2024 MAZDA CX-90 Steering Problems

61 NHTSA complaints on file

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All Steering Complaints — Page 2

#11625739 |
When making a slight left turn at a curve steering wheel locks up and requires force to to turn it straight again , it is very dangerous and could result in accidents
#11618877 |
Approximately six weeks ago, I began to notice the steering locking up ever so slightly as I made corrections in sweeping turns at 50 mph or so. In the beginning, I thought that it was road imperfections, but then it became more persistent and undeniable. Following this, it began to lock up more so when turning from a standing stop and accelerating, as when I was merging into traffic from my subdivision street. Some days, I notice it more than others. I was unnerved. I took the vehicle to the dealer, reported the concern, and was regarded as a purple squirrel. I was told that every update related to the steering had been completed and that there was nothing that they could or would do. The problem remained. With the concern remaining, I returned to the dealer and was told that someone else with the exact vehicle reported the problem...
#11616728 |
Mazda's Driver Personalization System is highly defective and properly recognizes a driver, at best, 40% of the time. Since multiple functions are tied to this system such as seat position, steering wheel position, infotainment presets, and a variety of other vehicle preferences, this not only causes an inconvenience issue but also a safety issue. The safety problem is that one has to stop the car, put it into Park, press through multiple menus and keystrokes just to change the setting to the correct driver.
#11575130 | Crash
In October 2023 I began to notice that the steering was not working properly. When driving I would notice that the steering would stick and require more force to turn. It would click while turning. I brought it to the tully mazda (nashua NH) who told me that others were experiencing the same but that there was no fix for this yet. On 12/27/23 I again notified tully of this issue and there was no fix for it. On 2/9/2024 I discussed again with tully who advised me that there was a recall to be announced shortly. They did not tell me that there was a safety issue driving the vehicle. On [XXX] while making a left turn (there are two side-by-side turn lanes and I was in the inside/left) i completed my turn and while straightening out the wheel the vehicle overcorrected hitting the vehicle to my immediate right....
#11571146 |
The major issue that happened to our newly purchased CX 90 last February 3 with more than 500 miles on it started around 5:30 pm of February 8, while my wife is driving this vehicle with my daughter, all of a sudden the car stopped at the middle of the road with warning signs popping up in the dash screen like I-active sense malfunction, hybrid battery malfunction, engine malfunction light on, and on top of these, critical vehicle malfunction. The car won't start and disabled. Also, the vehicle cannot switch to neutral gear to push/pull the vehicle to the side that made the vehicle blocking the roadway until the tow truck came in. My wife and daughter's life was put in danger when this vehicle suddenly stopped in the middle of the road with cars passing by on both ways. I also found out based on the NHTSA vehicle safety,...
#11569603 |
We called the dealer to have the recall taken care of. We were told that they were not sure if the part would be in in time for the date that they had set to do the fix. HOWEVER, the dealer also told us that we would be secondary to the fix vs their current on the lot inventory that they want to fix to sell! THEN, we will be able to have the required fix as there is availability of the part. Who should come first as this is a safety problem: The loyal customers that are actually out there driving the cars every day under the safety risk or cars sitting on the dealers lots waiting to be sold sometime down the road. Should an existing driver have an issue this would most certainly be a lawsuit. (We are on Facebook Mazda CX-90 North America website. It seems...
#11567999 |
I have raised case [XXX] [XXX] [XXX] ] with Mazda regarding my 2024 CX90 where there's a suspension and emergency automatic forward Collison breaking since I purchased the car and now this steering issue safety recall. They are not replacing or buying back. I'm feeling unsafe and fear to drive as if this malfunction car leads to accident. Please assist. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11563016 |
On highway traveling the steering becomes tight and stiff. You have to use 2 hands to keep in lane. I have noticed it usually starts 30-45 minutes into the trip and get worse. Today is 3 trip it has happened.
#11557553 |
These are two major problem i want to highlight, which need immediate attention One of them is related to steering wheel, which is a major safety concern for this vehicle to be on road. 1) Major safety concern- steering wheel Steering wheel is catchy when you are driving vehicle on high speed, which make this vehicle so difficult to control/ maneuver and struggling to keep this in a lane Steering wheel catchy means- it becomes hard when you steer and then skid before finally engaged. This makes driver nervous and can lead to an accident due to wavy drive 2) Engine malfunction light alert in instrumental cluster get on. This give you no choice whether to continue with vehicle. On Nov 23rd 2023, i was travelling with my family on [XXX] from ann arbor Michigan to columbus ohio and get stuck in highway due to this suddenly popped up Currently,...
#11557282 |
steering wheel gets stuck. can not keep straight on highway.
#11556468 |
The steering becomes “sticky” at highway speeds. The wheel resists turning until sufficient force is applied, and then slips to a next setting or “notch”, where it further rests until force is applied. The effect is not particularly pronounced at low speeds but very noticeable at regular highway speeds (~60 mph). No great force is required to turn the wheel from one “notch” to the next, but the resistance and continual need for readjusting course (because of the “stuck” steering wheel) are fatiguing over time.
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