2019 MAZDA CX-5 Seats Problems

2 NHTSA complaints on file

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Seats Issues in the 2019 MAZDA CX-5

2 seats complaints have been filed with NHTSA for the 2019 MAZDA CX-5. Of these, 1 involved a crash, 0 involved a fire, and 2 resulted in injury.

2
Complaints
1
Crashes
0
Fires
2
Injuries
0
Deaths

All Seats Complaints

#11552369 | Crash
We were at a stop light and we were rear ended by a Lexus SUV. We're assuming she was going 45mph + but we're not too sure yet. I couldn't figure out why myself, the drive of the car that was hit, had such a horrendous neck ache after being hit. I turned around & saw that my headrest had been completely ripped out of the seat itself, providing no support for my head and/or neck on impact. I can't find any information of if this is on purpose, as a safety feature, or if the headrest failed.
#11399115 |
REAR PASSENGER SEAT REST BEHIND DRIVER SEAT IS RATTLING AND DOES NOT LOCK TIGHT. THIS HAPPENS WHEN PASSENGER IS SEATED.
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