2021 MAZDA CX-3 — Problems, Recalls & Safety Data
5/5
Safety Rating
3
Owner Complaints
1
Recall
18
Service Bulletins
0
Investigations
Overview of the 2021 MAZDA CX-3
The 2021 MAZDA CX-3 has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. 18 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problem area is the Steering (3 complaints).
Recalls for the 2021 MAZDA CX-3
NHTSA has recorded 1 recall for the 2021 MAZDA CX-3, potentially affecting up to 236,100 vehicles.
Recall 23V487000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 236,100 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Consequence: A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September...
View full details →Owner Complaints for the 2021 MAZDA CX-3
3 complaints have been filed with NHTSA for the 2021 MAZDA CX-3. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Steering | 3 | 0 | 0 | 0 | 0 |
Most Recent Complaints
All of the issues listed in Mazda Technical Service Bulletin 06-001/20, however this bulletin does not cover my model. Inspected by dealer, possible solution intended to be relubrication of the worm gear/worm shaft in the steering assembly. Issue presented itself in the last year and is most present while driving at high speeds, above 45 miles an hour.
The Mazda CX-30 2021 I purchased from Mastria Mazda in Raynham, Massachusetts has a steering problem that is a significant safety concern. The steering wheel has resistance that can most notably be felt at highway speeds (around 65 mph). When making small corrections to the steering wheel to stay in the lane the steering binds and then releases with further force ultimately resulting in overcorrections. The steering binds and then releases and is not fluid as any car should be. An apt analogy would be opening a new water bottle, when you twist the cap, you get resistance along the plastic perforations and with further force the cap releases and turns quickly. This is the best way I can describe the issue. This car is dangerous at highway speeds. An environment where a crash could be catastrophic. This issue needs to result in a recall immediately.
Having the exact same issue as was outlined and allegedly repaired in the prior service bulletin 06-001/20. Obviously this bulletin only applies to vehicles up to model year 2020. I have checked the model number on the steering motor to determine that it is the "updated" design. Obviously, the issue has not been addressed properly by Mazda.
Safety Rating for the 2021 MAZDA CX-3
The 2021 MAZDA CX-3 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2021 MAZDA CX-3
Mazda Motor Corp. has issued 18 technical service bulletins (TSBs) for the 2021 MAZDA CX-3. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SSPD8 Dlr Ltr — ENGINE
SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage for specific repair of the fail-safe thermostat is extended to: 15 years (180 months)...
06-001-25 — STEERING
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
SA-016-24 — SERVICE BRAKES, HYDRAULIC
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
SA-011-24 — STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded...
09-032-23 — BACK OVER PREVENTION
SERVICE BULLETIN 09-031/20 ISSUED ON 09/21/20 IS NO LONGER VALID. IT IS SUPERCEDED BY RECALL 6023G (âÂÂ2014-2018 MAZDA3 AND 2016-2021 CX-3 - REARVIEW IMAGE MAY NOT DISPLAY PROPERLYâÂÂ).
09-007-23b — SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
06-002-23 — STEERING
Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by insufficient lubrication between the worm wheel gear and worm shaft. To eliminate this concern, the production process for the steering shaft has been modified.
09-003-23a — EQUIPMENT
Some customers may complain about infotainment center display: - Center display touchscreen operates by itself (Ghost Touch). - The film of the center display may be peeled off. - White dots may appear on the center display NOTE: The occurrence of the symptoms depends on the vehicle model and the...
SA-045-22a — EQUIPMENT
The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the factory in order to avoid being scratched...
09-041-22 — ELECTRICAL SYSTEM
If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also necessary to replace the left-side BSM control module in order to complete the radar aiming procedure. If the right-side BSM control module is replaced alone, "Automatic Configuration" and "BSM Radar Aiming" cannot be...
Showing 10 of 18 technical service bulletins.
NHTSA Investigations for the 2021 MAZDA CX-3
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MAZDA CX-3
- 2016 MAZDA CX-3 — 62 complaints
- 2017 MAZDA CX-3 — 27 complaints
- 2018 MAZDA CX-3 — 13 complaints
- 2019 MAZDA CX-3 — 37 complaints
- 2020 MAZDA CX-3 — 1 complaint
- 2021 MAZDA CX-3 (current)
Other MAZDA Models
- MAZDA MAZDA3 — 3,974 total complaints
- MAZDA 626 — 3,877 total complaints
- MAZDA CX-5 — 3,005 total complaints
- MAZDA MAZDA6 — 2,906 total complaints
- MAZDA TRIBUTE — 2,830 total complaints
- MAZDA CX-9 — 1,786 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints