2017 NISSAN MAXIMA Steering Problems

My son was driving my car to work and this is his account of the incident On 1/17/2026 on I95 n, the steering wheel abruptly stopped controlling the wheels. It was as if it completely disconnected and he lost control and crashed into the median. It was a terrifying incident for my son. No other cars were involved. This accident has been reported to my insurance company. This car has been a smooth ride since I've had it. It has UNDER 70,000 miles even though it's a 2017 Nissan Maxima. There were no warning or messages on the dash. I have been ill so the process of getting the car appraised or considered for repairs has just begun. I incurred towing charges and rental fees. My son is having headaches and back pain since this incident. What made it extremely scary is that it happened suddenly.

My main issue that has caused major concern is while I was driving down the road.The steering all of a sudden jerked and I was almost in an accident. I immediately took it down to my mechanic and he stated that the control arm of the vehicle was bad. I did replace all four tires and got an alignment prior to this happening. Now,this was the most serious incident. I purchased this vehicle in 2022. I have had nothing but problems with it. The first two months I had it. I had to replace the mass airflow sensor not only once but twice. Then a couple months later the serpentine belt went out, replaced that, then of course it goes out again 6th months later. Replaced again!. In addition to that I have had several electrical issues, I think I replaced more tail lights, fog lights, and headlights on this...

Is experiencing banging sound coming from rear suspension under the car. Banging noise when going over bumps ,fighting to control vehicle at moderate speeds. Car was brought new, only as 54k miles. I feel I'm being stalled until warranty expires at 60k miles please help.

WHILE WAITING AT A INTERSECTION TOO MAKE A TURN, THE STEERING WHEEL BECAME VERY STIFF. IMPOSSIBLE TO TURN, AND A RED LIGHT CAME ON INDICATING NO POWER STEERING FLUID. NOTE THE CAR IS A 2017 AND HAS LESS THAN 2,000 MILES.