2010 MAZDA CX-7 Engine Problems

20 NHTSA complaints on file

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Engine Issues in the 2010 MAZDA CX-7

20 engine complaints have been filed with NHTSA for the 2010 MAZDA CX-7. Of these, 1 involved a crash, 2 involved a fire, and 0 resulted in injury.

20
Complaints
1
Crashes
2
Fires
0
Injuries
0
Deaths

All Engine Complaints

#11479489 | Fire
My daughter was driving a 4 hour trip in Florida on I-95 Halfway into the trip she pulled into a parking lot to stop for lunch and before she could even turn off the vehicle, a fire erupted from under the hood. The car completely burned. There is a police report at Jupiter FL Police department # 22-184325
#11355546 |
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT WHILE HER IN-LAWS WERE DRIVING, THE VEHICLE STALLED AND SHUTOFF. UPON INSPECTION, IT WAS DISCOVERED THAT OIL LEAKED UNDER THE VEHICLE AND A HOLE WAS PRESENT ON THE SIDE OF THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MURRAY MAZDA LOCATED AT 85 GRIFFITH RD, MUNCY, PA 17756 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
#11270849 |
I STARTED GETTING NOISE FROM THE ENGINE FOR LAST 6 MONTHS. BUT WHEN THE RPM IS GREATER THAN 2000. THE NOISE DECREASES, WHEN I TOOK TO THE DEALER SERVICE, THEY MENTIONED THAT TIMING CHAIN NEED TO BE REPLACED. MAZDA KNOWS ABOUT THE ISSUE AND ADMITS IT BUT NEVER PERFORMS A RECALL.
#11166081 |
TOOK CAR IN FOR AIR BAG RECALL (WHICH WAS FIXED). DEALER DID A FULL CIRCLE INSPECTION AND FOUND THE TIMING CHAIN NEEDED REPLACEMENT. WE RECEIVED A LETTER FROM MAZDA JANUARY, 2012 STATING THEY WERE EXTENDING THE WARRANTY TO 7 YRS FROM THE ORIGINAL WARRANTY DATE OR 70,000 MILES WHICHEVER COMES FIRST FOR REPAIRS TO THE TIMING CHAIN. THIS LETTER LEADS ME TO BELIEVE THEY KNEW THERE WERE ISSUES WITH THE TIMING CHAIN. OUR CAR HAS 39,100 MILES (OBVIOUSLY LOW FOR THE AGE OF THE CAR). WE WERE REQUIRED TO PAY FOR THE REPAIR OUT OF POCKET BECAUSE IT WAS OUTSIDE THE WARRANTY PERIOD. IT SEEMS VERY UNFAIR THAT OUR CAR WAS NOT COVERED FOR AN ISSUE MAZDA WAS CLEARLY AWARE OF IN 2012. WHILE IT WAS NOT AN ACTUAL RECALL, SOMETHING WAS WRONG WITH THE TIMING CHAIN AND ALL OWNERS SHOULD BE COMPENSATED FOR FAILURE OF THE CHAIN. I DO...
#11079835 |
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE DRIVING 55 MPH, THE VEHICLE'S TEMPERATURE GAUGE INCREASED. THE VEHICLE SHOOK AND A POPPING NOISE WAS HEARD. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE AND THEN STALLED. A "WARNING STATE OF SHOCK" MESSAGE APPEARED. IN AN ATTEMPT TO COOL THE ENGINE, THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS TOWED TO ANTELOPE VALLEY MAZDA (1015 AUTO MALL DR, LANCASTER, CA 93534, (661) 945-7590) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE CONTACT WAS INFORMED BY THE DEALER THAT THE REPAIRS WOULD BE COVERED UNDER THE VEHICLE'S WARRANTY. THE CONTACT RECEIVED A CALL FROM THE MANUFACTURER INFORMING HER THAT THE ENGINE REPLACEMENT WAS NOT COVERED UNDER THE VEHICLE'S WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. *TT *JS
#11024871 | Fire
MY DAUGHTER WAS DRIVING THE CX-7 ON THE HIGHWAY AND IT CAUGHT ON FIRE. THERE WAS A POP AND THEN SMOKE AND FLAMES. MY DAUGHTER MOVED TO THE LEFT SHOULDER AS SOON AS SHE HEARD THE POP AND THE VEHICLE ENGULFED IN FLAMES. THE VEHICLE WAS A TOTAL LOSS. AT THE TIME OF THE INCIDENT THE VEHICLE WAS IN GREAT CONDITION. THE VEHICLE WAS AT 94,000 MILES. AN OIL CHANGE WAS COMPLETED RECENTLY AS WELL AS ALL REGULAR MAINTENANCE.
