SYSTEM
Date of Incident	December 15, 2021
Date Filed	June 9, 2023
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Fire on sliding portion of read window. Short on connection point of wiring harness for defroster. Dealer verified and confirmed. All has been documented. Also has had PCM and other electrical components real places two times now, along with other electrical issues that are still ongoing since time of purchase back in March of 2021. John L. Sullivan of Yuba City refuses to do work or rectify this issue. Ryan Triebess, the service manager, has a personal attachment to online reviews and refuses work to any paying customer that voices their dissatisfaction leaving me with a truck that to this day is a fire risk.

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