NHTSA Complaint #10704881 — 2015 MAZDA CX-5

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10704881
Vehicle	2015 MAZDA CX-5
Component	SEATS
Date of Incident	April 9, 2015
Date Filed	April 10, 2015
Mileage	4,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I HAVE A 2015 MAZDA CX5 WITH ONLY 4,800 MILES ON IT. YESTERDAY I EXPERIENCED SOMETHING VERY SCARY WHILE I WAS DRIVING. THE FRONT SEAT STARTED TO MOVE ON ITS OWN AND COMPLETELY FOLDED ON ME WHILE I WAS DRIVING ON THE HIGHWAY. THE LUMBAR SUPPORT BEGIN TO FILL WITH AIR, THEN THE SEAT BEGAN TO FOLD TOWARDS THE STEERING WHEEL ALMOST COMPLETELY CRUSHING ME. MY CHEST WAS AGAINST THE STEERING WHEEL AND WHEN I REACHED DOWN TO TRY TO LEAN THE SEAT BACK IT KEPT MOVING ON ITS OWN AND WOULDN'T ALLOW ME TO PUSH IT BACK. I CALLED MY DEALERSHIP AND THEY ACTED LIKE IT WAS NO BIG DEAL AND THAT IT MAY NOT EVERY HAPPEN AGAIN. THEY STATED THAT THEY ONLY WAY THAT THEY COULD FIX IT, IS IF THEY COULD DUPLICATE IT AGAIN. I AM VERY CONCERNED BECAUSE THIS COULD'VE KILLED ME BUT I WAS LUCKY THAT I WAS ABLE TO PULL OFF ON THE SIDE OF THE ROAD. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED. *TR

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