2019 MAZDA CX-5 Back Over Prevention Sensing System Camera Problems

1 NHTSA complaint on file

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Back Over Prevention Sensing System Camera Issues in the 2019 MAZDA CX-5

1 back over prevention sensing system camera complaint has been filed with NHTSA for the 2019 MAZDA CX-5. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Back Over Prevention Sensing System Camera Complaints

#11597483 |
Back up camera display does not always immediately come on when placing car in reverse. It can sometimes be 10 -15 seconds before an image appears. I wait in the garage, driveway, or parking spot before backing but this potentially puts pedestrians behind the vehicle at risk. Per FMVSS 111 guidelines. S5.5.3 regarding response time: The rearview image "shall be displayed within 2.0 seconds of the start of a backing event." Problem has been intermittent but frequency seems to be increasing. I took the car to Headquarter Mazda in Clermont Florida. I was advised a software fix is available for the cameras but the cost would be $220 even though I have Mazda Extended Confidence warranty in effect.
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