Vehicle Safety Data

2016 NEW FLYER XCELSIOR — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

1

Recall

ACTIVE RECALL

9

Service Bulletins

0

Investigations

Overview of the 2016 NEW FLYER XCELSIOR

The 2016 NEW FLYER XCELSIOR has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT. 9 technical service bulletins have been issued by New Flyer of America, Inc. for this model year.

Recalls for the 2016 NEW FLYER XCELSIOR

NHTSA has recorded 1 recall for the 2016 NEW FLYER XCELSIOR, potentially affecting up to 2,354 vehicles.

Recall 25V542000 — STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

| 2,354 vehicles affected

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Consequence: An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.

Remedy: New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.

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Owner Complaints for the 2016 NEW FLYER XCELSIOR

No complaints have been filed with NHTSA for the 2016 NEW FLYER XCELSIOR.

Safety Rating for the 2016 NEW FLYER XCELSIOR

NHTSA has not yet tested the 2016 NEW FLYER XCELSIOR in its New Car Assessment Program.

Technical Service Bulletins for the 2016 NEW FLYER XCELSIOR

New Flyer of America, Inc. has issued 9 technical service bulletins (TSBs) for the 2016 NEW FLYER XCELSIOR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSIB 21-03 — ELECTRICAL SYSTEM

Technical Service Information Bulletin revising the lubrication schedule for the scroll bearing on specifically equipped vehicles with the Powerex direct drive electric air compressor.

SMB157 — SUSPENSION

SERVICE MANUAL BULLETIN - TORQUE - DRAG LINK END CLAMP (INSTALLATION & BALL JOINT REPLACEMENT) - ALL VEHILCES

SMB154 — EQUIPMENT

Governor D-2. This bulletin provides revised information on the Governor D-2 settings for your New Flyer Vehicle.

SMB154 — EQUIPMENT ADAPTIVE/MOBILITY

Governor D-2. This bulletin provides revised information on the Governor D-2 settings for your New Flyer Vehicle.

TSIB 15-07 — EQUIPMENT ADAPTIVE/MOBILITY

Alternator Power Cable Support Inspections

TSIB 15-07 — EQUIPMENT

Alternator Power Cable Support Inspections

PMB-044 — EQUIPMENT

SERVICE MANUAL BULLETIN - TOOLS & TESTING EQUIPMENT – ARTICULATED JOINT.

PMB-040 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Parts Manual Bulletin - Rear Axle Housing Oil Filter.

SMB121 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Service Manual Bulletin - Front and Rear Axle Fastener Replacements.

NHTSA Investigations for the 2016 NEW FLYER XCELSIOR

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the NEW FLYER XCELSIOR

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Other NEW FLYER Models

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