2009 NISSAN MURANO Structure Problems

DEC 2014 TOOK 2009 NISSAN MURANO TO DEALERSHIP. CRACKS STARTED OPENING UP ON FRONT PANEL OF DASH AND ON SIDE WHERE PASSENGER AIRBAG IS. DEALERSHIP TOLD ME I WOULD HAVE TO CONTACT NISSAN N.A. DUE TO VEHICLE PAST IT'S WARRANTY. CALLED NISSAN N.A., THEY SAID THEY WOULD CONTACT DEALERSHIP AND CALL ME BACK. DEC 29TH NISSAN CALLED BACK, RESPONSE " SORRY CAN'T DO ANYTHING VEHICLE OUT OF WARRANTY" AND THE ASST. SERVICE MGR. GAVE HER THE IMPRESSION NORMAL WEAR OR SUN DAMAGE CAUSED THE CRACKS. THIS WAS NOT A WARRANTY ISSUE NOR DID THE SERVICE MGR. GAVE ME THE IMPRESSION HE THOUGHT IT WAS SUN DAMAGE. I ASKED HER FOR A EMAIL ADDRESS SO I COULD SEND SOME PHOTO'S. SHE TOLD ME THERE WAS NOT AN EMAIL AVAILABLE FOR CONSUMERS," THE DEALERSHIP WAS THEIR EYES " NO PICTURES WERE EVEN TAKEN BY THE DEALERSHIP. NISSAN DID NOT WANT TO HELP...

MY DASHBOARD IS MELTING. EVERYTHING IS STICKY AND STARTING TO GLARE, WHICH IMPEDES VISIBILITY. WHY CAN'T THERE BE A RECALL TO MAKE THESE AUTO MAKERS STAND BEHIND THEIR PRODUCTS? THIS IS THE SAME THING THAT HAPPENED TO OUR 2004 INFINITI. THE DASHBOARD BUBBLED, AND BECAUSE THERE WAS NO RECALL, THEY DIDN'T NOTIFY OWNERS. BUT THEY DID REPLACE THEM IF YOU BROUGHT IT TO THEIR ATTENTION. IT WAS A SECRET THAT THEY DIDN'T WANT TO LET OWNERS KNOW ABOUT, SO THEY WOULDN'T HAVE TO REPAIR, UNLESS YOU INSISTED ON IT. OUR INFINITI WAS SERVICED REGULARLY AT THE DEALERSHIP AND THEY SAY THEY DIDN'T NOTICE THE HUGE BUBBLING EFFECT ALL OVER THE DASHBOARD! WHY ISN'T NHTSA DOING SOMETHING FOR THE CONSUMER? ARE THEY ON THE AUTOMAKERS PAYROLL? *TR

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 70 MPH THE CONTACT NOTICED THAT THE AIR CONDITIONER FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE FRONT BUMPER ON THE VEHICLE HAD THREE SMALL HOLES WHICH ALLOWED DEBRIS INTO THE ENGINE AND DAMAGED THE CONDENSER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,600.