NHTSA Complaint #10891839 — 2015 MAZDA CX-5

SEATS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10891839
Vehicle 2015 MAZDA CX-5
Component SEATS
Date of Incident
Date Filed
Mileage 5 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I'M NOW DRIVING A 2015 MAZDA CX-5 TOURING AND I FIND THE HEAD RESTRAINT IN MY MAZDA IS ANGLED TOO FAR FORWARD AND IS VERY UNCOMFORTABLE, CAUSING NECK STRAIN AND PAIN. I LIKE TO SIT UPRIGHT IN MY CAR AND WHEN SEATED LIKE THIS THE HEAD RESTRAINT FORCES ME TO ANGLE MY HEAD DOWN SO I AM LOOKING AT THE DASH, NOT OUT THE WINDSHIELD. I FIND THAT RECLINING THE SEAT IS THE ONLY SOLUTION BUT IT PUTS ME IN A POSITION THAT IS LESS RESPONSIVE AND MORE SLEEP-INDUCING. IRONICALLY, THE NHTSA MADATE THAT TOOK EFFECT IN 2008 ACTUALLY MAKES MY MAZDA LESS SAFE BECAUSE IT FORCES ME TO CHOOSE BETWEEN NECK STRAIN OR SITTING IN A LESS RESPONSIVE, OVERLY-RELAXED POSITION JUST TO FIX THE POORLY-DESIGNED HEAD RESTRAINT ANGLE. I DROVE A 1994 TOYOTA CAMRY FOR ABOUT 10 YEARS AND IT HAD A HEAD RESTRAINT THAT WAS ADJUSTABLE FOR BOTH ANGLE AND HEIGHT. IN 1994! PLEASE CHANGE THE HEAD RESTRAINT RULES SO THE ANGLE IS ADJUSTABLE!

Related Complaints for the 2015 MAZDA CX-5

Other SEATS Complaints

#11510429 The contact’s daughter owns a 2015 Mazda CX-5. The contact stated that the front driver’s side seat was previously mo...
#10862174 TL* THE CONTACT OWNS A 2015 MAZDA CX-5. THE CONTACT STATED THAT WHILE IN PARK WITH THE VEHICLE OFF, THE FRONT DRIVER'...
#10767542 SEVERAL TIMES NOW, AFTER SHUTTING THE VEHICLE OFF, EXITING AND UPON RE-ENTRY ON THE DRIVERS SIDE, I HAVE FOUND THE DR...
#10704881 I HAVE A 2015 MAZDA CX5 WITH ONLY 4,800 MILES ON IT. YESTERDAY I EXPERIENCED SOMETHING VERY SCARY WHILE I WAS DRIVING...

Recent Complaints for the 2015 MAZDA CX-5

#11686403 ELECTRICAL SYSTEM With a heavy downpour of rain the bsm flashes off, then after sitting for a few hours the car battery dies and the ke...
#11686403 LANE DEPARTURE: BLIND SPOT DETECTION With a heavy downpour of rain the bsm flashes off, then after sitting for a few hours the car battery dies and the ke...
#11674250 FUEL/PROPULSION SYSTEM I was near a red light and applied the brakes, but the car accelerated and ran into the truck stopped in front of me....
#11674250 SERVICE BRAKES I was near a red light and applied the brakes, but the car accelerated and ran into the truck stopped in front of me....
#11674250 UNKNOWN OR OTHER I was near a red light and applied the brakes, but the car accelerated and ran into the truck stopped in front of me....
Check any vehicle history by VIN - Free vehicle history report