#11005194 |
I LOST POWER TO MY 2010 MAZDA CX7 WHILE GOING 60 MP DOWNHILL IN A MOUNTAIN PASS. MY CAR WENT FROM 60 MP TO 40 MP IN ABOUT 30 SECONDS. I IMMEDIATELY PULLED OVER AS BLACK SMOKE POURED OUT OF MY TAIL PIPE AND HAD THE CAR TOWED. MY MECHANIC SAID THE TURBO WAS BLOWN, WHICH CAUSE THE CAR'S OIL TO COMPLETELY BURN UP, CAUSING DAMAGE TO THE TIMING CHAIN AND ENGINE. ALL OF THE OIL WAS GONE IN A MATTER OF A FEW MILES. THE CAR HAD BEEN UP TO DATE ON ALL MAINTENANCE. A NEW TURBO AND ENGINE WAS NEEDED ON A CAR THAT HAD 74,000 MILES ON IT.
#10991612 |
2010 MAZDA PURCHASED USED AT 70K MILES APRIL OF 2015. I HAVE HAD TO REPLACE THE OIL COOLER, THE ENTIRE VVT SYSTEM AND NOW A TURBOCHARGER HAS BLOWN. 5K IN REPAIRS AND THE CAR IS BARELY WORTH THAT.
#10859985 |
WAS DRIVING AND ALL OF A SUDDEN LOST POWER AND A HOWLING NOISE NO CHECK ENGINE LIGHT CAME ON. PULLED OVER TO SEE WHAT IT WAS AND NOTHING VISIBLE NO LEAKS NOTHING. HAD MY WIFE HIT THE HAS AND NO NOISE. STARED DRIVING AND NOISE CAME BACK AND WHITE SMOKE. JUST HAD AN OIL CHANGE DONE AND NEXT OIL CHANGE DUE IN ABOUT 1000 MILES. DROVE ABOUT 20 MPH TO GET HOME CHECK OIL AND IT WAS OK. THE WHITE SMOKE MAKES ME THINK THE TURBO WENT ON MY CAR. I JUST PURCHASED THIS CAR IN OCTOBER OF 2015. IT'S BEEN BACK TO THE SHOP FOR ELECTRIC PROBLEMS WITH THE KEY AND RADIO THAT STILL NOT RESOLVED. RADIO SHUTS OFF AND BEEPS THAT KEY IS NOT IN CAR.
#10853863 |
TAKATA RECALL. MY COMPLAINT IS WHY THERE HAS NOT BEEN A RECALL ON THE TURBO CHARGER FOR MY VEHICLE. I WAS DRIVING MY CAR AND THE ENTIRE CABIN FILLED WITH SMOKE THAT I HAD TO PULL OFF THE ROAD. I HAD TO ROLL DOWN ALL THE WINDOWS BECAUSE THE IT WAS SO BAD AND THOUGHT THE ENGINE WAS ON FIRE. THIS IS NOT SAFE TO HAVE THIS HAPPEN. I'VE GOOGLED THIS AND THERE ARE MANY COMPLAINTS ON REPLACEMENT HAPPENING TWICE. THIS SHOULD BE COVERED BECAUSE I'VE KEPT MY MAINTENANCE UP AND JUST DID OIL AND FLUIDS CHANGED AND HAVE TO HAVE IT DONE AGAIN BECAUSE THE OIL LEAKED INTO THE TURBO CHARGER. THIS IS COSTING ME $2,460.00 FOR REPAIR AND DON'T THINK I SHOULD HAVE TO PAY FOR THIS FATAL PROBLEM. I EXPECTING COVERAGE ON THIS AND WILL BE CONTACTING MY LAWYER.
