NHTSA Complaint #11588265 — 2021 MAZDA CX-3

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11588265
Vehicle 2021 MAZDA CX-3
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State RI

Consumer Description

The Mazda CX-30 2021 I purchased from Mastria Mazda in Raynham, Massachusetts has a steering problem that is a significant safety concern. The steering wheel has resistance that can most notably be felt at highway speeds (around 65 mph). When making small corrections to the steering wheel to stay in the lane the steering binds and then releases with further force ultimately resulting in overcorrections. The steering binds and then releases and is not fluid as any car should be. An apt analogy would be opening a new water bottle, when you twist the cap, you get resistance along the plastic perforations and with further force the cap releases and turns quickly. This is the best way I can describe the issue. This car is dangerous at highway speeds. An environment where a crash could be catastrophic. This issue needs to result in a recall immediately.

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