Recall 25V542000 — STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT Defect in 2012-2025 NEW FLYER XCELSIOR
RECALL This recall affects up to 2,354 vehicles.
Recall Summary
| NHTSA Campaign | 25V542000 |
| Manufacturer | New Flyer of America, Inc. |
| Vehicles Affected | 2,354 |
| Component | STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT |
| Date Notified | |
| Affected Vehicles |
2012 NEW FLYER XCELSIOR, 2013 NEW FLYER XCELSIOR, 2014 NEW FLYER XCELSIOR, 2015 NEW FLYER XCELSIOR, 2016 NEW FLYER XCELSIOR, 2017 NEW FLYER XCELSIOR, 2018 NEW FLYER XCELSIOR, 2019 NEW FLYER XCELSIOR, 2020 NEW FLYER XCELSIOR, 2021 NEW FLYER XCELSIOR, 2022 NEW FLYER XCELSIOR, 2023 NEW FLYER XCELSIOR, 2024 NEW FLYER XCELSIOR, 2025 NEW FLYER XCELSIOR
|
Defect Description
New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Safety Consequence
An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Remedy
New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Related Recalls for NEW FLYER
| Campaign | Vehicle | Component | Date | Affected |
|---|---|---|---|---|
| 25V566000 | 2023 NEW FLYER XE35 | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY | 1,170 | |
| 25V053000 | 2023 NEW FLYER XDE60 | FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | 210 | |
| 24V056000 | 2023 NEW FLYER XE35 | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT | 337 | |
| 23V898000 | 2023 NEW FLYER XE35 | VEHICLE SPEED CONTROL | 211 | |
| 23V897000 | 2023 NEW FLYER XE60 | VEHICLE SPEED CONTROL | 246 | |
| 23V722000 | 2020 NEW FLYER XN40 | POWER TRAIN:DRIVELINE:DRIVESHAFT | 2,351 | |
| 23V711000 | 2021 NEW FLYER XE40 | EQUIPMENT:OTHER:LABELS | 188 | |
| 23V083000 | 2023 NEW FLYER XE40 | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT | 219 | |
| 23V243000 | 2023 NEW FLYER XDE60 | SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE | 30 | |
| 22V943000 | 2018 NEW FLYER XE40 | STEERING:COLUMN | 746 |