2014 MCI J4500 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
10
Recalls
18
Service Bulletins
0
Investigations
Overview of the 2014 MCI J4500
The 2014 MCI J4500 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 19 recall campaigns affecting this vehicle, covering issues with VISIBILITY:GLASS, SIDE/REAR. 18 technical service bulletins have been issued by Motor Coach Industries for this model year.
Recalls for the 2014 MCI J4500
NHTSA has recorded 19 recalls for the 2014 MCI J4500, potentially affecting up to 135,640 vehicles.
Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 19V027000 — STEERING:HYDRAULIC POWER ASSIST SYSTEM
| 2,089 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
Consequence: Loss of steering control may increase the risk of a crash.
Remedy: MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's...
View full details →Recall 20V233000 — SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
| 2,272 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain model year 2014-2019 J4500 and 2018-2019 J3500 motor coaches. The brake hoses may crack or otherwise fail resulting in an air leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Consequence: A leaking brake hose could cause a delay in the actuation time of the front brake, which would increase vehicle's stopping distance and increase the risk of a crash.
Remedy: MCI will notify owners to inspect the brake hoses and replace any hoses that are leaking or otherwise damaged. MCI will reimburse owners for the cost of the inspection, and will provide replacement parts as necessary, free of charge. The...
View full details →Recall 20V233000 — SERVICE BRAKES, AIR
| 2,272 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain model year 2014-2019 J4500 and 2018-2019 J3500 motor coaches. The brake hoses may crack or otherwise fail resulting in an air leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Consequence: A leaking brake hose could cause a delay in the actuation time of the front brake, which would increase vehicle's stopping distance and increase the risk of a crash.
Remedy: MCI will notify owners to inspect the brake hoses and replace any hoses that are leaking or otherwise damaged. MCI will reimburse owners for the cost of the inspection, and will provide replacement parts as necessary, free of charge. The...
View full details →Recall 17V360000 — SERVICE BRAKES, AIR
| 1,100 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2014-2017 J4500 motor coaches equipped with ZF front axles. In the affected vehicles, the front brake hose routing clamps may have been over-tightened, possibly damaging the brake hose wall reinforcement. If the brake hose wall reinforcement is damaged, the brake hose may leak. As such, these vehicles fail to comply with the requirements...
Consequence: If the front brake hoses leak, the distance needed to stop the vehicle may be lengthened, increasing the risk of a crash.
Remedy: MCI will notify owners, and dealers will inspect the clamp tightness, replacing any damaged brake hoses, as necessary, free of charge. The recall began on July 14, 2017. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this...
View full details →Recall 17V207000 — SUSPENSION
| 1,165 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2014 -2016 J4500 vehicles. The front sway bar on these vehicles may crack at the bushing/clamp locations.
Consequence: If the sway bar cracks, it can detach from the vehicle, affecting vehicle handling and increasing the risk of a crash.
Remedy: Motor Coach Industries (MCI) will notify owners and dealers will replace the sway bar assembly, free of charge. The recall began on June 13, 2017. Owners may contact Motor Industries at 1-800-241-2947. MCI's number for this recall is Service Bulletin...
View full details →Recall 15V389000 — POWER TRAIN:AXLE HUBS
| 232 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain model year 2014 D4500 vehicles manufactured December 19, 2013, to April 14, 2014, 2013-2014 D4505 vehicles manufactured February 1, 2013, to April 22, 2014, and 2013-2015 J4500 vehicles manufactured November 26, 2013, to May 22, 2015. The affected motorcoaches are equipped with hub carriers that may have areas of porosity which could result...
Consequence: Cracks in the hub may result in hub failure, which could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: MCI will notify owners, and dealers will begin a routine inspection process to identify any hub carrier leaks. When parts become available, the affected hub carriers will be replaced, free of charge. The recall began on August 4, 2015. Owners...
View full details →Recall 15V184000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 131 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain model year 2014 J4500 and model year 2015 D4000ISTV, D4005, D4500, and D4505 motor coaches manufactured August 26, 2014, to December 3, 2014. The affected motor coaches have front and steerable tag axles whose tie rod nuts may be improperly torqued.
Consequence: If the tie rod nuts are not properly torqued, the tie rod may not be adequately secured, resulting in a loss of vehicle control and increasing the risk of a crash.
Remedy: MCI will notify owners, and dealers will inspect the tie rod nut torque, replacing the parts as necessary, free of charge. The recall began on April 15, 2015. Owners may contact MCI customer service at 1-800-241-2947.
View full details →Recall 15V001000 — SERVICE BRAKES
| 147 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain model year 2013-2015 MCI J4500 motor coaches manufactured July 83, 2013, to December 19, 2014 and equipped with ZF axles and independent front suspension. The routing and clamping of the steering axle brake hose to the steering axle brake chamber may allow the brake hose to rub the front tire or contact and...
Consequence: The rubbing may wear a hole into the brake hose resulting in a loss of air pressure in the front brake chamber, reducing brake performance and increasing the risk of a crash.
Remedy: MCI will notify owners. The remedy for this recall is still under development. The recall began on March 2, 2015. Owners may contact MCI customer service at 1-800-241-2947.
