2013 MCI J4500 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
7
Recalls
22
Service Bulletins
0
Investigations
Overview of the 2013 MCI J4500
The 2013 MCI J4500 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 15 recall campaigns affecting this vehicle, covering issues with VISIBILITY:GLASS, SIDE/REAR. 22 technical service bulletins have been issued by Motor Coach Industries for this model year.
Recalls for the 2013 MCI J4500
NHTSA has recorded 15 recalls for the 2013 MCI J4500, potentially affecting up to 129,786 vehicles.
Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 19V027000 — STEERING:HYDRAULIC POWER ASSIST SYSTEM
| 2,089 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
Consequence: Loss of steering control may increase the risk of a crash.
Remedy: MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's...
View full details →Recall 17V207000 — SUSPENSION
| 1,165 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2014 -2016 J4500 vehicles. The front sway bar on these vehicles may crack at the bushing/clamp locations.
Consequence: If the sway bar cracks, it can detach from the vehicle, affecting vehicle handling and increasing the risk of a crash.
Remedy: Motor Coach Industries (MCI) will notify owners and dealers will replace the sway bar assembly, free of charge. The recall began on June 13, 2017. Owners may contact Motor Industries at 1-800-241-2947. MCI's number for this recall is Service Bulletin...
View full details →Recall 16V020000 — SEATS
| 607 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, 2012, to December...
Consequence: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Remedy: MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact...
View full details →Recall 15V389000 — POWER TRAIN:AXLE HUBS
| 232 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain model year 2014 D4500 vehicles manufactured December 19, 2013, to April 14, 2014, 2013-2014 D4505 vehicles manufactured February 1, 2013, to April 22, 2014, and 2013-2015 J4500 vehicles manufactured November 26, 2013, to May 22, 2015. The affected motorcoaches are equipped with hub carriers that may have areas of porosity which could result...
Consequence: Cracks in the hub may result in hub failure, which could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: MCI will notify owners, and dealers will begin a routine inspection process to identify any hub carrier leaks. When parts become available, the affected hub carriers will be replaced, free of charge. The recall began on August 4, 2015. Owners...
View full details →Recall 15V001000 — SERVICE BRAKES
| 147 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain model year 2013-2015 MCI J4500 motor coaches manufactured July 83, 2013, to December 19, 2014 and equipped with ZF axles and independent front suspension. The routing and clamping of the steering axle brake hose to the steering axle brake chamber may allow the brake hose to rub the front tire or contact and...
Consequence: The rubbing may wear a hole into the brake hose resulting in a loss of air pressure in the front brake chamber, reducing brake performance and increasing the risk of a crash.
Remedy: MCI will notify owners. The remedy for this recall is still under development. The recall began on March 2, 2015. Owners may contact MCI customer service at 1-800-241-2947.
View full details →Recall 14V172000 — SEATS
| 957 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
Consequence: In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
Remedy: MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall began on May 9, 2014. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.
View full details →Recall 14V172000 — SEAT BELTS:FRONT:ANCHORAGE
| 957 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
Consequence: In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
Remedy: MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall began on May 9, 2014. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.
View full details →Owner Complaints for the 2013 MCI J4500
No complaints have been filed with NHTSA for the 2013 MCI J4500.
Safety Rating for the 2013 MCI J4500
NHTSA has not yet tested the 2013 MCI J4500 in its New Car Assessment Program.
Technical Service Bulletins for the 2013 MCI J4500
Motor Coach Industries has issued 22 technical service bulletins (TSBs) for the 2013 MCI J4500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SB 3143 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
This Service Bulletin informs affected owners of the steps to add a tensioner bracket to increase the tension on the A/C compressor belt.
P07-158 — EXTERIOR LIGHTING
This Procedure is for changing the functionality of the tail lights such that they comply with New Jersey Administrative Code Section 16:53-3.30, which requires the stop lights to be "separate and independent" of all other rear lights on the coach.
SI 3110 — EQUIPMENT
This Service Bulletin informs affected customers that they may experience water intrusion into the interior cavity of the front junction box compartment on model year 2012-2017 MCI J4500 model coaches, and that an additional seal on the interior face of the door and a door stop will reduce the potential...
SB 456B — EXTERIOR LIGHTING:BACK UP LIGHTS
This Service Bulletin informs affected customers that model year 2012-2018 MCI J4500 model coaches may experience fading, discoloration or delamination of the tail light assembly and that MCI will provide replacement parts at no cost to the customer.
SB 446B — EQUIPMENT:APPLIANCE:AIR CONDITIONER
This Service Bulletin supercedes Service Bulletin 446 in its entirety and informs affected customers that model year 2011-2017 MCI J4500 model coaches may exhibit signs of premature wear or cracks in the A/C compressor support tube, which may cause the drive belt for the A/C compressor to fail or slip...
SB 445 — ELECTRICAL SYSTEM:WIRING
This Service Bulletin informs affected customers that customers may experience water migration into the transmission connector and harness on MY 2013 - 2017 MCI J4500 coaches, and that the transmission interface harness wire loom may wear due to stress or movement at the point of existing p-clamps or tyraps; that...
P7-135 — POWER TRAIN:AUTOMATIC TRANSMISSION
This Procedure is to be performed in conjunction with Service Bulletin 445, and provides a procedure to insert plugs in the transmission harness connector open cavities to help prevent water migration into the transmission connector and harness on MY 2013 - 2017 MCI J4500 coaches. This Service Bulletin must be...
SB 3099 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This Service Bulletin informs affected customers of the maintenance procedures for the Torca Accuseal clamp utilized on the connection between the after-treatment system (selective catalyst reduction device) and tailpipe; that the clamp is a one time usage clamp; and that a new clamp must be utilized after any service or...
SB 436 — PARKING BRAKE
THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT IF THE COACH OPERATOR FAILS TO FOLLOW THE CORRECT SEQUENCE IN THE MCI WHEELCHAIR LIFT PROCEDURE IN THE MCI OPERATOR'S MANUAL, THE POTENTIAL MAY EXIST IN WHICH THE PARK BRAKE MAY FAIL TO ENGAGE, IN WHOLE OR IN PART, WHILE THE WHEELCHAIR LIFT...
MCI-3090 — PARKING BRAKE
The following procedure outlines the operational checks for the primary and secondary brake syst;em and the park brake automatic actuation operation on J4500 series equipped with ZF axles and ABD22X disc brakes.
Showing 10 of 22 technical service bulletins.
NHTSA Investigations for the 2013 MCI J4500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MCI J4500
- 2008 MCI J4500 — 0 complaints
- 2009 MCI J4500 — 0 complaints
- 2010 MCI J4500 — 0 complaints
- 2011 MCI J4500 — 0 complaints
- 2012 MCI J4500 — 1 complaint
- 2013 MCI J4500 (current)
- 2014 MCI J4500 — 0 complaints
- 2015 MCI J4500 — 0 complaints
- 2016 MCI J4500 — 0 complaints
- 2017 MCI J4500 — 0 complaints
- 2018 MCI J4500 — 0 complaints
Other MCI Models
- MCI 102D3 — 10 total complaints
- MCI 102DL3 — 2 total complaints
- MCI D4500 — 2 total complaints
- MCI E4500 — 2 total complaints
- MCI MC12 — 2 total complaints
- MCI D4500/102DL3 — 1 total complaint
- MCI D4505 — 1 total complaint
- MCI RENAISSANCE — 1 total complaint