NHTSA Complaint #10587437 — 2010 MAZDA CX-7

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10587437
Vehicle	2010 MAZDA CX-7
Component	ENGINE
Date of Incident	May 9, 2014
Date Filed	May 9, 2014
Mileage	25,397 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

A FLAPPING SOUND DEVELOPED IN THE ENGINE COMPARTMENT WHILE TRAVELING ON INTERSTATE 35W. BATTERY LIGHT CAME ON AND LOSS OF POWER STEERING. EXITED THE FREEWAY TO A PARKING LOT. OPENED THE HOOD AND THE BROKEN ENGINE BELT WAS WRAPPED AROUND THE ENGINE PULLEY ONLY, WITH SHREDDED PIECES OF IT STUCK THROUGHOUT THE ENGINE COMPARTMENT. TOWED TO A REPAIR SHOP AND WAS DIAGNOSED TO HAVE A FAULTY BELT TENSIONER AND/OR BELT WAS NOT INSTALLED CORRECTLY AT THE FACTORY. CONTACTED MAZDA USA AND WAS ADVISED THAT IT IS NOT COVERED UNDER THE BASIC 3 YEAR/36000 MILES WARRANTY OR THE POWER TRAIN 5 YEAR/60000 MILES WARRANTY. *TR

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