View full details →Recall 14V370000 — EXTERIOR LIGHTING:HEADLIGHTS
| 686 vehicles affected
Defect: Motor Coach Industries, Inc. (MCI) is recalling certain model year 2014 D4000, D4005, D4000ISTV, D4500, D4505, and J4500 motor coaches manufactured July 2013 to April 2014. The multiplex electrical systems controller may unintentionally turn off the vehicle's headlights while the vehicle is in gear.
Consequence: If the headlights turn off while the vehicle is in operation, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy: MCI will notify owners, and dealers will update the multiplex controller software, free of charge. The recall began in July 2014. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 413.
View full details →Recall 14V172000 — SEATS
| 957 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
Consequence: In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
Remedy: MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall began on May 9, 2014. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.
View full details →Recall 14V172000 — SEAT BELTS:FRONT:ANCHORAGE
| 957 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
Consequence: In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
Remedy: MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall began on May 9, 2014. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.
View full details →Owner Complaints for the 2014 MCI J4500
No complaints have been filed with NHTSA for the 2014 MCI J4500.
Safety Rating for the 2014 MCI J4500
NHTSA has not yet tested the 2014 MCI J4500 in its New Car Assessment Program.
Technical Service Bulletins for the 2014 MCI J4500
Motor Coach Industries has issued 18 technical service bulletins (TSBs) for the 2014 MCI J4500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
P15-04 — WHEELS
This Procedure is to inspect the alignment and correct if needed and is to be used at Service Centers equipped with Hunter Alignment Machine, WT470.
SB 440B — ENGINE
This revised Service Bulletin was issued to reflect specific unit numbers in place of a VIN range list, and informs affected customers that Cummins has released Campaign C1846 that addresses calibration issues on ISX12 2013 engines in certain motor coach operations on model year 2014-2016 MCI D model coaches and...
P7-135 — ELECTRICAL SYSTEM:WIRING
This Procedure is to be performed in conjunction with Service Bulletin 445, and provides a procedure to insert plugs in the transmission harness connector open cavities to help prevent water migration into the transmission connector and harness on MY 2013 - 2017 MCI J4500 coaches. This Service Bulletin must be...
SB 427 — EQUIPMENT ADAPTIVE/MOBILITY
This Service Bulletin informs customers that MCI was notified by ZF Friedrichshafen AG that the lower die-cast aluminum seal carrier of the front and trailing (tag) axle king pin mount has exhibited signs of premature wear on model year 2013-2014 MCI D model coaches and model year 2013-2016 MCI J4500...
3085 — ELECTRICAL SYSTEM
MOTOR COACH INDUSTRIES J4500 SERIES: SERVICE BULLETIN INFORMATION THAT MCI HAS MADE DESIGN CHANGES TO THE FOG LIGHT INSTALLATION ON J4500 COACHES. *LJ
SB 3085 — EXTERIOR LIGHTING:FOG LIGHTS
This Service Bulletin informs affected customers that MCI has made design changes to the fog light installation on model year 2012-2014 MCI J4500 model coaches replacing the 55W bulb with a 35W bulb which will improve product reliability by minimizing the potential for cracking, distortion and leaking of the fog...
3084B — ELECTRICAL SYSTEM
MOTOR COACH INDUSTRIES: J4500 SERIES: SERVICE BULLETIN INFORMATION REGARDING REPLACEMENT OF A SOLID STATE RELAY MODULE. *LJ
415B — ENGINE
MOTOR COACH INDUSTRIES: MOTOR COACH IS AWARE OF THE ENGINE FAILURE NOT REACHING OPERATING PROPER TEMPERATURE. *LJ
SB 415B — ENGINE
This Service Bulletin supersedes Service Bulletin 415 in its entirety and informs affected customers that the DD13 engine does not reach an operating temperature that is sufficient to perform a regeneration at low ambient temperatures on model year 2013-2014 MCI J4500 model coaches, and that MCI will remedy the affected...
SB-412-C — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
MCI: FAULT CODE 2311 MAY BE EXPERIENCE, ALONG WITH MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION TELL TALE LAMP ON TELL TALE CLUSTER AND ENGINE PERFORMANCE AND TORQUE CAN BE REDUCED. MODEL D, J4500 SERIES. NO MODEL YEARS LISTED. *PE
Showing 10 of 18 technical service bulletins.
NHTSA Investigations for the 2014 MCI J4500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MCI J4500
- 2009 MCI J4500 — 0 complaints
- 2010 MCI J4500 — 0 complaints
- 2011 MCI J4500 — 0 complaints
- 2012 MCI J4500 — 1 complaint
- 2013 MCI J4500 — 0 complaints
- 2014 MCI J4500 (current)
- 2015 MCI J4500 — 0 complaints
- 2016 MCI J4500 — 0 complaints
- 2017 MCI J4500 — 0 complaints
- 2018 MCI J4500 — 0 complaints
- 2019 MCI J4500 — 0 complaints
Other MCI Models
- MCI 102D3 — 10 total complaints
- MCI 102DL3 — 2 total complaints
- MCI D4500 — 2 total complaints
- MCI E4500 — 2 total complaints
- MCI MC12 — 2 total complaints
- MCI D4500/102DL3 — 1 total complaint
- MCI D4505 — 1 total complaint
- MCI RENAISSANCE — 1 total complaint