2014 NEW FLYER XCELSIOR Problems, Recalls & Safety Rating

Overview of the 2014 NEW FLYER XCELSIOR

The 2014 NEW FLYER XCELSIOR has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT. 8 technical service bulletins have been issued by New Flyer of America, Inc. for this model year.

Recalls for the 2014 NEW FLYER XCELSIOR

NHTSA has recorded 1 recall for the 2014 NEW FLYER XCELSIOR, potentially affecting up to 2,354 vehicles.

Recall 25V542000 — STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

October 8, 2025 | 2,354 vehicles affected

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Consequence: An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.

Remedy: New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.

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Owner Complaints for the 2014 NEW FLYER XCELSIOR

No complaints have been filed with NHTSA for the 2014 NEW FLYER XCELSIOR.

Safety Rating for the 2014 NEW FLYER XCELSIOR

NHTSA has not yet tested the 2014 NEW FLYER XCELSIOR in its New Car Assessment Program.

Technical Service Bulletins for the 2014 NEW FLYER XCELSIOR

New Flyer of America, Inc. has issued 8 technical service bulletins (TSBs) for the 2014 NEW FLYER XCELSIOR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSIB-17-01 — EQUIPMENT:APPLIANCE:AIR CONDITIONER

August 1, 2017

This Technical Service Information Bulletin Describes the Recommended Maintenance for Flexible Coolant Hoses Located Above the Electronic Equipment Enclosure on Xcelsior Model Vehicles Equipped with Rooftop HVAC Sytems.

TSIB 15-07 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

December 18, 2015

Alternator Power Cable Support Inspections New Flyer has observed several instances of chafing of the alternator power cable installations in certain of customers vehicles. New Flyer is issuing this Technical Service Information Bulleting to notify its customers of the potential for this chafing to occur in certain circumstances. In order...

SMB147 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

July 31, 2015

SERVICE MANUAL BULLETIN - PREVENTIVE MAINTENANCE - EMP RADIATOR.

SMB-146 — ENGINE

July 30, 2015

NEW FLYER: INFORMATION REGARDING THE REVISION OF OEM ON TORQUE VALUE (48IN-LB (5.4NM) FOR THE DRAIN PLUG OF DEF TANK. MODEL XCELSIOR. NO YEARS LISTED. *PE

SMB-146 — EQUIPMENT ADAPTIVE/MOBILITY

July 30, 2015

NEW FLYER: INFORMATION REGARDING THE REVISION OF OEM ON TORQUE VALUE (48IN-LB (5.4NM) FOR THE DRAIN PLUG OF DEF TANK. MODEL XCELSIOR. NO YEARS LISTED. *PE

SMB138 — STEERING

November 30, 2014

Service Manual Bulletin - Steering Stop Adjustment

SMB149 — SUSPENSION:FRONT:WHEEL BEARING

July 31, 2013

SERVICE MANUAL BULLETIN - MAN AXLE FRONT & REAR WHEEL BEARING INSPECTION.

SMB149 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC