2017 MAZDA CX-3 — Problems, Recalls & Safety Data
5/5
Safety Rating
27
Owner Complaints
1
Recall
63
Service Bulletins
0
Investigations
Overview of the 2017 MAZDA CX-3
The 2017 MAZDA CX-3 has received a total of 27 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. 63 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Fuelpropulsion System (8 complaints), Engine (3 complaints), and Electrical System (2 complaints).
Recalls for the 2017 MAZDA CX-3
NHTSA has recorded 1 recall for the 2017 MAZDA CX-3, potentially affecting up to 236,100 vehicles.
Recall 23V487000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 236,100 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Consequence: A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September...
View full details →Owner Complaints for the 2017 MAZDA CX-3
27 complaints have been filed with NHTSA for the 2017 MAZDA CX-3. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Fuelpropulsion System | 8 | 0 | 0 | 0 | 0 |
| Engine | 3 | 1 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 1 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 0 | 0 |
| Back Over Prevention | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Fuel System Otherdeliveryfuel Pump | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 1 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 1 | 0 | 0 | 0 |
| Visibilitydefrosterdefoggerhvac System | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Windshield wiper fluid tank leaks when you pour fluid in empty within about an hour
LED speedometer in dash showing incorrect speed or unreadable. Advised of chip malfunction.
Steering system seems to become unhinged. Something in the steering system is not working properly.
The contact owns a 2017 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the camera image was distorted while in use. The failure mileage was unknown. VIN tool confirms parts not available.
When starting the car in cold weather, the driver assistance system, to include rear camera display, navigation, hands-free voice commands and calling, continuously restarts for close to 15 minutes rendering safe navigation unavailable. Without a backup navigation system, drivers cannot get turn prompts and safely plan for the next exit or turn. This has happened repeatedly and could be related to the current open recall for the CX-3.
Safety Rating for the 2017 MAZDA CX-3
The 2017 MAZDA CX-3 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2017 MAZDA CX-3
Mazda Motor Corp. has issued 63 technical service bulletins (TSBs) for the 2017 MAZDA CX-3. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
09-009-25 — UNKNOWN OR OTHER
Some customers may complain about infotainment center display: Center display touchscreen operates by itself (Ghost Touch). • The film of the center display may be peeled off. • White dots may appear on the center display. • Spider web-like cracking appearing in the corner(s) of the MAZDA CONNECT center display...
SA-081-24 — UNKNOWN OR OTHER
Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.
09-041-24 — EXTERIOR LIGHTING
Some customers may notice water entry into the front combination lights (as shown below). This is due to poor sealing where rain or other water can enter inside the light. To eliminate this concern, the shape of the front combination light has been changed to improve sealing ability.
00-001-23 — LANE DEPARTURE
In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an âÂÂas-neededâ basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The BSM radar aiming is performed whenever the BSM control module, the BSM...
SA-036-23 — EQUIPMENT
Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked...
08-002-23 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern is caused by the low voltage detection time of the occupant classification sensor (OCS)...
SA-010-23 — EXTERIOR LIGHTING
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
SA-016-22 — EQUIPMENT
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
09-036-21-3848 — STRUCTURE
Some vehicles may exhibit rust (1) on the liftgate around the border of the rear mount camera (2) and/or the liftgate opener switch (3). Repair the rust and install a pad to prevent future rust. NOTE: This service bulletin is only applicable if the rust started from the marked area...
SA-047-21 — ENGINE AND ENGINE COOLING
If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper. The debris may enter the center of the oil filter when poking...
Showing 10 of 63 technical service bulletins.
NHTSA Investigations for the 2017 MAZDA CX-3
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MAZDA CX-3
- 2014 MAZDA CX-3 — 4 complaints
- 2016 MAZDA CX-3 — 62 complaints
- 2017 MAZDA CX-3 (current)
- 2018 MAZDA CX-3 — 13 complaints
- 2019 MAZDA CX-3 — 37 complaints
- 2020 MAZDA CX-3 — 1 complaint
- 2021 MAZDA CX-3 — 3 complaints
Other MAZDA Models
- MAZDA MAZDA3 — 3,974 total complaints
- MAZDA 626 — 3,877 total complaints
- MAZDA CX-5 — 3,005 total complaints
- MAZDA MAZDA6 — 2,906 total complaints
- MAZDA TRIBUTE — 2,830 total complaints
- MAZDA CX-9 — 1,786 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints