2018 NEW FLYER XCELSIOR — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
1
Recall
2
Service Bulletins
0
Investigations
Overview of the 2018 NEW FLYER XCELSIOR
The 2018 NEW FLYER XCELSIOR has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT. 2 technical service bulletins have been issued by New Flyer of America, Inc. for this model year.
Recalls for the 2018 NEW FLYER XCELSIOR
NHTSA has recorded 1 recall for the 2018 NEW FLYER XCELSIOR, potentially affecting up to 2,354 vehicles.
Recall 25V542000 — STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
| 2,354 vehicles affected
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence: An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Remedy: New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
View full details →Owner Complaints for the 2018 NEW FLYER XCELSIOR
No complaints have been filed with NHTSA for the 2018 NEW FLYER XCELSIOR.
Safety Rating for the 2018 NEW FLYER XCELSIOR
NHTSA has not yet tested the 2018 NEW FLYER XCELSIOR in its New Car Assessment Program.
Technical Service Bulletins for the 2018 NEW FLYER XCELSIOR
New Flyer of America, Inc. has issued 2 technical service bulletins (TSBs) for the 2018 NEW FLYER XCELSIOR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITS58508 — EQUIPMENT
This Maintenance Instruction Describes How to Retrofit Upgraded PEM Electric Drive Motor Mount Hardware and Fuel Cell Mounting Hardware.
ITS58508 — ENGINE
This Maintenance Instruction Describes How to Retrofit Upgraded PEM Electric Drive Motor Mount Hardware and Fuel Cell Mounting Hardware.
NHTSA Investigations for the 2018 NEW FLYER XCELSIOR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the NEW FLYER XCELSIOR
- 2013 NEW FLYER XCELSIOR — 0 complaints
- 2014 NEW FLYER XCELSIOR — 0 complaints
- 2015 NEW FLYER XCELSIOR — 0 complaints
- 2016 NEW FLYER XCELSIOR — 0 complaints
- 2017 NEW FLYER XCELSIOR — 0 complaints
- 2018 NEW FLYER XCELSIOR (current)
- 2019 NEW FLYER XCELSIOR — 0 complaints
- 2020 NEW FLYER XCELSIOR — 0 complaints
- 2021 NEW FLYER XCELSIOR — 0 complaints
- 2022 NEW FLYER XCELSIOR — 1 complaint
- 2023 NEW FLYER XCELSIOR — 0 complaints
Other NEW FLYER Models
- NEW FLYER XD60 — 5 total complaints
- NEW FLYER D40LF — 4 total complaints
- NEW FLYER XT40 — 3 total complaints
- NEW FLYER D60LFR — 2 total complaints
- NEW FLYER GE40LF — 2 total complaints
- NEW FLYER C40FLR — 1 total complaint
- NEW FLYER C40LF — 1 total complaint
- NEW FLYER 40BRT — 0 total complaints