NHTSA Complaint #10502033 — 2010 MAZDA CX-7

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10502033
Vehicle	2010 MAZDA CX-7
Component	ENGINE
Date of Incident	April 9, 2010
Date Filed	March 7, 2013
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I PURCHASE THE MAZDA CX7 ON MARCH 20 2010. WITHIN 3 WEEKS I NOTICE A RATTLING NOISE FROM THE ENGINE WHEN START UP THE CAR. I TOOK IT TO 2 DIFFERENT LOCAL MAZDA DEALERS OVER 8 TIMES SINCE PURCHASE AND THEY REPLACED 3 MOTOR MOUNT BUT THE PROBLEM STILL EXIST. THIS YEAR I TOOK IT TO THE DEALER TWICE AND THEY REFUSED TO FIX IT. THEY WOULDN'T EVEN SCHEDULE AN APPOINTMENT TO LOOK AT MY CAR. MY CAR IS STILL UNDER WARRANTY. I TOOK MY CAR TO 2 DIFFERENT CERTIFIED MECHANICS AND THEY BOTH ACKNOWLEDGE THAT THE RATTLING NOISE DOES EXIST.I NEED HELP FIXING THIS PROBLEM. I READ ONLINE AND SAW LOTS OF COMPLAINT ABOUT THIS PROBLEM. SOME WERE ABLE TO GET IT RESOLVE BUT THEY WOULDN'T FIX MY ISSUE. *TR

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