#10643841 |
AFTER I HAVE COME TO A STOP THE CHECK ENGINE LIGHT AND TCS/DSC INDICATOR LIGHT ILLUMINATE. MY CAR REMAINS ON BUT WHEN I PUSH ON THE GAS THROTTLE MY CAR DOES NOT GO ANYWHERE. I HAVE TO TURN OFF MY CAR FOR A MINUTE OR SO AND THEN RESTART BEFORE I CAN DRIVE. THIS HAD HAPPEN 4 TIMES NOW (IN A 2 MONTH TIME FRAME). IT USUALLY HAPPENS WHEN I AM AT A STOP LIGHT AND DO NOT HAVE A WAY TO GET OFF OF THE ROAD. THE CHECK ENGINE LIGHT STAYS ON FOR A DAY OR SO AND THEN GOES AWAY. THEN IT WILL HAPPEN AGAIN. I HAVE BEEN DRIVING ON THE ROAD WHEN THIS HAS HAPPENED AND HAD TO PULL OFF QUICKLY ON THE SIDE OF THE ROAD. THIS IS VERY DANGEROUS! I HAVE AN APPOINTMENT WITH A MAZDA DEALERSHIP TO HAVE IT LOOKED AT. *TR
#10631440 |
ON 8/31/14 I NOTICED A RATTLING NOISE WHEN I ACCELERATED AS WELL AS A WHINING NOISE. THE NOISE WAS INTERMITTENT AND DID NOT OCCUR ALL THE TIME, BUT WAS A DISTINCT NOISE COMING FROM UNDERNEATH THE VEHICLE. I HAD NOT HAD ANY CHECK ENGINE LIGHTS ILLUMINATED OR ANY OTHER WARNING LIGHTS. I BROUGHT MY VEHICLE INTO MY LOCAL MAZDA DEALERSHIP AND THEY ADVISED IT WAS THE TURBO AND IN ORDER ACCESS APPROPRIATELY THEY WOULD NEED TO TEAR DOWN THE ENGINE. AFTER READING ONLINE THERE ARE NUMEROUS DOCUMENTED ISSUES WITH TURBOS, VVT TIMING CHAINS AND ENGINE ISSUES WITH MAZDA CX7. THE SHOP CALLED ME BACK 2 DAYS AFTER I DROPPED IT OFF AND SAID I WOULD NEED TO REPLACE THE TURBO & I NEED A NEW ENGINE. THEY ALSO STATED SINCE THERE WAS OIL SLUDGE PRESENT THAT I WOULD BE RESPONSIBLE FOR $9000 COSTS. I PROVIDED THE DEALERSHIP MY OIL CHANGE...
#10610864 |
WHILE DRIVING ON THE TURNPIKE MY CAR STARTED TO MAKE A WHINING NOISE THEN SMOKE CAME FROM TAIL PIPES. AFTER HAVING IT LOOKED AT THE TURBO CHARGER HAS GONE BAD! *TR
#10587437 |
A FLAPPING SOUND DEVELOPED IN THE ENGINE COMPARTMENT WHILE TRAVELING ON INTERSTATE 35W. BATTERY LIGHT CAME ON AND LOSS OF POWER STEERING. EXITED THE FREEWAY TO A PARKING LOT. OPENED THE HOOD AND THE BROKEN ENGINE BELT WAS WRAPPED AROUND THE ENGINE PULLEY ONLY, WITH SHREDDED PIECES OF IT STUCK THROUGHOUT THE ENGINE COMPARTMENT. TOWED TO A REPAIR SHOP AND WAS DIAGNOSED TO HAVE A FAULTY BELT TENSIONER AND/OR BELT WAS NOT INSTALLED CORRECTLY AT THE FACTORY. CONTACTED MAZDA USA AND WAS ADVISED THAT IT IS NOT COVERED UNDER THE BASIC 3 YEAR/36000 MILES WARRANTY OR THE POWER TRAIN 5 YEAR/60000 MILES WARRANTY. *TR
#10543768 | Crash
WHEN DRIVING WITH THE A/C ON, THE ECM SEEMS TO MALFUNCTION AND INCREASE THE SPEED OF THE CAR WHEN THE AC COMPRESSOR TURNS ON. IF YOU ARE IN THE PROCESS OF BRAKING, THE CAR WILL NOT STOP AND IT WILL REQUIRE THE DRIVER TO PRESS HARDER ON THE BRAKES. THE CAR GETS AND EXTRA BOOST OF ENERGY AND EVEN THOUGH YOU ARE BRAKING, THE CAR LUNGES FORWARD AND CONTINUES TO ROLL FURTHER. IF THE DRIVER IS CAUGHT OFF GUARD, THIS WILL LEAD TO AN ACCIDENT. I CRASHED MY CAR INTO A FAMILY MEMBERS HOUSE AS I WAS PARKING. LUCKILY, THE PARKING BUMPER SLOWED DOWN THE CAR ENOUGH SO AS TO ONLY SLIGHTLY BUMP THE HOUSE. IT HAS HAPPENED IN REGULAR TRAFFIC AS WELL. LUCKILY, I KEEP A SAFE DISTANCE FROM CARS AND BRAKE EARLY BUT NOW I BRAKE EVEN EARLIER JUST IN CASE. VOLKSWAGEN HAD THE SAME PROBLEM AND THEY...
