2015 MAZDA CX-5 Seats Problems

The contact’s daughter owns a 2015 Mazda CX-5. The contact stated that the front driver’s side seat was previously moved in a forward position; however, when her son attempted to move the seat backward to drive the vehicle, the seat remained seized in the forward position. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was unknown.

I'M NOW DRIVING A 2015 MAZDA CX-5 TOURING AND I FIND THE HEAD RESTRAINT IN MY MAZDA IS ANGLED TOO FAR FORWARD AND IS VERY UNCOMFORTABLE, CAUSING NECK STRAIN AND PAIN. I LIKE TO SIT UPRIGHT IN MY CAR AND WHEN SEATED LIKE THIS THE HEAD RESTRAINT FORCES ME TO ANGLE MY HEAD DOWN SO I AM LOOKING AT THE DASH, NOT OUT THE WINDSHIELD. I FIND THAT RECLINING THE SEAT IS THE ONLY SOLUTION BUT IT PUTS ME IN A POSITION THAT IS LESS RESPONSIVE AND MORE SLEEP-INDUCING. IRONICALLY, THE NHTSA MADATE THAT TOOK EFFECT IN 2008 ACTUALLY MAKES MY MAZDA LESS SAFE BECAUSE IT FORCES ME TO CHOOSE BETWEEN NECK STRAIN OR SITTING IN A LESS RESPONSIVE, OVERLY-RELAXED POSITION JUST TO FIX THE POORLY-DESIGNED HEAD RESTRAINT ANGLE. I DROVE A 1994 TOYOTA CAMRY FOR ABOUT 10 YEARS AND IT HAD A HEAD RESTRAINT THAT WAS ADJUSTABLE FOR BOTH...

TL* THE CONTACT OWNS A 2015 MAZDA CX-5. THE CONTACT STATED THAT WHILE IN PARK WITH THE VEHICLE OFF, THE FRONT DRIVER'S SIDE SEAT RECLINED BACKWARDS INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE BUT THE WIRING HARNESS AND KNOBS WERE REPLACED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.

SEVERAL TIMES NOW, AFTER SHUTTING THE VEHICLE OFF, EXITING AND UPON RE-ENTRY ON THE DRIVERS SIDE, I HAVE FOUND THE DRIVERS SEAT COMPLETELY RECLINED ALL THE WAY BACK. I BOUGHT THE VEHICLE BRAND NEW WITH 6 MILES ON IT IN ILLINOIS MAY OF 2014, AND THE FIRST INCIDENT OCCURRED WHEN WE HAD LESS THAN 600 MILES ON IT. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THERE WAS NOTHING THEY COULD DO BECAUSE THEY "COULD NOT REPLICATE IT". THIS HAPPENED A FEW TIMES, THEN NOTHING. I DROVE THE CAR TO FLORIDA, AND HAD THE SAME ISSUE WHEN I CAME OUT TO THE CAR THE NEXT MORNING AND THE SEAT WAS RECLINED ALL THE WAY BACK. I TOOK IT TO THE MAZDA DEALERSHIP DOWN THERE AND WAS TOLD THE SAME THING, THAT "THEY COULD NOT FIND ANYTHING WRONG, AND COULD NOT GET IT TO DUPLICATE". I WAS DETAILING MY CAR...

I HAVE A 2015 MAZDA CX5 WITH ONLY 4,800 MILES ON IT. YESTERDAY I EXPERIENCED SOMETHING VERY SCARY WHILE I WAS DRIVING. THE FRONT SEAT STARTED TO MOVE ON ITS OWN AND COMPLETELY FOLDED ON ME WHILE I WAS DRIVING ON THE HIGHWAY. THE LUMBAR SUPPORT BEGIN TO FILL WITH AIR, THEN THE SEAT BEGAN TO FOLD TOWARDS THE STEERING WHEEL ALMOST COMPLETELY CRUSHING ME. MY CHEST WAS AGAINST THE STEERING WHEEL AND WHEN I REACHED DOWN TO TRY TO LEAN THE SEAT BACK IT KEPT MOVING ON ITS OWN AND WOULDN'T ALLOW ME TO PUSH IT BACK. I CALLED MY DEALERSHIP AND THEY ACTED LIKE IT WAS NO BIG DEAL AND THAT IT MAY NOT EVERY HAPPEN AGAIN. THEY STATED THAT THEY ONLY WAY THAT THEY COULD FIX IT, IS IF THEY COULD DUPLICATE IT AGAIN. I AM VERY CONCERNED BECAUSE THIS COULD'VE KILLED ME BUT I WAS LUCKY...