2019 MAZDA CX-5 Forward Collision Avoidance Warnings Problems

3 NHTSA complaints on file

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Forward Collision Avoidance Warnings Issues in the 2019 MAZDA CX-5

3 forward collision avoidance warnings complaints have been filed with NHTSA for the 2019 MAZDA CX-5. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

3
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Forward Collision Avoidance Warnings Complaints

#11552985 |
When the system thinks there might be a collision it initiates a hard braking even when there is enough space to avoid a collision. Multiple times, the car behind me had to do a hard break as well not to hit me from behind. A google search revealed multiple people complaining of similar issue. The system brakes too extremely aggressively (drops speed from 30 MPH to 5 or less MPH almost instantly stopping/causing skidding) even at its lowest setting. When I address with Mazda Service Manager he advised "it's supposed to do that" and if I choose to I can manually disable the feature each time I enter the vehicle. Note, I am currently driving a loaner car 2023 Mazda CX-5 and have not experienced the same issue, so it does not seem "it's supposed to do that". I have been driving the loaner for 4 weeks and not once...
#11451778 |
On interstate 90 while driving at 75 mph under cruise control I passed an 18 wheel truck on a curve. With no cars in front and two following, the car without warning braked heavily and control screen flashed warning BRAKE. The car immediately behind braked and veered on the bearm to avoid me. I stepped on gas to override the brakes and avoid an accident.
#11437063 |
There was a warning "chime" and then this message appeared on the instrument panel. "Front Radar Malfunction". The car was in the left lane on the PA turnpike going approximately 73 miles per hour. The car immediately began a rapid deceleration after the warning "chime". Automatic braking activated. The driver could not accelerate. Traffic was heavy with a trailer truck to the right and cars behind. There were no vehicles in front of the decelerating car. The vehicles behind were able to slow and avoided collision. We were forced to pull over in a very narrow center medium next to a large concrete divider. It was a very dangerous place to stop. The engine was turned off for approximately a minute. When it was started there were no messages and the driver had full control of the car. The car is available for inspection. The dealer will be contacted tomorrow....
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