#10502075 |
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT AFTER THE ENGINE WAS STARTED, THERE WAS A RATTLING NOISE COMING FROM UNDER THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST TEN TIMES WHO REPLACED THE MOTOR MOUNTS, RING SEAL, CONVERTER, GASKET AND MAIN PIPE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 27,000. UPDATED 4/11/13 *CN THE CONSUMER STATED THE REMOTE KEY WOULD NOT WORK AT TIMES. UPDATED 04/18/13
#10502033 |
I PURCHASE THE MAZDA CX7 ON MARCH 20 2010. WITHIN 3 WEEKS I NOTICE A RATTLING NOISE FROM THE ENGINE WHEN START UP THE CAR. I TOOK IT TO 2 DIFFERENT LOCAL MAZDA DEALERS OVER 8 TIMES SINCE PURCHASE AND THEY REPLACED 3 MOTOR MOUNT BUT THE PROBLEM STILL EXIST. THIS YEAR I TOOK IT TO THE DEALER TWICE AND THEY REFUSED TO FIX IT. THEY WOULDN'T EVEN SCHEDULE AN APPOINTMENT TO LOOK AT MY CAR. MY CAR IS STILL UNDER WARRANTY. I TOOK MY CAR TO 2 DIFFERENT CERTIFIED MECHANICS AND THEY BOTH ACKNOWLEDGE THAT THE RATTLING NOISE DOES EXIST.I NEED HELP FIXING THIS PROBLEM. I READ ONLINE AND SAW LOTS OF COMPLAINT ABOUT THIS PROBLEM. SOME WERE ABLE TO GET IT RESOLVE BUT THEY WOULDN'T FIX MY ISSUE. *TR
#10498124 |
TL* THE CONTACT OWNS A 2010 MAZDA CX7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, HE HEARD A LOUD WHINING NOISE AND WAS UNABLE TO ACCELERATE THE VEHICLE. THE CONTACT ALSO STATED THAT THE TURBO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 50,100.
#10490900 |
2010 CX7 GRAND TOURING WAS PURCHASED WITH 5,844 MILES FROM DEALER. WE CHANGED THE OIL & FILTER EVERY 6,000 MILES USING RECOMMENDED OIL AS SHOWN IN THE OWNERS MANUAL (5W20). MANUAL RECOMMENDATION IS TO CHANGE OIL EVERY 7,500 MILES WITH NORMAL DRIVING CONDITIONS WHICH IS THE CASE AS MY WIFE DROVE TO AND FROM WORK. AT 37,000 MILES, VEHICLE WAS STARTED IN 20DEG F. TEMPS, WARMED UP FOR AND EXPERIENCED LOUD ENGINE KNOCK. ONCE DRIVEN, VEHICLE HAD NO POWER AND HAD TROUBLES GETTING TO HWY SPEED. DROVE THE VEHICLE TO THE DEALER WHERE WE PURCHASED IT THE NEXT DAY AND WAS INFORMED THE ENGINE HAD EXCESSIVE ENGINE OIL SLUDGE UNDER THE OIL FILLER CAP. SERVICE DEPT. CALLED ME THE NEXT DAY AND SAID THEY WOULD NEED TO PULL THE VALVE COVER TO INVESTIGATE FURTHER TO SEE IF MAZDA NATIONAL WOULD COVER UNDER WARRANTY. WE AGREED SINCE WE PROPERLY MAINTAINED THE...
#10479600 |
ON OCTOBER 4 2012 I WAS TOLD BY THE MAZDA DEALER SERVICE DEPT THAT MY TIMING CHAIN AND TURBO CHARGER ON MY 2010 MAZDA CX7 WENT BAD AND NEEDED TO BE REPLACED. MY VEHICLE ONLY HAS 39400 MILES ON IT AND SHOULD BE COVERED UNDER MAZDAS POWER TRAIN WARRANTY. I WAS TOLD BY MAZDA WARRANTY DEPARTMENT THAT THEY WOULD NOT PAY FOR ANYTHING BASED ON SLUDGE BUILD UP IN THE ENGINE. I SENT THEM COPIES OF OIL CHANGE MAINTENANCE AS THEY REQUESTED WHICH WERE DONE AT APROX EVERY 3400 MILES AS OPPOSED TO THE REQUIRED 7500MILES. I WAS TOLD THEN THAT THEY WOULD COVER ONLY THE TIMING CHAIN REPLACEMENT BECAUSE IT WAS ON A RECALL AND THAT THE TURBO CHARGER WOULD NOT BE COVERED AT ALL. THEY CAME TO THIS CONCLUSION DUE TO THE TURBO GOING BAD DUE TO AN OUTSIDE INFLUENCE WHAT IS THAT I ASKED AND THEY HAD...
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